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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80401 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653832 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734271 Views
18 replies
29 likes
PlanFree/DuoCountry USA DeviceSamsung FE 21Operating SystemAndroid My Question or IssueI sent my wife an invitation to join my duo account. She has a free account. How to merge the free account to the duo account so she doesn't lose anything from the...
Plan Free/Duo Country USA Device Samsung FE 21 Operating System Android My Question or Issue I sent my wife an invitation to join my duo account. She has a free account....
Spotify Star
579 Views
1 replies
0 likes
HOLA, TE CONSULTO PORQUE NO SÉ DÓNDE AVERIGUAR, PERO DESDE LA ÚLTIMA ACTUALIZACIÓN QUE HIZO SPOTIFY, NO SE PUEDE CERRAR MÁS SESIÓN EN LA VERSIÓN DE ESCRITORIO. BUSQUÉ EN TODAS LAS OPCIONES QUE DEJA TANTO EN LA APP DEL CELULAR, COMO EN LA COMPUTADORA ...
HOLA, TE CONSULTO PORQUE NO SÉ DÓNDE AVERIGUAR, PERO DESDE LA ÚLTIMA ACTUALIZACIÓN QUE HIZO SPOTIFY, NO SE PUEDE CERRAR MÁS SESIÓN EN LA VERSIÓN DE ESCRITORIO. BUSQUÉ EN TODAS LAS OPCIONES QUE DEJA T...
Regular
956 Views
8 replies
0 likes
너눈 몇개월전 스포티파이 무료체험을 하고 해지를 한 후 스포티파이를 전혀 이용하지 않는 와중에 오늘 계좌를 보니 7월 18일 6시 42분에 누군가 내 계좌로 스포티파이를 결제했다 11990원 이게 무슨일 인가요? 저는 전혀 이용하지 않았는데 환불 부탁드립니다. 누군게 제 계좌로 범죄를 저질렀는지 알아봐 주세요
너눈 몇개월전 스포티파이 무료체험을 하고 해지를 한 후 스포티파이를 전혀 이용하지 않는 와중에 오늘 계좌를 보니 7월 18일 6시 42분에 누군가 내 계좌로 스포티파이를 결제했다 11990원 이게 무슨일 인가요? 저는 전혀 이용하지 않았는데 환불 부탁드립니다. 누군게 제 계좌로 범죄를 저질렀는지 알아봐 주세요
Spotify Star
528 Views
1 replies
0 likes
I cant get my account onto my new phone, I kept my old phone number , number moved to my new phone.
I cant get my account onto my new phone, I kept my old phone number , number moved to my new phone.
Moderator
290 Views
1 replies
0 likes
Hi, I am getting ramdom charge on my credit card of 18$ (and sometime twice a month) wile I am paying my premium subscription by Paypal which is only attached to my bank account. How to stop this?How to reach someone at Spotify?Thank you
Hi, I am getting ramdom charge on my credit card of 18$ (and sometime twice a month) wile I am paying my premium subscription by Paypal which is only attached to my bank account. How to stop this? H...
Spotify Star
283 Views
1 replies
0 likes
I was on a family premium plan, however now I'm moving. To a single user plan only for my account, however. Now I'm unable to login - every time I try it says something went wrong, I've reset password as well, but nothing helps me login. PlanFree/Pre...
I was on a family premium plan, however now I'm moving. To a single user plan only for my account, however. Now I'm unable to login - every time I try it says something went wrong, I've reset passwor...
Spotify Star
358 Views
1 replies
0 likes
i had no idea how i got a new account?
i had no idea how i got a new account?
Spotify Star
1089 Views
2 replies
0 likes
Okay I have done almost everything I could find online and feeling super frustrated right now. I am using an iphone 11 pro max. The progress bar on my account was not working, I couldn't rewind or forward a song, it just won't drag. I uninstalled the...
Okay I have done almost everything I could find online and feeling super frustrated right now. I am using an iphone 11 pro max. The progress bar on my account was not working, I couldn't rewind or fo...
Moderator
1444 Views
5 replies
0 likes
PlanFreeCountry France Device(iPhone 8Operating System(iOS 10 My Question or IssueImpossible to log in Because of change of country (Belgium to france), how can i change the country on my Account if i cant log in? Thank you
Plan Free Country France Device (iPhone 8 Operating System (iOS 10 My Question or Issue Impossible to log in Because of change of country (Belgium to france), how can i change...
