Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1550 Views
0 replies
7 likes
Security

1550 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445562 Views
970 replies
108 likes
Account

445562 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198906 Views
119 replies
116 likes
Account

1198906 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108200 Views
70 replies
11 likes
Account
Login
Premium

108200 Views
70 replies
11 likes

Can Login to Web Account. Can't login via desktop client

1. Just signed up for premium. Have username and password and email. Received through supplied email my CC charge & confirmation. 2. Spotify desktop client downloaded.Running fully updated Win7, no firewall or antivirus issues (I checked). Used same ...

orcasdave
Casual Listener
1. Just signed up for premium. Have username and password and email. Received through supplied email my CC charge & confirmation. 2. Spotify desktop client downloaded.Running fully updated Win7...
2014-12-05 7:59:25 AM
2014-12-08 1:12:14 PM
Peter__
Community Legend
1394 Views
7 replies
0 likes
Account

1394 Views
7 replies
0 likes

"Opps! Something went wrong"

Getting this "Opps! Something went wrong!" Message when I try to upgrade to Student Discount Premium. Not sure how to fix this and continue my upgrade?

megoodwin96
Casual Listener
Getting this "Opps! Something went wrong!" Message when I try to upgrade to Student Discount Premium. Not sure how to fix this and continue my upgrade?
2014-12-07 2:03:20 AM
2014-12-08 1:09:57 PM
Peter__
Community Legend
793 Views
3 replies
0 likes
Premium
Subscription

793 Views
3 replies
0 likes

[iOS] New music won't stay downloaded (2)

Recently, my 7-day free trial just ended. Now, I'm beginning the 30-day free trial. I checked my downloaded songs; why are they downloading again? How do you permanently keep what you downloaded? Also, what does Local Files do? How do you use it?

mallari_francis
Casual Listener
Recently, my 7-day free trial just ended. Now, I'm beginning the 30-day free trial. I checked my downloaded songs; why are they downloading again? How do you permanently keep what you downloaded? Als...
2014-12-07 2:52:42 PM
2014-12-08 1:08:51 PM
Peter__
Community Legend
273 Views
2 replies
0 likes
Unlimited

273 Views
2 replies
0 likes

Never got a cancellation email, still being charged six months later

I canceled in June because none of the premium features worked. I never got a confirmation email. I even checked my spam box for a week. On my acocunt's list of receipts, the last receipt was in June, which matches up with when I canceled. I live alo...

megret
Regular
I canceled in June because none of the premium features worked. I never got a confirmation email. I even checked my spam box for a week. On my acocunt's list of receipts, the last receipt was in June...
2012-12-27 8:20:57 PM
2014-12-08 1:06:13 PM
user-removed
Not applicable
701 Views
15 replies
1 likes

701 Views
15 replies
1 likes

Premium for Students getting " 2months free"?

Hey there is an offer going on: if you sign to 1month of Spotify-Premium you get two months for free.(Germany) So my question is: if I subscribe to Spotify-Premium-Students, do I get 2 months free premium as well? greetings

monschterhansel
Casual Listener
Hey there is an offer going on: if you sign to 1month of Spotify-Premium you get two months for free.(Germany) So my question is: if I subscribe to Spotify-Premium-Students, do I get 2 months ...
2014-12-07 2:58:43 PM
2014-12-08 1:05:53 PM
monschterhansel
Casual Listener
243 Views
2 replies
0 likes

243 Views
2 replies
0 likes

How much will I be charged for the $.99 cent for 3 months promotion?

Just a quick question, if I sign up for the promotion mentioned in the title, will I be charged $.99 cents each month for 3 months or will I be charged $3 dollars? Also I'm hearing some people got charged $9.99 because they already used the trial. So...

kvuz13
Casual Listener
Just a quick question, if I sign up for the promotion mentioned in the title, will I be charged $.99 cents each month for 3 months or will I be charged $3 dollars? Also I'm hearing s...
2014-12-04 7:51:47 AM
2014-12-08 1:04:22 PM
Peter__
Community Legend
1557 Views
7 replies
0 likes
Account
Premium
Subscription

