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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434053 Views
  • 967 replies
  • 108 likes
  • Account
  • 434053 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192615 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192615 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105967 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105967 Views
  • 70 replies
  • 11 likes

Account hacked, email changed

PlanFreeCountryUnited StatesDevice(iPhone Operating System(iOS 10) My Question or Issue Hello. My account was gotten into by someone, and they were able to change the email associated with it and the password as well. So now, when I try to log in wit...

  • Visitor
  • Plan Free Country United States Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue   Hello. My account was gotten into by someone, and they were able to change th...
  • wowow123
  • Visitor
  • 6724 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 6724 Views
  • 2 replies
  • 0 likes

Payment is in the wrong currency

When I look at upgrading to premium individual it is in a foreign currency, I’m in the uk ?

  • Visitor
  • When I look at upgrading to premium individual it is in a foreign currency, I’m in the uk ?
  • MauriceMV
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Suspicious text on payment

I got a text message that my payment did not go through and is fake just so the community is aware if anyone receives this text is not from Spotify. Do not click on that link. From: SpotifyMessage: We can't processyour payment.We're having some troub...

  • Visitor
  • I got a text message that my payment did not go through and is fake just so the community is aware if anyone receives this text is not from Spotify. Do not click on that link. From: Spotify Me...
  • kaworu_bloodpaw
  • Roadie
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution my account is "free", but can see Spotify is charging 99 kr

What do I do to get off, cancel my Spotify free account?? I can see Spotify is charging 99 kr from my bank account, But no where to see how I can stop that. What do I do? Tanja

  • Visitor
  • What do I do to get off, cancel my Spotify free account?? I can see Spotify is charging 99 kr from my bank account, But no where to see how I can stop that. What do I do? Tanja  
  • Novy
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO puedo activar mi plan dou

Cambie mi plan para duo, pero me sigue apareciendo como individual y no me deja cambiar, me aceptaron el pago del plan duo, pero no me permite hacer nada

  • Visitor
  • Cambie mi plan para duo, pero me sigue apareciendo como individual y no me deja cambiar, me aceptaron el pago del plan duo, pero no me permite hacer nada
  • Joan
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu and Showtime

I am a student and I signed up for Spotify student which comes with free Hulu and free showtime but I have no instructions on how to activate those accounts.

  • Visitor
  • I am a student and I signed up for Spotify student which comes with free Hulu and free showtime but I have no instructions on how to activate those accounts.
  • Joan
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have multiple login names, passwords, etc…How to combine them all into 1

I want to combine the music I have associated with my premium subscription into one account. For some reason I have several usernames, login names, passwords associated with the same single subscription I’ve had since around 2017.

  • Visitor
  • I want to combine the music I have associated with my premium subscription into one account. For some reason I have several usernames, login names, passwords associated with the same single subscript...
  • Lyubka
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change Region in my account from Russia to Germany

PlanFree CountryGermany Operating SystemWindows 10/11, Firefox/Chrome My Question or IssueHello there!Ive tried several times to solve my problem through chat support but suddenly noone want/will/can help me.And here is my problem:i was a couple of m...

  • Casual Listener
  • Plan Free   Country Germany   Operating System Windows 10/11, Firefox/Chrome   My Question or Issue Hello there! Ive tried several times to solve my problem through chat s...
  • Dian
  • Spotify Legend
  • 911 Views
  • 5 replies
  • 2 likes
  • Account
  • 911 Views
  • 5 replies
  • 2 likes

Tengo plan y no puedo escuchar off line

En mi cuenta aparece que soy parte del plan familar y se paga correctamente pero solo a mi cuenta no me deja escuchar off line y me pide que pague premiun cuando claramente si se esta pagando, lo extraño es que el aviso de que pagara siempre ha apare...

  • Visitor
  • En mi cuenta aparece que soy parte del plan familar y se paga correctamente pero solo a mi cuenta no me deja escuchar off line y me pide que pague premiun cuando claramente si se esta pagando, lo ext...
  • Prague
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Why am I still not getting premium even though I’m on it .????? Rubbish

I’m on premium but nothing has changed from the free Spotify?? Still getting advertisements and can’t play what I want

  • Visitor
  • I’m on premium but nothing has changed from the free Spotify?? Still getting advertisements and can’t play what I want
  • Prague
  • Spotify Star
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
  • 3 replies
  • 0 likes

Superuser Contribution My account is linked to an old email that I can't access.

I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no idea what my password is either. Tried to chat Spotif...

  • Visitor
  • I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no id...
  • AlejaR
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Can't reset the Device Password.

When I try to reset the device password, it gives me the error: There was a problem setting your password. What is the problem?

  • Casual Listener
  • When I try to reset the device password, it gives me the error: There was a problem setting your password. What is the problem?
  • Prague
  • Spotify Star
  • 953 Views
  • 3 replies
  • 1 likes
  • 953 Views
  • 3 replies
  • 1 likes

Superuser Contribution buenos dias, tengo actualmente un plan universitario, pero me cobran $4150

contrate hace viarios meses el plan universitario y pesea eso me siguen cobrando el monto de un plan individual

  • Visitor
  • contrate hace viarios meses el plan universitario y pesea eso me siguen cobrando el monto de un plan individual
  • MihailY
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Duo 404 erro

I can't enter the spotify Duo page, whenever I access the site, the error 404 of non-existent page appears. And the only way to add a user is through the website. -_- my experience with spotify only gets worse

  • Visitor
  • I can't enter the spotify Duo page, whenever I access the site, the error 404 of non-existent page appears. And the only way to add a user is through the website. -_- my experience with spotify only ...
  • Billy-J
  • Spotify Star
  • 148 Views
  • 2 replies
  • 0 likes
  • 148 Views
  • 2 replies
  • 0 likes

If I change my country settings, will I loose my lists?

With other service already happened that I change the country settings and everything that I had saved, disappeared! I loose all my lists from years. Now I need to change my settings in Spotify so I can have my new country address and change my curre...

  • Visitor
  • With other service already happened that I change the country settings and everything that I had saved, disappeared! I loose all my lists from years. Now I need to change my settings in Spotify so I ...
  • Bittencourt
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Paid for PREMIUM, but still hearing commercials... WHY?

I paid for Premium today, but I'm still hearing commercials and I still have the "Upgrade" icon near the top right of the application. I have proof that I paid for Premium, see Order ID and Date below. How do I get Premium to work? Order IDDatePrice ...

  • Casual Listener
  • I paid for Premium today, but I'm still hearing commercials and I still have the "Upgrade" icon near the top right of the application. I have proof that I paid for Premium, see Order ID and Date belo...
  • techri
  • Newbie
  • 368 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 368 Views
  • 3 replies
  • 0 likes

I want to become the Plan Manager in my family plan

Currently my son is the Plan Manager using my debit card. I want to become the Plan Manager. How can I do this?

  • Visitor
  • Currently my son is the Plan Manager using my debit card. I want to become the Plan Manager. How can I do this?
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes