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Unable to cancel my subscription!

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Unable to cancel my subscription!

Avatar of stereoprologic
Casual Listener
2012-03-18 02:26 PM
The site doesn't recognize my password when I try to cancel my subscription. I'm connected via Facebook and the site keeps telling me my password is invalid.
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Avatar of Sam
Spotify
Spotify
2012-03-18 03:28 PM
Hey,

Can you log out of your Facebook, then try again?

Alternatively, could you try going through a different internet browser? So for example, Google Chrome or Firefox.
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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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Marked as solution

Avatar of Sam
Spotify
Spotify
2012-03-18 03:28 PM
Hey,

Can you log out of your Facebook, then try again?

Alternatively, could you try going through a different internet browser? So for example, Google Chrome or Firefox.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Avatar of stereoprologic
Casual Listener
2012-03-18 03:33 PM
Ok I log'd out of Facebook, used Chrome instead of Firefox and it worked. Thank you very much.
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