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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8701 Views
  • 1 replies
  • 9 likes
  • Security
  • 8701 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477882 Views
  • 979 replies
  • 111 likes
  • Account
  • 477882 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209817 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209817 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119904 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119904 Views
  • 72 replies
  • 12 likes

Brand new card, Never been a subscriber, yet still being charged.

Card, never been a Subscriber, yet still being charged. I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chrges from Spotify. I dont have a second account. How could I ...

  • Newbie
  • Card, never been a Subscriber, yet still being charged.   I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chr...
  • bigjonb1970
  • Visitor
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to login through Google

PlanPremiumCountryItalyOperating SystemAndroidMy Question or IssueI got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was logging in through Google account. It just keeps telling me "OOps ...

  • Newbie
  • Plan Premium Country Italy Operating System Android My Question or Issue I got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was l...
  • Alex
  • Spotify Legend
  • 676 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 676 Views
  • 1 replies
  • 0 likes

Not updating renewed premium. Can’t pass the “downgrade” sign

PlanFree/PremiumCountryUsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Previous payment was declined so I updated and renewed. All updated except when logging in...

  • Visitor
  • Plan Free/Premium Country Us Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  ...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
  • 234 Views
  • 1 replies
  • 0 likes

Playlist randomly disappeared from acct

PlanFree/PremiumCountryUSADeviceiPhone 14 PlusOperating SystemiOS 16.5 My Question or Issue My daughter's playlist randomly disappeared from her acct. She did not delete or remove the Playlist. This happened after resetting her password via the Spoti...

  • Visitor
  •   Plan Free/Premium Country USA Device iPhone 14 Plus Operating System iOS 16.5   My Question or Issue   My daughter's playlist randomly disappeared from her acct. She did ...
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Other
  • 142 Views
  • 1 replies
  • 0 likes

My partner unable to verify address for duo plan

My partner unable to verify address for duo plan. Each time she enters address it is stating wrong address

  • Visitor
  • My partner unable to verify address for duo plan. Each time she enters address it is stating wrong address
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

The current plan is shown as Spotify Free but I am in a Premium Family Plan

How do I change the current plan to show it as a family plan. I have tried uninstalling / re installing the app and clearing the cache without success

  • Newbie
  • How do I change the current plan to show it as a family plan. I have tried uninstalling / re installing the app and clearing the cache without success
  • Billy-J
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Family Plan

I upgrades my plan to family plan. I added all 3 of my family members. 2 have no adds and 1 still has adds. We have tried taking him off and re-accepting the invitation. Does not seem to be working. What can I do?Thanks!!

  • Visitor
  • I upgrades my plan to family plan.  I added all 3 of my family members.  2 have no adds and 1 still has adds.  We have tried taking him off and re-accepting the invitation.  Does ...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution ‘There was a problem’

When trying to switch to a duo account form a family plan it just says there was an issue try again and nothing works. What am i supposed to do? I confirmed it’s the correct address.

  • Visitor
  • When trying to switch to a duo account form a family plan it just says there was an issue try again and nothing works. What am i supposed to do? I confirmed it’s the correct address.
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 226 Views
  • 1 replies
  • 0 likes

music

I want to know how do i copy my url to put on my youtube channel? if someone knows let me know.

  • Visitor
  • I want to know how do i copy my url to put on my youtube channel? if someone knows let me know.
  • Billy-J
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Free
  • 135 Views
  • 1 replies
  • 0 likes

I don't have an actual login password for whatever reason or logged in w fb

I've been dealing with this problem for quite a while where I don't have a facebook account connected, signed up via gmail but for whatever reason, my account has no username and the password always has to be changed for whenever I log in, for some r...

  • Visitor
  • I've been dealing with this problem for quite a while where I don't have a facebook account connected, signed up via gmail but for whatever reason, my account has no username and the password always ...
  • Billy-J
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution I changed my country but the language of my settings and the payment options still remain the spain

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was in spain for a few months on Erasmus, and I upgraded to premium individual while there....

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was i...
  • Eni
  • Moderator
  • 274 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 274 Views
  • 2 replies
  • 0 likes

Deleted account from 3 years ago still visible

I'm wondering why i can still see my previous account i had deleted back in 2019. I received an email before from spotify confirming the deletion but it is still searchable, visible, and has active playlists. I tried logging in but it won't let me ev...

  • Newbie
  • I'm wondering why i can still see my previous account i had deleted back in 2019. I received an email before from spotify confirming the deletion but it is still searchable, visible, and has active p...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

I cannot change payment method from Ireland to Australia

I have tried to change my payment method from an Irish Debit Card to Australian debit card. When I enter the details and click change country to Australia, I get the message - Sorry, you are not eligible for that plan. Here are some other ways to get...

  • Visitor
  • I have tried to change my payment method from an Irish Debit Card to Australian debit card. When I enter the details and click change country to Australia, I get the message - Sorry, you are not elig...
  • Billy-J
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Moving from Premium Individual to Duo

PlanIndividual PremiumCountryCanadaDeviceGalaxy S20's & SONOSOperating System My Question or IssueFirst off sorry if this has already been covered, it's a difficult question subject to ask and I've tried many versions in the search with no luck. Curr...

  • Visitor
  • Plan Individual Premium Country Canada Device Galaxy S20's & SONOS Operating System   My Question or Issue First off sorry if this has already been covered, it's a difficult questio...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Premium
  • 211 Views
  • 1 replies
  • 0 likes

Email on Premium Account Disabled

PlanFree/PremiumCountryUnited States, AZMy Question or IssueI have Spotify Premium with a school email that has not been disabled. I forgot my login password, and now I cant access my premium account anywhere else, but on my phone. Can someone, prefe...

  • Newbie
  •   Plan Free/Premium Country United States, AZ My Question or Issue I have Spotify Premium with a school email that has not been disabled. I forgot my login password, and now I cant access ...
  • Maxim
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 381 Views
  • 1 replies
  • 0 likes

Account was created and exists but cannot be logged into

I made an account in hopes that i could use it as an artist profile. I used our artist email and password and i believe the account worked fine. Now when i go to log in it says my email in combination with any password i try is invalid. I go to reset...

  • Casual Listener
  • I made an account in hopes that i could use it as an artist profile. I used our artist email and password and i believe the account worked fine. Now when i go to log in it says my email in combinatio...
  • Xaza
  • Casual Listener
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple users at once?

I have a premium duo account with my daughter. Why can’t I listen on my AirPods at work and her listen at home at the same time? EVERYTIME I am listening and she gets on to stream it disconnects me. Then in order for me to listen I have to disconnect...

  • Visitor
  • I have a premium duo account with my daughter. Why can’t I listen on my AirPods at work and her listen at home at the same time? EVERYTIME I am listening and she gets on to stream it disconnects me. ...
  • Lyubka
  • Moderator
  • 1082 Views
  • 1 replies
  • 0 likes
  • 1082 Views
  • 1 replies
  • 0 likes

Quato tempo demora para fazer upgrade da conta?

Paguei o boleto de 49 reais faz 3 dias e ate agora minba conta esta como free. Sera q aconteceu algo de errado ou demora assim msm, pq da primeira vez n me lembro de ter demorado tanto.

  • Newbie
  • Paguei o boleto de 49 reais faz 3 dias e ate agora minba conta esta como free. Sera q aconteceu algo de errado ou demora assim msm, pq da primeira vez n me lembro de ter demorado tanto.
  • Bittencourt
  • Spotify Star
  • 619 Views
  • 3 replies
  • 0 likes
  • 619 Views
  • 3 replies
  • 0 likes

Can't login because I close my Facebook account!

Hello friends. I sign up with my Facebook account, but I deleted my account around 8 months ago. So I have not access to it. I have no idea how to log in or recover it and I have a DUO subscription in which I am the manager of it. I don't know how to...

  • Newbie
  • Hello friends. I sign up with my Facebook account, but I deleted my account around 8 months ago. So I have not access to it. I have no idea how to log in or recover it and I have a DUO subscription i...
  • Maxim
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution 续费后账户重置问题

我的账户续费后被重置了怎么办？续费后我没有见到任何一首歌有canvas 

  • Casual Listener
  • 我的账户续费后被重置了怎么办？续费后我没有见到任何一首歌有canvas  
  • Eni
  • Moderator
  • 913 Views
  • 5 replies
  • 0 likes
  • Account
  • 913 Views
  • 5 replies
  • 0 likes