Charged twice on the same date after changing payment method

[Michie87]

Plan

Premium

Country

US

Device

Samsung Galaxy note20Ultra

My Question or Issue

I recently updated my payment information to Paypal, as I was checking my previous credit card details I see that I am still being charged for paypal on that credit card as well. 

Payments are happening on the same date as the payments in Paypal so this is not a duplicate account issue. How can I request a refund for all these double payments? 

[Maxim]

Hey @Michie87,

Thanks for reaching out.

It sounds like you've definitely got a second account with Spotify, so I recommend reaching out to Support here. They should be able to locate it and cancel the subscription 🙂

Hope this helps.