"closing cost"

[sandhamn]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I recieved mail from spotify indicating that you could not handle my payment...Have Spotify Free. Mail said I was going to be charged 789 SEK in "closing costs"

Please advise.

Claes

[Maxim]

Hey @sandhamn,

Thanks for reaching out.

These emails are not coming from Spotify. If you have received an email like this, please forward it to spoof@spotify.com and ignore or delete it 🙂 Spotify does not charge any late or closure fees.

In case you've entered any details through the links in the email, be sure to:

1. Reset your Spotify password: www.spotify.com/password-reset/.
   
2. Update your password on other sites where you use the same password.
   
3. Contact your bank if you think your financial details have been exposed.
   

I hope this helps!