Charged twice on the same date after changing paym...

Michie87 · 2023-12-14

Plan

Premium

Country

US

Device

Samsung Galaxy note20Ultra

My Question or Issue

I recently updated my payment information to Paypal, as I was checking my previous credit card details I see that I am still being charged for paypal on that credit card as well.

Payments are happening on the same date as the payments in Paypal so this is not a duplicate account issue. How can I request a refund for all these double payments?

Maxim · 2023-12-15

Hey @Michie87,

Thanks for reaching out.

It sounds like you've definitely got a second account with Spotify, so I recommend reaching out to Support here. They should be able to locate it and cancel the subscription 🙂

Hope this helps.

MaximSpotify Star

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