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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

778508 Views

18 replies

29 likes

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Solved!! Free trial over and I cancelled but yet I'm still getting charged.

So I did the 30 day free trial thing and I just cancelled today but in my paypal payment to Spotfiy -9.99 USD pending until Jan 28, 2013. Why is it charging me when I cancelled? I don't want no premium.

Casual Listener

So I did the 30 day free trial thing and I just cancelled today but in my paypal payment to Spotfiy -9.99 USD pending until Jan 28, 2013. Why is it charging me when I cancelled? I don't want no premi...

rebel1993

Casual Listener

435 Views

2 replies

0 likes

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premium not working

I just signed up for premium. It says it's active but I can only access free features

Newbie

I just signed up for premium. It says it's active but I can only access free features

user-removed

Not applicable

402 Views

3 replies

0 likes

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  • 3 replies
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Problem

I just redeemed my spotify premium code and it told me that I had gotten it and it was successful. I went to my Spotify app and tried to listen to it but it said that I needed premium. Help?

Casual Listener

I just redeemed my spotify premium code and it told me that I  had gotten it and it was successful. I went to my Spotify app and tried to listen to it but it said that I needed premium. Hel...

Burnttoast

Casual Listener

368 Views

1 replies

0 likes

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  • 1 replies
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I bought premium but didnt get it!

Hey i want my premium i just purchased.. it says i have 0 minutes left! i bought hours ago..

Casual Listener

Hey i want my premium i just purchased.. it says i have 0 minutes left! i bought hours ago..

user-removed

Not applicable

848 Views

7 replies

0 likes

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  • 7 replies
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Purchased Premium, still under free trial but I'm not getting any premium benefits.

Title says it all I guess, I just signed up for the 30 day trial as well as a recurring subscription but both the Spotify program on my PC and the app on my Galaxy S3 are saying I'm not a Premium member, and I'm still getting commercials.

Visitor

Title says it all I guess, I just signed up for the 30 day trial as well as a recurring subscription but both the Spotify program on my PC and the app on my Galaxy S3 are saying I'm not a Premium mem...

Kudels

Newbie

675 Views

6 replies

0 likes

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My spotify premium code was sent to my old email adress.

I pay the spotify premium with visa and the code was send to my old email address and I can't use that email address anymore. How can I get the code to the new email address? I have now changed my account email for a new one.

Newbie

  I pay the spotify premium with visa and the code was send to my old email address and I can't use that email address anymore. How can I get the code to the new email address? I have now ...

Richard

Community Legend

455 Views

1 replies

0 likes

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  • 1 replies
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Oops! Something went wrong, redeem code dosent work

Hi im trying to activate my spotify premium but all i get is this feed back : Oops! Something went wrong, please try again or check out our help areaPls help me asap.

Casual Listener

Hi im trying to activate my spotify premium  but all i get is this feed back : Oops! Something went wrong, please try again or check out our help area Pls help me asap.

lisaprick

Newbie

551 Views

3 replies

0 likes

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im seriously consider cancelling - as no help is provided

hi: ive logged several requests and have no replies. have i logged them in correct spot here: http://community.spotify.com/t5/user/viewprofilepage/user-id/271682 --- if that is norm, i want to be part of community that actually has questions get answ...

Regular

hi: ive logged several requests and have no replies. have i logged them in correct spot here: http://community.spotify.com/t5/user/viewprofilepage/user-id/271682   --- if that is n...

seamonkyz

Casual Listener

580 Views

6 replies

0 likes

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New Customer trying to pay before trial ends

I am trying to pay through my PayPal account. When I hit pay the screen goes blank. Have tried on several different devices

Newbie

I am trying to pay through my PayPal account. When I hit pay the screen goes blank. Have tried on several different devices

Marco

Community Legend

224 Views

1 replies

0 likes

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Finding Users without Facebook account and without account Username #

A friend of mine joined Spotify today (1/24) and does not have a FB account. I am trying to find her profile to start following her because I want to share playlist but she does not have an account number. The Spotify webpage that she is redirected t...

Newbie

A friend of mine joined Spotify today (1/24) and does not have a FB account. I am trying to find her profile to start following her because I want to share playlist but she does not have an account n...

Stupify

Community Legend

1361 Views

1 replies

0 likes

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got premium but still says u need premium to listen..

