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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554084 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131214 Views
74 replies
12 likes
I was recently charged for Spotify premium but I noticed that there is a canadian promo going on which you buy 1 month and get two. What happened?
I was recently charged for Spotify premium but I noticed that there is a canadian promo going on which you buy 1 month and get two. What happened? 😞
Spotify Star
318 Views
1 replies
1 likes
Dear Community, In a moment of tiredness, I created a premium account (to be gifted to a family member) and put the wrong email address. I can't change the email because Spotify asks for a password, and the one I thought that I registered with is not...
Dear Community, In a moment of tiredness, I created a premium account (to be gifted to a family member) and put the wrong email address. I can't change the email because Spotify asks...
Community Legend
440 Views
1 replies
0 likes
I have been trying to cancel my subscription and I dont know how. There is no option when I log in and I am being billed through the app store. This is forcing me to pay for the subscription when I cant and giving me overdraft fees. Help Please!!
I have been trying to cancel my subscription and I dont know how. There is no option when I log in and I am being billed through the app store. This is forcing me to pay for the subscription when I c...
Community Legend
207 Views
1 replies
0 likes
It says in my Spotify account hat Ineither have any subscriptions, or any payment history. Yet my bank detalis shoe that I am being charged every month for Premium. I don't even use Spotify anymore. How and to whom shall I proceed to cancel the subsc...
It says in my Spotify account hat Ineither have any subscriptions, or any payment history. Yet my bank detalis shoe that I am being charged every month for Premium. I don't even use Spotify anymore. ...
Community Legend
209 Views
1 replies
0 likes
Hello, Spotify Staff! Recently, I deleted my Spotify app on facebook and I cannot make my authentication here in your website in any place, anywhere. And, I am a premium user. From now on, when I try to join here by facebook, you report me that alrea...
Hello, Spotify Staff! Recently, I deleted my Spotify app on facebook and I cannot make my authentication here in your website in any place, anywhere. And, I am a premium user. From now on, when I t...
Community Legend
299 Views
3 replies
0 likes
Hi! I have been using spotify through Facebook for a while now. Today when I tried to log in again, it wanted me to sign in with an old account I have not used for, well lets say forever. I did not even remember the password at once. I tried logging ...
Hi! I have been using spotify through Facebook for a while now. Today when I tried to log in again, it wanted me to sign in with an old account I have not used for, well lets say forever. ...
Community Legend
177 Views
1 replies
0 likes
Hi! I am needing to delete my Spotify account that is connected to Facebook because I just deleted my Facebook. I wanted to create a new account with the Premium discount of $0.99 for the first 3 months, but I can't until my account is removed comple...
Hi! I am needing to delete my Spotify account that is connected to Facebook because I just deleted my Facebook. I wanted to create a new account with the Premium discount of $0.99 ...
Community Legend
203 Views
1 replies
0 likes
Since today I can't login via Facebook or Spotify username (1215542803) What can I do? My account is at least 3 years old, so I'm very worried by losing my playlists and inbox messages
Since today I can't login via Facebook or Spotify username (1215542803) What can I do? My account is at least 3 years old, so I'm very worried by losing my playlists and inbox messages 😞
Community Legend
365 Views
3 replies
0 likes
Hi, i upgraded to Premium account with the promotion "pay 1 month and you have 1 more month free"..but in the description of my account i see the premium account until january and not february...why?? Thx
Hi, i upgraded to Premium account with the promotion "pay 1 month and you have 1 more month free"..but in the description of my account i see the premium account until january and not february...why?...
Casual Listener
324 Views
2 replies
0 likes
I have sporify premium but no matter how i start a song, it shuffels?? Also if i press an individual song it shuffels. Iphone5/ Ios8.1.2.
I have sporify premium but no matter how i start a song, it shuffels?? Also if i press an individual song it shuffels. Iphone5/ Ios8.1.2.
