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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14882 Views

7 replies

11 likes

Security
  • 14882 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554570 Views

991 replies

116 likes

Account
  • 554570 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131255 Views

74 replies

12 likes

Account
Login
Premium
  • 131255 Views
  • 74 replies
  • 12 likes

Superuser Contribution How do I re-send a verification email for my Spotify Account?

PlanFreeCountry USAOperating SystemWindows 10 My Question or IssueI need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how to do that), and I'm unable to find any way to do that.

Newbie

Plan Free Country  USA Operating System Windows 10   My Question or Issue I need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how...

DooBeeDubious

Casual Listener

3442 Views

2 replies

0 likes

Account
  • 3442 Views
  • 2 replies
  • 0 likes

Plan is incorrect and voucher applied wrongly

PlanWas on Premium Duo should be on PremiumCountryUKDeviceN/AOperating SystemN/A My Question or IssueI cancelled my premium duo as Daughter was moving out. Change to Individual Premium and applied a gift card for 12 months premium but now showing pla...

Regular

Plan Was on Premium Duo should be on Premium Country UK Device N/A Operating System N/A   My Question or Issue I cancelled my premium duo as Daughter was moving out. Change to Individu...

Maxim

Spotify Star

389 Views

3 replies

0 likes

Premium
Subscription
  • 389 Views
  • 3 replies
  • 0 likes

Why do I have 2 accounts with the same username and password.

I have an account on my phone, username and email and I have an account I loginto over the web, username and . One account is on dual premium with my wife (online account) and the other is on individual premium (phone account). I want 1 account an...

Visitor

I have an account on my phone, username  <snip - moderator edit> and email <snip - moderator edit> and I have an account I loginto over the web, username <snip ...

kaworu_bloodpaw

Roadie

305 Views

1 replies

0 likes

Account
  • 305 Views
  • 1 replies
  • 0 likes

Following the upgrade to a new smartphone I am unable to see my songs on this device

PlanPremium (Family)CountryUKDeviceSamsung Galaxy A23 5GOperating System Android 13(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have upgraded to a new phone which replaced the existing. Spotify was installed but did not have any of m...

Visitor

Plan Premium (Family) Country UK Device Samsung Galaxy A23 5G Operating System Android 13 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have upgraded to a new p...

Maxim

Spotify Star

363 Views

1 replies

0 likes

Account
  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover who is the owner of a Podcast

Hi.I should have access to a podcast of my institution.Nevertheless, no one here knows who is the owner (associated account / e-mail) of the podcast anymore.Is there a way to find it?Here is the link to the show: https://open.spotify.com/show/2OqewMM...

Casual Listener

Hi. I should have access to a podcast of my institution. Nevertheless, no one here knows who is the owner (associated account / e-mail) of the podcast anymore. Is there a way to find it? Here is ...

DaniloCSilva

Casual Listener

1449 Views

2 replies

0 likes

Account
  • 1449 Views
  • 2 replies
  • 0 likes

Superuser Contribution I was Abo-Manager. Now I`m the member. But on spotify app i cannot change

My wife is Abo-Manager. And I used also the Manager-Account. Now we have created a member. But on my Smarthphone, the Sportify App allways use the Master-login. but I like to use my own Login

Visitor

My wife is Abo-Manager. And I used also the Manager-Account. Now we have created a member. But on my Smarthphone, the Sportify App allways use the Master-login. but I like to use my own Login

Maria

Moderator

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution não consigo entrar com o número de celular

não consigo logar no meu spotify com a opção entrar com número de telefone. já faz duas semanas que tento logar todos os dias e nunca consigo. sempre coloco meu numero de forma correta aparece a opção "verifique seu número de telefone, você pode tent...

Visitor

não consigo logar no meu spotify com a opção entrar com número de telefone. já faz duas semanas que tento logar todos os dias e nunca consigo. sempre coloco meu numero de forma correta aparece a opçã...

Prague

Community Legend

2635 Views

1 replies

1 likes

Login
  • 2635 Views
  • 1 replies
  • 1 likes

Superuser Contribution My second phone wont connect to Spotify

Got a new iphone and wont allow me to connect even though I am putting in the right password. Sends a notification to my email about a new device but wants me to reset my password which I have already done. Can i no longer use both of my phones?

Visitor

Got a new iphone and wont allow me to connect even though I am putting in the right password. Sends a notification to my email about a new device but wants me to reset my password which I have alread...

Joan

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Changing from family plan (as a member) to Duo without losing playlists etc.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am member of a Family plan but would like to change to a duo plan with my partner. It seems...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am&nb...

Maxim

Spotify Star

611 Views

1 replies

0 likes

Subscription
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create a Spotify password with email login with account created with facebook

PlanPremium IndividualCountryUnited StatesDeviceGoogle Pixel 3, Microsoft Surface Pro XOperating SystemWindows 10, Android 14 My Question or IssueI'm trying to make it possible to log in to my spotify with an email and password. I followed the initia...

