Unable to log in to Spotify via my Apple Mac.

[#1]

The message is that the app is restricted to Premium users only, error code access point 22. But I am a Premium user and I used to have access using the device. I still use Spotify on my mobile and TV. I changed my password but that didn't help. How can I recover access?

[Maxim]

Hey there,

Thanks for reaching out.

I recommend logging in at https://spotify.com/account to see if the account details you're using is the one for your Premium account 🙂 If it says Premium on that page, try logging in using your username (instead of your email address).

Let me know how it goes!