Casual Listener
565 Views
4 replies
0 likes
Canceled premium subscription back in August, yet my CC is still being charged every month. Had to challenge them with the bank. Latest one just showed up yesterday. This is outrageous - what kind of "reputable" company continues to dip into a former...
Canceled premium subscription back in August, yet my CC is still being charged every month. Had to challenge them with the bank. Latest one just showed up yesterday. This is outrage...
Casual Listener
273 Views
2 replies
0 likes
Hi all, I just started using Spotify this evening and after seeing the offer for 2 free months with a Premium subscription, I used the link on the main page and inputted my PayPal payment information to sign up. Now it is saying I'm on a free trial m...
Hi all, I just started using Spotify this evening and after seeing the offer for 2 free months with a Premium subscription, I used the link on the main page and inputted my PayPal payment ...
Regular
692 Views
5 replies
0 likes
Just registered to try out the premium service at 99 cents for 3 months... of course I did this while travelling in France for the holidays. And when I want to get the Premium service, I am offered the European offer, 9.99 EUR for 3 months... How can...
Just registered to try out the premium service at 99 cents for 3 months... of course I did this while travelling in France for the holidays. And when I want to get the Premium service, I am offered t...
164 Views
0 replies
0 likes
Puse un código de tarjeta de regalo que vence en marzo y me aparece free. Que puedo hacer? Ya cerré cesión varias veces y desinstale el programa de mi celular. Tengo android
Puse un código de tarjeta de regalo que vence en marzo y me aparece free. Que puedo hacer? Ya cerré cesión varias veces y desinstale el programa de mi celular. Tengo android
146 Views
0 replies
0 likes
Simple as that. I used to get music recommendations every week and now that I have switched to premium those e-mails no longer come. I have checked my notification settings, turned them all off, saved, turned them back on, saved, waited a couple week...
Simple as that. I used to get music recommendations every week and now that I have switched to premium those e-mails no longer come. I have checked my notification settings, turned them all off, save...
134 Views
0 replies
0 likes
Does anyone know how to purchase multiple Spotify gift cards for premium accounts? I'm needing to purchase 50+ premium account gift cards for my employees and haven't been able to figure how to online. Ideally, I'd like to provide everyone with 6 fre...
Does anyone know how to purchase multiple Spotify gift cards for premium accounts? I'm needing to purchase 50+ premium account gift cards for my employees and haven't been able to figure h...
1561 Views
0 replies
0 likes
Im from Hungary and i would like to inquire about the Premium action. ( 3 months for 1 month's price) Is it avaible just when i pay with PayPal or it is also working if i use my bank card? Im waiting for your answer. Kind regards,Krisztian Halmos
Im from Hungary and i would like to inquire about the Premium action. ( 3 months for 1 month's price) Is it avaible just when i pay with PayPal or it is also working if i use my bank card? ...
Community Legend
500 Views
3 replies
0 likes
I was going to upgrade to Premium with the holiday offer (3 months for $0.99). But when I clicked on the link to the offer I just came to the normal upgrading page with the message "Unfortunately, you're ineligible for this offer because you've previ...
I was going to upgrade to Premium with the holiday offer (3 months for $0.99). But when I clicked on the link to the offer I just came to the normal upgrading page with the message "Unfortunately, yo...
193 Views
0 replies
0 likes
Hi, My girlfriend recently logged in on my spotify, but somehow whenever I log in my girlfriend name appears. Also whenever she just uses her own emailadres for her own spotify account she logs in on my account. Is it possible to remove her from my a...
Hi, My girlfriend recently logged in on my spotify, but somehow whenever I log in my girlfriend name appears. Also whenever she just uses her own emailadres for her own spotify account s...
Regular
432 Views
4 replies
0 likes
Hi, i moved to barcelona, and now turns out i cant use my spotify abroad, but i'm gonna live here, what should i do?!
Hi, i moved to barcelona, and now turns out i cant use my spotify abroad, but i'm gonna live here, what should i do?!
Community Legend
174 Views
1 replies
0 likes
