Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't login

Can't login

Since today I can't login via Facebook or Spotify username (1215542803)

What can I do?

My account is at least 3 years old, so I'm very worried by losing my playlists and inbox messages 😞

Reply
3 Replies

Hello and welcome to the Spotify Community!

 

 

You should contact with Spotify Consumer Support filling this anonymous contact form, or tweeting to @SpotifyCares.

 

 

 


If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

 

 

 

Don't forget to check your Spam Box 😉

How much time does it take to get a reply from the support team?

The support team takes within 24-48h to reply back.

Please, be patient.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random