Oops! Something went wrong, redeem code dosent work
Hi im trying to activate my spotify premium but all i get is this feed back : Oops! Something went wrong, please try again or check out our help areaPls help me asap.
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Start a topicHi im trying to activate my spotify premium but all i get is this feed back : Oops! Something went wrong, please try again or check out our help areaPls help me asap.
Casual Listener
Hi im trying to activate my spotify premium but all i get is this feed back : Oops! Something went wrong, please try again or check out our help area Pls help me asap.
lisaprick
Newbie
662 Views
3 replies
0 likes
hi: ive logged several requests and have no replies. have i logged them in correct spot here: http://community.spotify.com/t5/user/viewprofilepage/user-id/271682 --- if that is norm, i want to be part of community that actually has questions get answ...
Regular
hi: ive logged several requests and have no replies. have i logged them in correct spot here: http://community.spotify.com/t5/user/viewprofilepage/user-id/271682 --- if that is n...
seamonkyz
Casual Listener
784 Views
6 replies
0 likes
I am trying to pay through my PayPal account. When I hit pay the screen goes blank. Have tried on several different devices
Newbie
I am trying to pay through my PayPal account. When I hit pay the screen goes blank. Have tried on several different devices
Marco
Community Legend
299 Views
1 replies
0 likes
A friend of mine joined Spotify today (1/24) and does not have a FB account. I am trying to find her profile to start following her because I want to share playlist but she does not have an account number. The Spotify webpage that she is redirected t...
Newbie
A friend of mine joined Spotify today (1/24) and does not have a FB account. I am trying to find her profile to start following her because I want to share playlist but she does not have an account n...
Stupify
Community Legend
1433 Views
1 replies
0 likes
Hi!I just got premium, got charged twice and when i log in on my mobile and i try to play a song it says i need premium to play....whats up with that? 1164505251 is my user id.
Visitor
Hi! I just got premium, got charged twice and when i log in on my mobile and i try to play a song it says i need premium to play....whats up with that? 1164505251 is my user id.
Peter__
Community Legend
384 Views
1 replies
0 likes
Hey can anybody please help me to solve this? By the way I had a giftcard. How can I change that ?
Newbie
Hey can anybody please help me to solve this? By the way I had a giftcard. How can I change that ?
Peter__
Community Legend
340 Views
1 replies
0 likes
Ok, so i just bought a subscription to premium. I used my facebook and then put in my card. I went back into my app and tried to play a song, it said that free users cant play on demand, and i need to upgrade. I went and checked my bank, and the tran...
Newbie
Ok, so i just bought a subscription to premium. I used my facebook and then put in my card. I went back into my app and tried to play a song, it said that free users cant play on demand, and i need t...
Peter__
Community Legend
304 Views
1 replies
0 likes
My facebook page is blocked cause they thaught that i was hacked, but my spotify is also on that account and i'm still paying for premium. is there a possibility to change my email-adress etc so i can use spotify again?
Newbie
My facebook page is blocked cause they thaught that i was hacked, but my spotify is also on that account and i'm still paying for premium. is there a possibility to change my email-adress etc so i ...
Peter__
Community Legend
1245 Views
1 replies
0 likes
Is it possible to have 2 different spotify accounts linked to 1 Facebook account? The organization I work at would like to create some playlists of songs that we like, but does not have a Facebook personal account that I can link a Spotify account to...
Newbie
Is it possible to have 2 different spotify accounts linked to 1 Facebook account? The organization I work at would like to create some playlists of songs that we like, but does not have a Faceb...
Stupify
Community Legend
539 Views
1 replies
0 likes
I've just recently joined spotify. I have briefly logged into it on my shared desktop at work in addition to my laptop. It has added all of the itunues etc. from the shared work desktop and I am unable to erase the library. Really I would like to jus...
Newbie
I've just recently joined spotify. I have briefly logged into it on my shared desktop at work in addition to my laptop. It has added all of the itunues etc. from the shared work desktop a...
285 Views
0 replies
0 likes
SMS working fine for months. Now my sms password never works. when logging in from facebook, works ok. when logging in from my computer desk top Spotify Log In, now does not recognize security code ???
Casual Listener
SMS working fine for months. Now my sms password never works. when logging in from facebook, works ok. when logging in from my computer desk top Spotify Log In, ...
Peter__
Community Legend
653 Views
1 replies
0 likes
Hello, I bought spotify 22.1 and this site was lagging like ALOT, not just with my computer but I also tried another computer. All other sites worked fine so the problem wasnt in my internet connection. I finally managed to get a 1 month premium subs...
Newbie
Hello, I bought spotify 22.1 and this site was lagging like ALOT, not just with my computer but I also tried another computer. All other sites worked fine so the problem wasnt in my internet connecti...
Peter__
Community Legend
613 Views
1 replies
0 likes
I'm subscribed to the "wearehunted" playlist. Every day I get an email saying that the playlist was updated. I don't care... I just want to listen to the music. So months ago I changed my email settings to.. "A playlist I subsribe to is updated" set ...
Newbie
I'm subscribed to the "wearehunted" playlist. Every day I get an email saying that the playlist was updated. I don't care... I just want to listen to the music. So months ago I changed my email setti...
Peter__
Community Legend
3869 Views
24 replies
0 likes
Hey your interface is realllly annoying, but I bought spotify premium so I can stream on my phone, but it says im not a premium member, Than I tried using my username instead of my email adress linked to my facebook, and its telling me my password is...
Newbie
Hey your interface is realllly annoying, but I bought spotify premium so I can stream on my phone, but it says im not a premium member, Than I tried using my username instead of my email adress linke...
Peter__
Community Legend
3052 Views
3 replies
0 likes
First off, if I'm going to pay you for an app why the hell do I have to do so much work? Made a special trip to get iTunes card and can't even find spotify premium. What I do find is iOS 4 version along with **bleep**ty reviews. My own personal opini...
Newbie
First off, if I'm going to pay you for an app why the hell do I have to do so much work? Made a special trip to get iTunes card and can't even find spotify premium. What I do find is iOS 4 version al...
Stupify
Community Legend
348 Views
1 replies
0 likes
Buenos días. He estado unsando spotify premium durante más de un año sin problemas pero no lo pagué un mes por cambio de tarjeta y se dio de baja. he vuelto a pagar metiendo los datos de la nueva tarjeta y el cargo se ha hecho en el banco pero no me ...
Newbie
Buenos días. He estado unsando spotify premium durante más de un año sin problemas pero no lo pagué un mes por cambio de tarjeta y se dio de baja. he vuelto a pagar metiendo los datos de la nueva tar...
271 Views
0 replies
0 likes
Hi. Why does spotify display my real name when sharing playlists even when I have disconnected from facebook? I want to display my username instead!
Regular
Hi. Why does spotify display my real name when sharing playlists even when I have disconnected from facebook? I want to display my username instead!
meahtenoha
Spotify
493 Views
3 replies
0 likes
Good Morning, Few month ago, I have deleted my Facebook account (the same accout that I used for Spotify). Now, as we don't need facebook to log on Spotify, I have created a new account but when I typed my email adress, it said that my email address ...
Casual Listener
Good Morning, Few month ago, I have deleted my Facebook account (the same accout that I used for Spotify). Now, as we don't need facebook to log on Spotify, I have created a new account bu...
meahtenoha
Spotify
505 Views
3 replies
0 likes
i think i'll stop spotify cause the uploadind is stopped!!
Newbie
i think i'll stop spotify cause the uploadind is stopped!!
meahtenoha
Spotify
500 Views
1 replies
0 likes
I can't get spotify to log in to my account through facebook credentials anymore and since I can't log in I have no way to change anything on my account. When I try to log in it says the info is incorrect, and also gives a 410 error. It keeps saying ...
Casual Listener
I can't get spotify to log in to my account through facebook credentials anymore and since I can't log in I have no way to change anything on my account. When I try to log in it says the info i...
meahtenoha
Spotify
491 Views
3 replies
0 likes