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The UpDate

The UpDate

Ever since the update with spotify I haven't been able to login into my account, I even restarted my password and that has not help. I need help please 

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1 Reply

Hey @nia_vas,

Apologies for the late reply, but maybe I can still help 🙂


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LukeSpotify Star
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Note: I'm not a Spotify employee.

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