Hi!I just got premium, got charged twice and when i log in on my mobile and i try to play a song it says i need premium to play....whats up with that? 1164505251 is my user id.

Visitor

Hi! I just got premium, got charged twice and when i log in on my mobile and i try to play a song it says i need premium to play....whats up with that? 1164505251 is my user id.

Peter__

Community Legend

316 Views

1 replies

0 likes

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Accidentally choose Spotify Unlimited instead of Premium

Hey can anybody please help me to solve this? By the way I had a giftcard. How can I change that ?

Newbie

Hey can anybody please help me to solve this? By the way I had a giftcard. How can I change that ? 

Peter__

Community Legend

275 Views

1 replies

0 likes

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  • 1 replies
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I bought Premium and it says i need to upgrade still

Ok, so i just bought a subscription to premium. I used my facebook and then put in my card. I went back into my app and tried to play a song, it said that free users cant play on demand, and i need to upgrade. I went and checked my bank, and the tran...

Newbie

Ok, so i just bought a subscription to premium. I used my facebook and then put in my card. I went back into my app and tried to play a song, it said that free users cant play on demand, and i need t...

Peter__

Community Legend

239 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Facebook is blocked!

My facebook page is blocked cause they thaught that i was hacked, but my spotify is also on that account and i'm still paying for premium. is there a possibility to change my email-adress etc so i can use spotify again?

Newbie

My facebook page is blocked cause they thaught that i was hacked, but my spotify is also on that account and i'm still paying for premium. is there a possibility to change my email-adress etc so i ...

Peter__

Community Legend

1166 Views

1 replies

0 likes

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Multiple Spotify accounts per 1 Facebook account

Is it possible to have 2 different spotify accounts linked to 1 Facebook account? The organization I work at would like to create some playlists of songs that we like, but does not have a Facebook personal account that I can link a Spotify account to...

Newbie

Is it possible to have 2 different spotify accounts linked to 1 Facebook account?  The organization I work at would like to create some playlists of songs that we like, but does not have a Faceb...

Stupify

Community Legend

469 Views

1 replies

0 likes

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clearing entire spotify

I've just recently joined spotify. I have briefly logged into it on my shared desktop at work in addition to my laptop. It has added all of the itunues etc. from the shared work desktop and I am unable to erase the library. Really I would like to jus...

Newbie

I've just recently joined spotify.  I have briefly logged into it on my shared desktop at work in addition to my laptop.  It has added all of the itunues etc. from the shared work desktop a...

233 Views

0 replies

0 likes

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SMS secure log in failed

SMS working fine for months. Now my sms password never works. when logging in from facebook, works ok. when logging in from my computer desk top Spotify Log In, now does not recognize security code ???

Casual Listener

SMS working fine for months.   Now my sms password never works.   when logging in from facebook, works ok.   when logging in from my computer desk top Spotify Log In, ...

Peter__

Community Legend

579 Views

1 replies

0 likes

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Solved!! Charged two times

Hello, I bought spotify 22.1 and this site was lagging like ALOT, not just with my computer but I also tried another computer. All other sites worked fine so the problem wasnt in my internet connection. I finally managed to get a 1 month premium subs...

Newbie

Hello, I bought spotify 22.1 and this site was lagging like ALOT, not just with my computer but I also tried another computer. All other sites worked fine so the problem wasnt in my internet connecti...

Peter__

Community Legend

521 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Still receiving email notifications when set to Never.

I'm subscribed to the "wearehunted" playlist. Every day I get an email saying that the playlist was updated. I don't care... I just want to listen to the music. So months ago I changed my email settings to.. "A playlist I subsribe to is updated" set ...

Newbie

I'm subscribed to the "wearehunted" playlist. Every day I get an email saying that the playlist was updated. I don't care... I just want to listen to the music. So months ago I changed my email setti...

Peter__

Community Legend

2868 Views

24 replies

0 likes

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Re: Welcome to the Spotify community

Hey your interface is realllly annoying, but I bought spotify premium so I can stream on my phone, but it says im not a premium member, Than I tried using my username instead of my email adress linked to my facebook, and its telling me my password is...

Newbie

Hey your interface is realllly annoying, but I bought spotify premium so I can stream on my phone, but it says im not a premium member, Than I tried using my username instead of my email adress linke...

Peter__

Community Legend

2914 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes