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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8916 Views
  • 1 replies
  • 9 likes
  • Security
  • 8916 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480002 Views
  • 979 replies
  • 111 likes
  • Account
  • 480002 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210411 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210411 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120566 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120566 Views
  • 72 replies
  • 12 likes

"closing cost"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recieved mail from spotify indicating that you could not handle my payment...Have Spotify F...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recie...
  • Maxim
  • Spotify Star
  • 481 Views
  • 1 replies
  • 0 likes
  • Free
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch country not working

PlanPremiumCountryBrazil/USA DeviceSamsung Galaxy S23 Ultra My Question or IssueI moved recently to USA, and I'd like to update my country but I'm not been able to do it. Apparently I need first to change the payment method to a new one from the USA ...

  • Casual Listener
  • Plan Premium Country Brazil/USA   Device Samsung Galaxy S23 Ultra   My Question or Issue I moved recently to USA, and I'd like to update my country but I'm not been able to do it. ...
  • Vasil
  • Moderator
  • 1223 Views
  • 3 replies
  • 0 likes
  • Account
  • 1223 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't log in to my Google account.

PlanPremiumCountrysouth korea DeviceMac and iphoneOperating SystemMacOS My Question or IssueI can't log in to my Google account.**bleep** I don't even receive a password reset email.

  • Casual Listener
  • Plan Premium Country south korea   Device Mac and iphone Operating System MacOS   My Question or Issue I can't log in to my Google account.**bleep** I don't even receive a passwo...
  • Vasil
  • Moderator
  • 884 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 884 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist gone after upgrading to Premium

i had quite a big playlist before upgrading to premium, now it' s gone.Any clues? Thanks

  • Casual Listener
  • i had quite a big playlist before upgrading to premium, now it' s gone. Any clues? Thanks  
  • bazzztation
  • Casual Listener
  • 1397 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1397 Views
  • 4 replies
  • 0 likes

Someone is reporting me - is my account in danger?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI know that a certain person is reporting my playlists and account. She dislikes me and even ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I know ...
  • Maxim
  • Spotify Star
  • 1459 Views
  • 1 replies
  • 0 likes
  • Account
  • 1459 Views
  • 1 replies
  • 0 likes

Charged twice on the same date after changing payment method

PlanPremiumCountryUS DeviceSamsung Galaxy note20Ultra My Question or IssueI recently updated my payment information to Paypal, as I was checking my previous credit card details I see that I am still being charged for paypal on that credit card as wel...

  • Casual Listener
  • Plan Premium Country US   Device Samsung Galaxy note20Ultra   My Question or Issue I recently updated my payment information to Paypal, as I was checking my previous credit card de...
  • Maxim
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 392 Views
  • 1 replies
  • 0 likes

Dont have access to email anymore, for another account

PlanFreeCountry United StatesDevice:Samsung Chromebook XE303C12Operating SystemChrome OS My Question or IssueHi, I have another account, *snip* , and I have it registered with a spotify account. It was my email but I deleted the email from google a l...

  • Visitor
  • Plan Free Country  United States Device: Samsung Chromebook XE303C12 Operating System Chrome OS  My Question or Issue Hi, I have another account, *snip* , and I have it registered ...
  • Maxim
  • Spotify Star
  • 833 Views
  • 3 replies
  • 0 likes
  • Account
  • 833 Views
  • 3 replies
  • 0 likes

I can't manage my account

PlanPremium DuoCountryUKDeviceI manage my account through a windows laptop. But I listen to spotify through my apple ipad.Operating SystemWindows 11.My Question or IssueI have a premium duo account (I have not set up an additional user) and I want to...

  • Visitor
  • Plan Premium Duo Country UK Device I manage my account through a windows laptop.  But I listen to spotify through my apple ipad. Operating System Windows 11. My Question or Issue I have...
  • Maxim
  • Spotify Star
  • 1051 Views
  • 1 replies
  • 0 likes
  • Account
  • 1051 Views
  • 1 replies
  • 0 likes

I tried getting into the app and it says I am in the wrong country... which I am not.

It says that my profile has a different country. I don't see any way to even set a country in my profile. I am in the USA.

  • Visitor
  • It says that my profile has a different country. I don't see any way to even set a country in my profile. I am in the USA.
  • Maxim
  • Spotify Star
  • 1207 Views
  • 1 replies
  • 0 likes
  • 1207 Views
  • 1 replies
  • 0 likes

Should I send fans the link to my Artist Account or Regular Account?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 1207 Views
  • 1 replies
  • 0 likes
  • Account
  • 1207 Views
  • 1 replies
  • 0 likes

Hi I can't reset my password and I also lost my email.

Hi ,I don't have my email right now and I want to change password.

