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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077691 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077691 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49527 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49527 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145709 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145709 Views
  • 4840 replies
  • 118 likes

Solved!!Superuser Contribution Spotify Artist & Regular Account

Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...

  • Casual Listener
  • Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked.  However, I was just on the regular Spotify app...
  • Katie七
  • Casual Listener
  • 5511 Views
  • 5 replies
  • 0 likes
  • Account
  • 5511 Views
  • 5 replies
  • 0 likes

Will I be able to use Spotify Premium for the rest of this month if i cancel my subscription befo...

Spoiler (Highlight to read) Will I be able to use Spotify Premium for the rest of this month if I cancel my subscription early and, before the end of the month? Hope this makes sense. Please let me know what the case is as soon as anyone may. Thankyo...

  • Visitor
  •   Will I be able to use Spotify Premium for the rest of this month if I cancel my subscription early and, before the end of the month? Hope this makes sense. Please let me know what the ca...
  • Billy-J
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Pay for boyfriend abroad

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I want to pay for my boyfriend but when he types in my card details it says coutry details is incorrect

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I want to pay for my boyfriend but wh...
  • Luan
  • Spotify Star
  • 329 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 329 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Bug Report: Company Possibly Affected by Russian Hack, Multiple Users Affected

Plan: FreeCountry: United StatesDeviceMacbook Pro 2013 or 2015Operating SystemMacOS Mojave My Question or IssueRecently myself and many other Spotify users(according to posts I've seen in these forums, have had Spotify login alerts from countries lik...

  • Newbie
  • Plan: Free Country: United States Device Macbook Pro 2013 or 2015 Operating System MacOS Mojave   My Question or Issue Recently myself and many other Spotify users(according to posts I'v...
  • Xenia
  • Moderator
  • 392 Views
  • 1 replies
  • 0 likes
  • Security
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played not updated

PlanPremiumOperating SystemWindows 10, macOS 10.13, Android 7 There's a problem that I've been seeing for a long time. I don't have updated Recently Played. Not on Windows, not on MacOS, not on my browser.Thank you.  

2020-04-09_03-03-07.png
  • Newbie
  • Plan Premium Operating System Windows 10, macOS 10.13, Android 7   There's a problem that I've been seeing for a long time. I don't have updated Recently Played. Not on Windows, not on...
  • Ivan
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Other
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account was accessed from Russia

PlanPremiumCountryCanada Device(iPhone 11 Pro, MacBook Pro 2013, iMac Retina 2018, Acer PC)Operating System(MacOS 14.6, iOS 13.3, Windows 10) My Question or IssueHi, my account was accessed from Russia today. I had a very secure password so I wouldn'...

  • Regular
  • Plan Premium Country Canada   Device (iPhone 11 Pro, MacBook Pro 2013, iMac Retina 2018, Acer PC) Operating System (MacOS 14.6, iOS 13.3, Windows 10)   My Question or Issue Hi, m...
  • Ivan
  • Spotify Legend
  • 1592 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do not see Sign in With Apple on macOS app

PlanFamily CountryUSA DeviceMacBook Pro 2016 Operating SystemmacOS 10.15.4 My Question or IssueThere is no option to sign in with Apple. I just updated Spotify to the (I'm assuming) latest version.  

Screen Shot 2020-04-08 at 12.16.55 PM.png
  • Casual Listener
  • Plan Family   Country USA   Device MacBook Pro 2016   Operating System macOS 10.15.4   My Question or Issue There is no option to sign in with Apple. I just updated S...
  • Berseker
  • Visitor
  • 2754 Views
  • 3 replies
  • 1 likes
  • Login
  • 2754 Views
  • 3 replies
  • 1 likes

Superuser Contribution already a Spotify premium member want to go on student plan

PlanPremiumCountryUSA Device(iphone 8 plus, macbook pro )Operating System(iOS 10) My Question or IssueI am a Spotify premium member however I'm paying 10 when I've been a student. I don't want to lose all my playlists and I'm also paying for Hulu. I ...

  • Visitor
  • Plan Premium Country USA  Device (iphone 8 plus, macbook pro ) Operating System (iOS 10)    My Question or Issue I am a Spotify premium member however I'm paying 10 when I've...
  • Ivan
  • Spotify Legend
  • 315 Views
  • 2 replies
  • 0 likes
  • Account
  • 315 Views
  • 2 replies
  • 0 likes

Solved!! Problems with Facebook created account

PlanPremium FamilyCountryUSADeviceWin10 ApplicationOperating SystemWindows 10 My spotify account was created through my facebook account. However, my profile name is just number with no pictures. I have no way to change the profile name.In addition, ...

  • Casual Listener
  •   Plan Premium Family Country USA Device Win10 Application Operating System Windows 10   My spotify account was created through my facebook account.  However, my profile name...
  • SpotifyJJ
  • Casual Listener
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
  • 391 Views
  • 1 replies
  • 0 likes

I can't cancel my subscription

PlanPremiumCountryParaguayDevice(iPhone 5sOperating System(iOS 10 My Question or IssueI can't cancel my subscription. I think something's wrong with the webpage. I logged in then in the option bar, it doesn't show the account preview option, subcribt...

