Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...
Spoiler (Highlight to read) Will I be able to use Spotify Premium for the rest of this month if I cancel my subscription early and, before the end of the month? Hope this makes sense. Please let me know what the case is as soon as anyone may. Thankyo...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I want to pay for my boyfriend but when he types in my card details it says coutry details is incorrect
Plan: FreeCountry: United StatesDeviceMacbook Pro 2013 or 2015Operating SystemMacOS Mojave My Question or IssueRecently myself and many other Spotify users(according to posts I've seen in these forums, have had Spotify login alerts from countries lik...
PlanPremiumOperating SystemWindows 10, macOS 10.13, Android 7 There's a problem that I've been seeing for a long time. I don't have updated Recently Played. Not on Windows, not on MacOS, not on my browser.Thank you.
PlanPremiumCountryCanada Device(iPhone 11 Pro, MacBook Pro 2013, iMac Retina 2018, Acer PC)Operating System(MacOS 14.6, iOS 13.3, Windows 10) My Question or IssueHi, my account was accessed from Russia today. I had a very secure password so I wouldn'...
PlanFamily CountryUSA DeviceMacBook Pro 2016 Operating SystemmacOS 10.15.4 My Question or IssueThere is no option to sign in with Apple. I just updated Spotify to the (I'm assuming) latest version.
PlanPremiumCountryUSA Device(iphone 8 plus, macbook pro )Operating System(iOS 10) My Question or IssueI am a Spotify premium member however I'm paying 10 when I've been a student. I don't want to lose all my playlists and I'm also paying for Hulu. I ...
PlanPremium FamilyCountryUSADeviceWin10 ApplicationOperating SystemWindows 10 My spotify account was created through my facebook account. However, my profile name is just number with no pictures. I have no way to change the profile name.In addition, ...
PlanPremiumCountryParaguayDevice(iPhone 5sOperating System(iOS 10 My Question or IssueI can't cancel my subscription. I think something's wrong with the webpage. I logged in then in the option bar, it doesn't show the account preview option, subcribt...
Gestern habe ich meinen mit Facebook erstellten Account auf eine neue Mail Adresse umstellen lassen, hatte bisher immer nur gute Erfahrungen (Schnelle Antwortzeiten und immer hilfreich) mit dem Support gemacht.Heute habe ich mit einem Freund ausprobi...
PlanFamily premiumDeviceWebplayer (Chrome), Spotify app on iPhoneOperating SystemWindows 10, iOS 13.3 My Question or IssueIn the past 1-2 weeks I keep getting my playback interrupted and a strange song starts to play. When listing the devices I could...
PlanFreeCountryCANADADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHaven't changed my settings, my account still says Canada, and the last time I traveled abroad a passport wasn't necessary to go to the States.
I’m using Spotify on my nvidia shield TV and just today this random account keep trolling me by connecting to the app and casting songs. I managed to get the name and profile of the account. If there is a way to get him banned please do so. I don’t k...
PlanFreeCountryFranceDeviceSamsung Galaxy a70 My Question or IssueHello, today I loged out accidentally and when I wanted to log in, my username was incorrect, but I sure it's the right username because when my friends search it, they found my playli...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have got a New phone an I can not seem to get info my account. Asked for a New password, di...
PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello my username changed with my random letters an numbers and my profile pcture changed with unknown picture i cant chan...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI purchased a 100.00 prepaid card to renew my premium account for a year. I did this approxim...
Free/PremiumCountryUSAOperating System Windows My Question or IssueI had a spotify account under *snip* and i had a spotify premium account under it but I have since forgotten the password and I am unable to log in.
PlanPremiumCountryIreland Device(iPhone 8, My Question or IssueI have been charged twice on two separate cards for the Last 4 months for the one account after updating to family spotify. I can’t see where one of the cards info is stored. How do i sto...