Switch country not working

[andresselles]

Plan

Premium

Country

Brazil/USA

Device

Samsung Galaxy S23 Ultra

My Question or Issue

I moved recently to USA, and I'd like to update my country but I'm not been able to do it. Apparently I need first to change the payment method to a new one from the USA and then at some point I'll be able to change my country. When I try to do this I'm getting an error, something like: this payment method is not from the country your account belongs.

Could anyone help me with this?

[ChooseAGoodUsername]

To change your account's country on Spotify, you need to wait until the expiry of current premium plan you're subscribed to.

[andresselles]

Do I need to cancel`my subscription and then do it after the bill period?

[Vasil]

Hey @andresselles,

You can follow the steps from this FAQ article to see how to change your country settings 🙂
In case you still encounter the abovementioned issue, you can cancel your plan, let it run out, make the change afterwards and then subscribe again.

Hope this helps! Let us know if anything else comes up 🙌🏼