  • Visitor
  • Hi , I don't have my email right now and I want to change password.
  • BabyEcho0_YT
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Spotify gift cards are a scam

I purchased 2 gift cards. Neither worked, after spending 2+ hours with customer service, 1 was honored. The other one had one letter obscured in the PIN because of faulty scratching system on the gift card itself. Despite having 10 of the 11 digits o...

  • Newbie
  • I purchased 2 gift cards.  Neither worked, after spending 2+ hours with customer service, 1 was honored.  The other one had one letter obscured in the PIN because of faulty scratching syste...
  • autumneliza
  • Newbie
  • 2401 Views
  • 2 replies
  • 1 likes
  • 2401 Views
  • 2 replies
  • 1 likes

Moving from Android to iPhone

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S23 Ultra, iPhone 15 ProOperating SystemAndroid, iOS My Question or IssueHi!I have premium account on my Android device but I am moving to iPhone.I have installed the app on my iPhone and I have connecte...

  • Newbie
  • Plan Premium Country Bulgaria Device Samsung Galaxy S23 Ultra, iPhone 15 Pro Operating System Android, iOS   My Question or Issue Hi! I have premium account on my Android device but I...
  • Maxim
  • Spotify Star
  • 777 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 777 Views
  • 1 replies
  • 0 likes

Solved!! Can those on your family plane see who else is in the family plan?

Hi!I was wondering if my family on my family plan would be able to see what other members are in the plan? I don't mind if they are able to see what I am listening to, just the members of the plan. Thanks!

  • Newbie
  • Hi! I was wondering if my family on my family plan would be able to see what other members are in the plan? I don't mind if they are able to see what I am listening to, just the members of the plan....
  • Maxim
  • Spotify Star
  • 9094 Views
  • 4 replies
  • 0 likes
  • 9094 Views
  • 4 replies
  • 0 likes

Объединение профилей

Здравствуйте. У меня появилось 2 профиля под одним и тем же никнеймом. https://open.spotify.com/artist/01FXvrXfkx66M90sgAQXKpи https://open.spotify.com/artist/0SiC7rRt0z4PlRIYBuJyFp. Разные релизы попадают в разные профили. Просьба объединить эти про...

  • Visitor
  • Здравствуйте. У меня появилось 2 профиля под одним и тем же никнеймом. https://open.spotify.com/artist/01FXvrXfkx66M90sgAQXKp и https://open.spotify.com/artist/0SiC7rRt0z4PlRIYBuJyFp. Разные релизы ...
  • Morrrozof
  • Newbie
  • 791 Views
  • 2 replies
  • 1 likes
  • 791 Views
  • 2 replies
  • 1 likes

Superuser Contribution Paying premium but dont know what account

PlanPremiumCountryUkDevice Samsung GalaxyOperating System(Android My Question or IssueHi there, I changed phone from apple to Samsung galaxy, when I changed phone I had to log in on Spotify app again but none of my 2 emails are the right account. I'm...

  • Visitor
  • Plan Premium Country Uk Device  Samsung Galaxy Operating System (Android   My Question or Issue Hi there, I changed phone from apple to Samsung galaxy, when I changed phone I had ...
  • Ivelina
  • Moderator
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
  • 310 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution wl.spotify.com not opening for email verification

I am running a firewall but browser works normal (Android ), wl.spotify.com email activation links returns address not foundPlanFree premium once this worksCountryHollandDevicePixel 6aOperating SystemAndroid 13 My Question or IssueIs wl domain down t...

  • Casual Listener
  • I am running a firewall but browser works normal (Android ), wl.spotify.com email activation links returns address not found Plan Free premium once this works Country Holland Device Pixel 6a O...
  • Joan
  • Moderator
  • 3101 Views
  • 2 replies
  • 0 likes
  • Account
  • 3101 Views
  • 2 replies
  • 0 likes

How can I find an old account/wrapped playlists

PlanFreeCountryUnited StatesDeviceiPhone 14Operating SystemiOS 17 My Question or IssueI have a free account where I followed some artists but didn't make playlists and I thought I had Wrapped for 2018 but I cannot find the one for my account. Could i...

  • Casual Listener
  • Plan Free Country United States Device iPhone 14 Operating System iOS 17   My Question or Issue I have a free account where I followed some artists but didn't make playlists and I thou...
  • Maxim
  • Spotify Star
  • 510 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 510 Views
  • 3 replies
  • 0 likes

I' can't log in to cancel because I don't have the same # or email

I've been trying to cancel because I've been paying for 3 years and have never used it but can't log in and it would be nice to get some type of refund back

  • Visitor
  • I've been trying to cancel because I've been paying for 3 years and have never used it but can't log in and it would be nice to get some type of refund back
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes