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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170157 Views
  • 695 replies
  • 57 likes
  • Account
  • 170157 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089645 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089645 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51795 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51795 Views
  • 58 replies
  • 8 likes

Solved!! What happened to Spotify.me?

Hmm what happened to Spotify.me? Was this feature / functionality removed as of late?

  • Casual Listener
  • Hmm what happened to Spotify.me? Was this feature / functionality removed as of late? 
  • Dloom13
  • Casual Listener
  • 17484 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
  • 17484 Views
  • 2 replies
  • 1 likes

Superuser Contribution I Accidently removed my profile picture and now i dont see a button to add it back

My Question or Issuei accidently clicked on remove the picture and now i cant add it back.the picture above does not show my cursor because its a screenshot but i aimed it over my empty profile picture and no buttons to "add picture" appeared it just...

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  • Casual Listener
  •   My Question or Issue i accidently clicked on remove the picture and now i cant add it back. the picture above does not show my cursor because its a screenshot but i aimed it over my empty p...
  • Xenia
  • Moderator
  • 307 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 307 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline mode

PlanPremiumCountryUSADeviceiPhoneXOperating System(iOS 13.5.1) My Question or IssueAny time I open my app it is in offline mode. Spotify tells me to turn on 'on-line mode' in my settings, but I see no option to turn online mode on. I cannot connect t...

  • Casual Listener
  • Plan Premium Country USA Device iPhoneX Operating System (iOS 13.5.1)   My Question or Issue Any time I open my app it is in offline mode. Spotify tells me to turn on 'on-line mode' in...
  • Elena
  • Moderator
  • 321 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 321 Views
  • 5 replies
  • 0 likes

Today, my spotify mobile randomly logged me out and I cannot log back in

My spotify premium randomly logged me out while listening on mobile today and I haven't been able to log back in at all. Not on my desktop, phone, anything. I use facebook to log in, I have changed my facebook password and email numerous times and to...

  • Newbie
  • My spotify premium randomly logged me out while listening on mobile today and I haven't been able to log back in at all. Not on my desktop, phone, anything. I use facebook to log in, I have changed m...
  • xedilian0070
  • Casual Listener
  • 65256 Views
  • 4 replies
  • 1 likes
  • 65256 Views
  • 4 replies
  • 1 likes

Superuser Contribution Change the country

Hi, I have just changed my account fromfree to premium one. There are some troubles with the region I have. Firstly, I decided to use a Russian Credit card number, but didn’t know that there are some restrictions such as inaccessibility to the music ...

  • Casual Listener
  • Hi, I have just changed my account from free to premium one. There are some troubles with the region I have. Firstly, I decided to use a Russian Credit card number, but didn’t know that there are s...
  • TyomArtiom
  • Casual Listener
  • 660 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 660 Views
  • 6 replies
  • 0 likes

Solved!! Re: [All Platforms][Subscription] Both have premium account already can we join a single duo account

Hi just to add to this question, will my partner need to cancel their premium? Or will they still be paying their premium fees? Or does Duo automatically do that for them?

  • Newbie
  • Hi just to add to this question, will my partner need to cancel their premium? Or will they still be paying their premium fees? Or does Duo automatically do that for them?
  • Billy-J
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

My posts marked as SPAM

PlanFreeCountryItaly/UK DevicePCOperating SystemWindows 10, My Question or IssueHello.Since two weeks ago, some of my posts are marked as SPAM and so they are not visible. I've already submitted the issue to the moderator, but I got no answer.Every t...

  • Composer
  • Plan Free Country Italy/UK   Device PC Operating System Windows 10,   My Question or Issue Hello. Since two weeks ago, some of my posts are marked as SPAM and so they are not ...
  • ElimGarak72
  • Composer
  • 329 Views
  • 4 replies
  • 1 likes
  • Account
    Other
  • 329 Views
  • 4 replies
  • 1 likes

Superuser Contribution Family members account

PremiumCountryEnglandDeviceandroidOperating Systemandroid My Question or IssueI've just got my daughter her first phone. She already has access to our premium spotify account via her tablet, but now we want to add it to her phone. I can't remember ho...

  • Visitor
  • Premium Country England Device android Operating System android   My Question or Issue I've just got my daughter her first phone. She already has access to our premium spotify account v...
  • Elena
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted my spotify app, re installed it and now it says that I am abroad

PlanPremiumCountryArgentinaDeviceXiaomi Redmi Note 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not log in! It says that I am abroad, which is not true, and I have been in the country for 7 months already! I...

  • Casual Listener
  • Plan Premium Country Argentina Device Xiaomi Redmi Note 8 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not log in! It says that I am ...
  • Elena
  • Moderator
  • 293 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 293 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I can't change my personal account details.

I created my account on Facebook, and I can't seem to be able to edit my email, gender and birth date. I had already edit these settings on my Facebook page, but it just won't change, not even my profile picture on the playlists. Can someone help?

  • Casual Listener
  • I created my account on Facebook, and I can't seem to be able to edit my email, gender and birth date. I had already edit these settings on my Facebook page, but it just won't change, not even my pro...
  • Xenia
  • Moderator
  • 8181 Views
  • 8 replies
  • 2 likes
  • Account
  • 8181 Views
  • 8 replies
  • 2 likes

Superuser Contribution Cant change my country/cant find my university

Hello guys, I just make a new account and I am currently living in Germany. By the end of august, I will go to Hungary to study there. So my personal country is germany, but I´m going to study in Hungary and I would like to get the students spotify a...