  • Visitor
  • Plan Premium Country Paraguay Device (iPhone 5s Operating System (iOS 10   My Question or Issue I can't cancel my subscription. I think something's wrong with the webpage. I logged in ...
  • Billy-J
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Support antwortet nicht mehr | Facebook Account

Gestern habe ich meinen mit Facebook erstellten Account auf eine neue Mail Adresse umstellen lassen, hatte bisher immer nur gute Erfahrungen (Schnelle Antwortzeiten und immer hilfreich) mit dem Support gemacht.Heute habe ich mit einem Freund ausprobi...

  • Not applicable
  • Gestern habe ich meinen mit Facebook erstellten Account auf eine neue Mail Adresse umstellen lassen, hatte bisher immer nur gute Erfahrungen (Schnelle Antwortzeiten und immer hilfreich) mit dem Suppo...
  • Xenia
  • Moderator
  • 320 Views
  • 1 replies
  • 0 likes
  • Login
  • 320 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playback interrupted

PlanFamily premiumDeviceWebplayer (Chrome), Spotify app on iPhoneOperating SystemWindows 10, iOS 13.3 My Question or IssueIn the past 1-2 weeks I keep getting my playback interrupted and a strange song starts to play. When listing the devices I could...

  • Casual Listener
  • Plan Family premium Device Webplayer (Chrome), Spotify app on iPhone Operating System Windows 10, iOS 13.3   My Question or Issue In the past 1-2 weeks I keep getting my playback interru...
  • Ivan
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in, the 14 day limit while abroad has been reached. I have not been abroad.

PlanFreeCountryCANADADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHaven't changed my settings, my account still says Canada, and the last time I traveled abroad a passport wasn't necessary to go to the States.

  • Casual Listener
  • Plan Free Country CANADA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue Haven't changed my settings, my account still says Canada, and the last time I tr...
  • Xenia
  • Moderator
  • 423 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 423 Views
  • 3 replies
  • 0 likes

[Android] Android TV app allows random people to login without code in my dorm

I’m using Spotify on my nvidia shield TV and just today this random account keep trolling me by connecting to the app and casting songs. I managed to get the name and profile of the account. If there is a way to get him banned please do so. I don’t k...

  • Casual Listener
  • I’m using Spotify on my nvidia shield TV and just today this random account keep trolling me by connecting to the app and casting songs. I managed to get the name and profile of the account. If there...
  • 331 Views
  • 0 replies
  • 0 likes
  • Android
  • 331 Views
  • 0 replies
  • 0 likes

Can't log in because of my username

PlanFreeCountryFranceDeviceSamsung Galaxy a70 My Question or IssueHello, today I loged out accidentally and when I wanted to log in, my username was incorrect, but I sure it's the right username because when my friends search it, they found my playli...

  • Casual Listener
  •   Plan Free Country France Device Samsung Galaxy a70   My Question or Issue Hello, today I loged out accidentally and when I wanted to log in, my username was incorrect, but I sure...
  • Mariecnrd
  • Casual Listener
  • 419 Views
  • 2 replies
  • 0 likes
  • Account
  • 419 Views
  • 2 replies
  • 0 likes

New phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have got a New phone an I can not seem to get info my account. Asked for a New password, di...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Billy-J
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! My username and profile picture changed

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello my username changed with my random letters an numbers and my profile pcture changed with unknown picture i cant chan...

  • Casual Listener
  •   Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello my username changed  with m...
  • OneByBoo
  • Community Legend
  • 868 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 868 Views
  • 5 replies
  • 0 likes

Purchased Premium for 1 year on a prepaid mastercard. Now Spotify has cancelled my premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI purchased a 100.00 prepaid card to renew my premium account for a year. I did this approxim...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I purch...
  • Billy-J
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • Account
  • 516 Views
  • 1 replies
  • 0 likes

Old Spotify account

Free/PremiumCountryUSAOperating System Windows My Question or IssueI had a spotify account under *snip* and i had a spotify premium account under it but I have since forgotten the password and I am unable to log in.

  • Casual Listener
  •   Free/Premium Country USA Operating System  Windows    My Question or Issue I had a spotify account under *snip* and i had a spotify premium account under it but I have s...
  • emora12333
  • Casual Listener
  • 992 Views
  • 3 replies
  • 0 likes
  • Account
  • 992 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double payment

PlanPremiumCountryIreland Device(iPhone 8, My Question or IssueI have been charged twice on two separate cards for the Last 4 months for the one account after updating to family spotify. I can’t see where one of the cards info is stored. How do i sto...

  • Casual Listener
  • Plan Premium Country Ireland  Device (iPhone 8,      My Question or Issue I have been charged twice on two separate cards for the Last 4 months for the one account after ...
  • Elena
  • Moderator
  • 265 Views
  • 3 replies
  • 0 likes
  • Account
  • 265 Views
  • 3 replies
  • 0 likes