Moderator
278 Views
1 replies
0 likes
PlanPremiumCountryHUNGARY My Question or IssueI got an email from Spotify that my payment cannot be processes. Makes sense because I move every few years and probably need to update my billing address associated to my credit card. However, it seems i...
Plan Premium Country HUNGARY My Question or Issue I got an email from Spotify that my payment cannot be processes. Makes sense because I move every few years and probably need to update ...
Spotify Legend
429 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue While i am trying to login by number it shows - Check your phone number or try another mobil...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Not applicable
405 Views
2 replies
0 likes
PlanI just stopped my Premium account, so will be effective till mid august. CountryJapan My Question or IssueSince I have moved a country from USA to Japan, I have been on premium paying with my US credit card. However, since it didn't really make s...
Plan I just stopped my Premium account, so will be effective till mid august. Country Japan My Question or Issue Since I have moved a country from USA to Japan, I have been on pr...
Spotify Star
578 Views
1 replies
0 likes
As the title says I've been logged out and can't get back in but can't reset my password because I don't have access to the email address anymore but I can't change my email address without logging in. Plan Premium duoCountry - UK DeviceBlack view bv...
As the title says I've been logged out and can't get back in but can't reset my password because I don't have access to the email address anymore but I can't change my email address without logging i...
Moderator
263 Views
1 replies
0 likes
No se requiere ninguna de la siguiente información. Sin embargo, cuanto más proporcione, más fácil será para nosotros tratar de ayudar.PlanGratis/PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro finales de 2016)Sistema operativo(iOS 10...
No se requiere ninguna de la siguiente información. Sin embargo, cuanto más proporcione, más fácil será para nosotros tratar de ayudar. Plan Gratis/Premium País Dispositivo (iPhone 8, Sa...
Moderator
239 Views
1 replies
0 likes
I started my account in Canada but moved to Turkey, I cannot change the country as my payment to Turkish CC and can't change country because I don't have Turkish CC, chicken and egg problem here.PlanPremiumCountryCanada to Turkey
I started my account in Canada but moved to Turkey, I cannot change the country as my payment to Turkish CC and can't change country because I don't have Turkish CC, chicken and egg problem here. Pl...
Spotify Star
565 Views
3 replies
0 likes
PlanFree/PremiumCountrySlovakiaDeviceiPhone 13 Pro MaxOperating SystemiOS 16.6 My Question or IssueHi, I've selected the Premium plan and paid for it. The transaction went through. My internet banking is showing that I've paid for it, my money is gon...
Plan Free/Premium Country Slovakia Device iPhone 13 Pro Max Operating System iOS 16.6 My Question or Issue Hi, I've selected the Premium plan and paid for it. The transaction went th...
Spotify Star
575 Views
5 replies
0 likes
PlanSpotify DuoCountryGermany Hi, my Wife and I joined Spotify when only the registration via Facebook was available.Now we want to delete our Facebook accounts but would of course also lose our Spotify accounts due to them being registered via faceb...
Plan Spotify Duo Country Germany Hi, my Wife and I joined Spotify when only the registration via Facebook was available. Now we want to delete our Facebook account...
Spotify Star
330 Views
1 replies
0 likes
before, when i had premium, i had over 1800 liked songs. now i only have 111. i had some in playlists, and tried to recover my playlists but there was nothing there. only an old playlist that was there when i first logged back into my account. i dont...
before, when i had premium, i had over 1800 liked songs. now i only have 111. i had some in playlists, and tried to recover my playlists but there was nothing there. only an old pla...
Casual Listener
2739 Views
6 replies
0 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify randomly logged me out of my account, which I set up using my Google email address, and I can't log back into it using the "Continue with Google" option. When I attempt ...
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue Spotify randomly logged me out of my account, which I set up using my Google email address, and I can...
Spotify Star
620 Views
1 replies
0 likes
I have a premium duo account with my daughter. Why can’t I listen on my AirPods at work and her listen at home at the same time? EVERYTIME I am listening and she gets on to stream it disconnects me. Then in order for me to listen I have to disconnect...
I have a premium duo account with my daughter. Why can’t I listen on my AirPods at work and her listen at home at the same time? EVERYTIME I am listening and she gets on to stream it disconnects me. ...
Moderator
3093 Views
1 replies
0 likes