1557 Views
7 replies
0 likes

Can get 0.99 offer for 3 months

I have the below message on my account page but when I try to up grade I am told I do not qualify, why? I am a free member never had premium before. Why don't I qualify if it's posted on my accounts pageGet 3 months of Premium for only $0.99You've go...

dougwpg204
Newbie
I have the below message on my account page but when I try to up grade I am told I do not qualify, why? I am a free member never had premium before. Why don't I qualify if it's posted on my accounts ...
2014-12-07 9:09:21 PM
2014-12-08 1:02:57 PM
Peter__
Community Legend
460 Views
5 replies
0 likes

460 Views
5 replies
0 likes

Student discount not working

Hi everyone, I am trying to sign up for the student discount - I have had premium for a while now but want to pay the 4.99 a month. I'm a full time student and have been for three years. When I click 'login' on the 'graduate to premium' page it simpl...

tim11120
Casual Listener
Hi everyone, I am trying to sign up for the student discount - I have had premium for a while now but want to pay the 4.99 a month. I'm a full time student and have been for three years. When I cli...
2014-12-08 3:12:52 AM
2014-12-08 1:01:50 PM
Peter__
Community Legend
217 Views
2 replies
0 likes

217 Views
2 replies
0 likes

Solved!! Still no premium ._.

Hi, I sent my money for a premium account, the money was taken away from me but I did not get a premium account. Also, I got a message:"It appears that your card does not work, or publisher of the card has technical problems. Do not worry, the money ...

szanio
Casual Listener
Hi, I sent my money for a premium account, the money was taken away from me but I did not get a premium account. Also, I got a message: "It appears that your card does not work, or publisher of the ...
2014-12-08 12:09:59 PM
2014-12-08 12:55:23 PM
Peter__
Community Legend
278 Views
3 replies
0 likes

278 Views
3 replies
0 likes

música sin conexion

Hola, me he pasado a premium y he intentado descargar algunas playlist para poder escucharlas sin conexion y me aparece : Conéctate para descargar. Qué significa? Q tengo que hacer? Ya estoy conectada a una red wifi. Gracias

xiomara
Newbie
Hola, me he pasado a premium y he intentado descargar algunas playlist para poder escucharlas sin conexion y me aparece : Conéctate para descargar. Qué significa? Q tengo que hacer? Ya estoy conectad...
2014-12-02 12:28:08 AM
2014-12-08 12:51:36 PM
Peter__
Community Legend
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

How to revoke Spotify Year in Music permissions

Thats my question.... Yesterday I signed in Spotify Year in Music with my account and I accepted some pemissions, but I want to revoke them. Thanks!

skorzo
Newbie
Thats my question.... Yesterday I signed in Spotify Year in Music with my account and I accepted some pemissions, but I want to revoke them. Thanks!
2014-12-04 9:56:21 AM
2014-12-08 12:49:33 PM
Peter__
Community Legend
476 Views
1 replies
0 likes
Other

476 Views
1 replies
0 likes

Problème Spotify Hors Connexion

Spotify me dit que mon accès hors connexion m'a été retiré. Il ne m'avait jamais dit ça avant, et là tout à coup il me fait ça, c'est la 3e fois en 3 jours. Toutes mes playlists disponibles hors connexion ont été désynchronisées. J'ai suivi le proces...

leolodilo
Casual Listener
Spotify me dit que mon accès hors connexion m'a été retiré. Il ne m'avait jamais dit ça avant, et là tout à coup il me fait ça, c'est la 3e fois en 3 jours. Toutes mes playlists disponib...
2014-12-04 10:56:02 AM
2014-12-08 12:46:01 PM
Peter__
Community Legend
450 Views
1 replies
0 likes
Account

450 Views
1 replies
0 likes

Devolución del servicio

He realizado la subscripción que se anuncia por 0'99, pero el cobro ha sido de 9'99. He intentado ponerme en contacto con atencion al cliente, pero solo recibo no-reply's y aunque he intentado contestarles a ese mismo, no recibo más respuestas. De la...

alegg17
Newbie
He realizado la subscripción que se anuncia por 0'99, pero el cobro ha sido de 9'99. He intentado ponerme en contacto con atencion al cliente, pero solo recibo no-reply's y aunque he intentado cont...
2014-12-04 1:33:18 PM
2014-12-08 12:44:38 PM
Peter__
Community Legend
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Cancel purchase but noones answering

Hello, I bought a 1 month premium gift e-card. But i decided to cancel my purchase. So i sent an email to premium@spotify.com as the text in my receipt says. But i didnt get any answer. I sent 2 emails. One on monday and one on wednesday. The the ema...

