Trouble with double accounts

[GreteHirvesoo]

Hi!

I have been using spotify through Facebook for a while now. Today when I tried to log in again, it wanted me to sign in with an old account I have not used for, well lets say forever. I did not even remember the password at once. I tried logging in with the facebook account and everytime it wanted me to use the user account. And I failed to log in. I uninstalled spotify and then reinstalled it. Then when I could log in with my facebook account, all the playlists and music I have book collecting for 2 year were just gone.

Finally I rememberd the passord of this oled account but it only lets me in to this web site. I would like to deactivate this account. 

And is there any chance at all that I could get my playlist restored somehow?

Really really angry at this system at the moment! But I would be really thankful if somebody could help me!

[MichaelW]

Hi there,
Welcome at the Spotify Community!

I would suggest you to get in touch with Spotify. They are ready to assist you with this issue! 

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.