Newbie

Plan Premium Individual Country United States Device Google Pixel 3, Microsoft Surface Pro X Operating System Windows 10, Android 14   My Question or Issue I'm trying to make it possib...

Joan

Moderator

1478 Views

1 replies

0 likes

Login
Premium
  • 1478 Views
  • 1 replies
  • 0 likes

trying to change plan

This message keeps popping up when I try to change my plan from premium duo to individual, is this feature down right now? I don't want to get billed for the duo plan when i wont be using it anymore. errorOops! Something went wrong, please try again.

Visitor

This message keeps popping up when I try to change my plan from premium duo to individual, is this feature down right now? I don't want to get billed for the duo plan when i wont be using it anymore....

Billy-J

Spotify Star

798 Views

3 replies

0 likes

Account
  • 798 Views
  • 3 replies
  • 0 likes

Superuser Contribution Always a problem in login while using email id

Unable to sign in while using the email address, always shows no registered email ID. How can that be an issue every damn time? always need a link to open Spotify.

Spotify Star

Unable to sign in while using the email address, always shows no registered email ID. How can that be an issue every damn time? always need a link to open Spotify.

TanyaS

Spotify Star

836 Views

2 replies

0 likes

  • 836 Views
  • 2 replies
  • 0 likes

Spotify took money from the PayPal but not updated to premium

I changed my card so the payment didn't go through at first, i changed my PayPal paid . It didn't work and I left it like that to try again later. Next day came and Spotify took the money but i am not in premium account anymore PlanFree/PremiumCountr...

Visitor

I changed my card so the payment didn't go through at first, i changed my PayPal paid . It didn't work and I left it like that to try again later. Next day came and Spotify took the money but i am no...

Luke

Spotify Star

575 Views

1 replies

0 likes

Account
Premium
Subscription
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não recebo e-mail para redefinir a senha

Caros,Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa situação?Meu perfil é**bleep**

Casual Listener

Caros, Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa s...

omestreassassino

Visitor

2341 Views

4 replies

0 likes

Account
Free
Login
Other
Security
  • 2341 Views
  • 4 replies
  • 0 likes

Can‘t find the Button in my Profile to Accept the Price increase for my premium Account.

PlanPremiumCountryGermanyDevice(iPhone 10Operating System(iOS My Question or Issuespotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ effective January 2024. Spotify Now is asking Users to accept this By pushing a Bu...

Visitor

Plan Premium Country Germany Device (iPhone 10 Operating System (iOS    My Question or Issue spotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ ...

BMK2023

Newbie

919 Views

2 replies

1 likes

Account
  • 919 Views
  • 2 replies
  • 1 likes

Premium Duo / Switching to other region

PlanPremium DuoCountryUkraine/Poland Device(iPhone 13 pro max, Macbook Pro 2019)Operating System(iOS 17.1.2, MacOS Ventura 13.4) My Question or IssueI'm a citizen of Ukraine, but I live in Poland. I used ukrainian debit card and had an individual pre...

Newbie

Plan Premium Duo Country Ukraine/Poland   Device (iPhone 13 pro max, Macbook Pro 2019) Operating System (iOS 17.1.2, MacOS Ventura 13.4)   My Question or Issue I'm a citizen of...

Maxim

Spotify Star

496 Views

1 replies

0 likes

Account
Premium
Subscription
  • 496 Views
  • 1 replies
  • 0 likes

Got premium but apple made a new account

I just recently got the student premium subscription but for some reason apple made a new account that it applied to is there anyway to set it to the right email/account.PlanStudent premiumCountryAmericaDeviceiPhone

Visitor

I just recently got the student premium subscription but for some reason apple made a new account that it applied to is there anyway to set it to the right email/account. Plan Student premium Coun...

Maxim

Spotify Star

240 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 240 Views
  • 1 replies
  • 0 likes

I have upgraded to premium but I still ads why?

I had been a premium customer for years tried to update for my wife. I then started getting ads so I cancelled my subscription and went onto you website to go back on premium which I did and I have a receipt. Still getting ads this is not fair I feel...

Visitor

I had been a premium customer for years tried to update for my wife. I then started getting ads so I cancelled my subscription and went onto you website to go back on premium which I did and I have a...

Maxim

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

No puedo entrar a mi cuenta de Spotify

Me dice que me va a enviar un correo para recuperarla pero no lo hace, y me niega la contraseña cuando me dejo entrar con ella y luego me saco al de pocas horas. (esta es otra cuenta, obviamente)

Visitor

Me dice que me va a enviar un correo para recuperarla pero no lo hace, y me niega la contraseña cuando me dejo entrar con ella y luego me saco al de pocas horas. (esta es otra cuenta, obviamente)

Billy-J

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes