Trying to cancel subscription

[ryanteduits]

I just signed up for Premium as a high school student, assuming I would be eligible for the student subscription of 4.99 per month. I did not realize that this was for college students only. You have charged my credit card. How do I cancel this membership??

[user-removed]

Follow these steps to cancel your subs:

Canceling your subscription reverts your account to the Free level.

1. Go to the subscription page. (Note: If you don’t know your password, go here to reset it.)
2. Under Subscription and payment, click cancel your subscription.
   
3. Select a reason (select Other reasons if you're canceling for a promotion). Click CONTINUE.
4. Click CANCEL MY SUBSCRIPTION.
5. Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM SUBSCRIPTION.

Your subscription page now shows the date you will revert to our Free ad-based service. We hope you decide to upgrade again!
 

Note: If you subscribed through any other company than Spotify, you need to contact that company to cancel. If your subscription is through iTunes, please see Apple's instructions for canceling.

[ryanteduits]

Thank you for your quick response - can you tell me when my credit card
will be credited back the cost of the membership?

[user-removed]

No problemo! With that, I think you need to directly contact Spotify Customer Support:

• Send them a DM Twitter: @SpotifyCares.
• Email via contact form.