Akiba144
Newbie
Hello, I bought a 1 month premium gift e-card. But i decided to cancel my purchase. So i sent an email to premium@spotify.com as the text in my receipt says. But i didnt get any answer. I ...
2014-12-04 5:20:05 PM
2014-12-08 12:43:46 PM
Peter__
Community Legend
148 Views
1 replies
0 likes

148 Views
1 replies
0 likes

Premium t-mobile used with foreign SIM

Hello,

I have a spotify premium linked to my German t-mobile sim card.
I changed my phone contract to a contract including spotify premium two months ago. However, last month the premium fee was also taken from my credit card (the way I used to pay fo...

Antonunicorn
Newbie
Hello, <br><br>I have a spotify premium linked to my German t-mobile sim card.<br>I changed my phone contract to a contract including spotify premium two months ago. However, last m...
2014-12-06 5:04:22 PM
2014-12-08 12:39:47 PM
Peter__
Community Legend
283 Views
1 replies
0 likes
Account

283 Views
1 replies
0 likes

PLEASE HELP: Recently played

Every time I go to my profile there are three recently played artists. The problem is that I never listened to them and don't even know who they are. There are plenty of other artists I have listened a lot to and never seem to show up. I really don't...

hanniegb
Newbie
Every time I go to my profile there are three recently played artists. The problem is that I never listened to them and don't even know who they are. There are plenty of other artists I have listened...
2014-12-07 4:23:52 AM
2014-12-08 12:38:25 PM
Peter__
Community Legend
165 Views
1 replies
0 likes
Other

165 Views
1 replies
0 likes

How to change email address

I need to change the email address on my Spotify account. I changed the address in Facebook but on the Spotify Account Profile page it still shows the old email and won't allow any changes. I tried logging out and back in again and the old email addr...

user-removed
Visitor
I need to change the email address on my Spotify account. I changed the address in Facebook but on the Spotify Account Profile page it still shows the old email and won't allow any changes. I tried l...
2014-12-07 5:16:55 AM
2014-12-08 12:37:40 PM
Peter__
Community Legend
613 Views
1 replies
0 likes

613 Views
1 replies
0 likes

Spotify scam?

new user here, haven't tried premium nor the free trial (which fills the requirements for the holiday promotion $0.99 for 3 months) however when clicking upgrade now , it leads you to either of these 2 situations. 1. It appears that you are not eligi...

kry92
Newbie
new user here, haven't tried premium nor the free trial (which fills the requirements for the holiday promotion $0.99 for 3 months) however when clicking upgrade now , it leads you to eith...
2014-12-07 6:09:19 AM
2014-12-08 12:36:36 PM
Peter__
Community Legend
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Problem downloading sptify

When i try to download spotyfiy i get this message right away "unable to download spotify... will try again in 20 second(s) then after that it says The installer wasnt able to connect to the internet. Please make sure that the computer is connected t...

brandon_rocks_
Newbie
When i try to download spotyfiy i get this message right away "unable to download spotify... will try again in 20 second(s) then after that it says The installer wasnt able to connect to the...
2014-12-07 8:29:31 AM
2014-12-08 12:35:16 PM
Peter__
Community Legend
166 Views
1 replies
0 likes

166 Views
1 replies
0 likes

Deleting account

I am logged into my friends email because hes the one that set it up but when I go and change it, it says my password is incorrect, then when I try and change it on facebook and works then i try it on here and it still says incorrect. So is there any...

ACE123445
Newbie
I am logged into my friends email because hes the one that set it up but when I go and change it, it says my password is incorrect, then when I try and change it on facebook and works then i try it o...
2014-12-07 10:58:42 AM
2014-12-08 12:34:29 PM
Peter__
Community Legend
139 Views
1 replies
0 likes
Account

139 Views
1 replies
0 likes

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