Help Wizard

Step 1


Trying to change my country using the recommend way

Trying to change my country using the recommend way




UK but trying to change to Switzerland



Operating System

Windows 10,Chrome.




I am trying to switch my UK preimum account to Switzerland.

I followed the instructions i read here in the community and on the spotify account web site.

But when i come to put in my swiss credit card it says the country of the card and my account do not match.


I have tried cancel the subscription and doing it and also does not work.





1 Reply

Hey @angeloruggiero,


Thanks for reaching out.


In this case, you'll need to cancel your current subscription and wait for it to end. Once it has ended, you can change your country setting through the dropdown menu here.


Once that's done, you can subscribe to your desired plan using your payment method that's been issued in Switzerland at


Instructions on how to cancel and how that affects your account can be found at


Hope this helps 🙂

MaximSpotify Star
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