  • Visitor
  • Hello guys,  I just make a new account and I am currently living in Germany.  By the end of august, I will go to Hungary to study there.  So my personal country is germany, but I´m g...
  • Elena
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution login problems with account

AccountPremiumCountryUSA My Question or IssueI go to open my spotify app (android if that helps) and I have been logged out of the app entirely. So I go to login and it doesn't let me log in. Once it finally lets me log in, it creates me an entirely ...

  • Visitor
  • Account Premium Country USA   My Question or Issue I go to open my spotify app (android if that helps) and I have been logged out of the app entirely. So I go to login and it doesn't let m...
  • Ivan
  • Spotify Legend
  • 9572 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 9572 Views
  • 1 replies
  • 0 likes

Solved!! can i change my Facebook created account to an email address account?

PlanFreeCountryukDevice Operating System My Question or IssueIs it possible to change your account from being a facebook created account to an email account? I have tried the suggestions to disconnect from facebook account, but the option never comes...

  • Casual Listener
  • Plan Free Country uk Device   Operating System     My Question or Issue Is it possible to change your account from being a facebook created account to an email account? I hav...
  • Emilia_8
  • Spotify Star
  • 342 Views
  • 3 replies
  • 0 likes
  • Account
  • 342 Views
  • 3 replies
  • 0 likes

i cant log in to my account on my phone

PlanFreeCountry : US DeviceSamsung Galaxy S 7Operating SystemAndroid my computer is a Dell and a windows , idk if that's what you need lulsMy Question or Issueokay so i set up the spotify account on my computer and it was all ezy pzy but then i wante...

  • Visitor
  • Plan Free Country : US   Device Samsung Galaxy S 7 Operating System Android  my computer is a Dell and a windows , idk if that's what you need luls My Question or Issue okay so i ...
  • Billy-J
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Account getting hacked, suspicious account?

PlanPremiumCountryUSADeviceComputer and iPhoneOperating SystemWindows 10 I believe My Question or IssueHi so my account got hacked today and at first I just thought it was weird that when I logged on my computer it said I was listening elsewhere thro...

  • Visitor
  • Plan Premium Country USA Device Computer and iPhone Operating System Windows 10 I believe   My Question or Issue Hi so my account got hacked today and at first I just thought it was we...
  • Billy-J
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Getting charged and never signed up for premium

PlanFreeCountryUSAMy Question or IssueI am being charged for premium even though I have only ever had the free account. Never entered any credit card information. Even changed my credit card and I'm still being charged. How is that possible? Is it po...

  • Casual Listener
  •   Plan Free Country USA My Question or Issue I am being charged for premium even though I have only ever had the free account. Never entered any credit card information. Even changed my cr...
  • chow88
  • Casual Listener
  • 351 Views
  • 2 replies
  • 0 likes
  • Account
  • 351 Views
  • 2 replies
  • 0 likes

Can’t get into my account

Well, I have an account that log in via FB, and my FB was hacked, so now I’m paying for premium family plan, and I can’t even use it cause I can’t log in due to no being able to access my Facebook account. So what do I do? I want my Spotify, but I do...

  • Visitor
  • Well, I have an account that log in via FB, and my FB was hacked, so now I’m paying for premium family plan, and I can’t even use it cause I can’t  log in due to no being able to access my Faceb...
  • Billy-J
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change the country in my account

PlanPremiumCountryFrance DeviceMacbook Pro late 2017Operating SystemiOS 10 My Question or IssueI just moved to France from the US and I want to transfer my account here. I went to the update section in my profile, changed the country and updated my c...

  • Casual Listener
  • Plan Premium Country France   Device Macbook Pro late 2017 Operating System iOS 10   My Question or Issue I just moved to France from the US and I want to transfer my account her...
  • Ivan
  • Spotify Legend
  • 254 Views
  • 3 replies
  • 0 likes
  • Account
  • 254 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect/Disconnect

Here is my issue: I have 2 devices - Android phone and a Windows laptop.I listen a playlist on my computer. I pause that playlist.I go outside and I listen different playlist on my phone.When I get home that playlist from my phone automatically gets ...

  • Casual Listener
  • Here is my issue:   I have 2 devices - Android phone and a Windows laptop. I listen a playlist on my computer. I pause that playlist. I go outside and I listen different playlist on my phone...
  • Petya
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
  • 234 Views
  • 1 replies
  • 0 likes

Play on multiple accounts at the same time?

PlanPremiumCountryGuatemalaDeviceNote 10Operating SystemAndroid My Question or IssueI want to know if me and my wife can listen to the same song at the same time using both premium accounts in 2 different devices (using headphones) simultaneously.

  • Casual Listener
  • Plan Premium Country Guatemala Device Note 10 Operating System Android   My Question or Issue I want to know if me and my wife can listen to the same song at the same time using both p...
  • Billy-J
  • Spotify Star
  • 300 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 300 Views
  • 3 replies
  • 0 likes

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