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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079891 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079891 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49823 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49823 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146203 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146203 Views
  • 4840 replies
  • 118 likes

New phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have got a New phone an I can not seem to get info my account. Asked for a New password, di...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Billy-J
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! My username and profile picture changed

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello my username changed with my random letters an numbers and my profile pcture changed with unknown picture i cant chan...

  • Casual Listener
  •   Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello my username changed  with m...
  • OneByBoo
  • Community Legend
  • 879 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 879 Views
  • 5 replies
  • 0 likes

Purchased Premium for 1 year on a prepaid mastercard. Now Spotify has cancelled my premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI purchased a 100.00 prepaid card to renew my premium account for a year. I did this approxim...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I purch...
  • Billy-J
  • Spotify Star
  • 524 Views
  • 1 replies
  • 0 likes
  • Account
  • 524 Views
  • 1 replies
  • 0 likes

Old Spotify account

Free/PremiumCountryUSAOperating System Windows My Question or IssueI had a spotify account under *snip* and i had a spotify premium account under it but I have since forgotten the password and I am unable to log in.

  • Casual Listener
  •   Free/Premium Country USA Operating System  Windows    My Question or Issue I had a spotify account under *snip* and i had a spotify premium account under it but I have s...
  • emora12333
  • Casual Listener
  • 1005 Views
  • 3 replies
  • 0 likes
  • Account
  • 1005 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double payment

PlanPremiumCountryIreland Device(iPhone 8, My Question or IssueI have been charged twice on two separate cards for the Last 4 months for the one account after updating to family spotify. I can’t see where one of the cards info is stored. How do i sto...

  • Casual Listener
  • Plan Premium Country Ireland  Device (iPhone 8,      My Question or Issue I have been charged twice on two separate cards for the Last 4 months for the one account after ...
  • Elena
  • Moderator
  • 266 Views
  • 3 replies
  • 0 likes
  • Account
  • 266 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment taken but premium suspended

PlanPremiumCountryItaly DeviceSamsung Galaxy 9Operating System(Android Oreo My Question or IssueThey charge my account for the premium but when i opened the app it was written premium suspended and now i have a free accouny. Attached proof of payment

  • Visitor
  • Plan Premium Country Italy   Device Samsung Galaxy 9 Operating System (Android Oreo   My Question or Issue They charge my account for the premium but when i opened the app i...
  • Ivan
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 117 on new Network | Firewall may be blocking Spotify

I recently moved my computer to my home office (new network). The internet is working fine for other programs, but Spotify 'could not connect to the internet'. I can still log in and use Spotify through the browser, and I can run Spotify via my other...

login.JPG Whitelist.JPG
  • Casual Listener
  • I recently moved my computer to my home office (new network).    The internet is working fine for other programs, but Spotify 'could not connect to the internet'. I can still log in and u...
  • Scarlaette
  • Casual Listener
  • 784 Views
  • 3 replies
  • 0 likes
  • Login
  • 784 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help to not have to choose an account on TCL Roku TV

Plan: PremiumCountry: USDevice: TCL Roku TVOperating System: unsure My Question or IssueEvery time I open spotify on my TV, it asks me to select an account (I only have 1 account on spotify). Is there a way to make it so it doesn't ask me this, and s...

  • Casual Listener
  • Plan: Premium Country: US Device: TCL Roku TV Operating System: unsure   My Question or Issue Every time I open spotify on my TV, it asks me to select an account (I only have 1 accou...
  • Xenia
  • Moderator
  • 737 Views
  • 3 replies
  • 1 likes
  • Account
  • 737 Views
  • 3 replies
  • 1 likes

remove / block a follower

Hello spotify community, I would like you to help me add an option on the platform to be able to delete or block a follower, since they still do not have this option that several that I know would like to be available already, please help me with thi...

  • Visitor
  • Hello spotify community, I would like you to help me add an option on the platform to be able to delete or block a follower, since they still do not have this option that several that I know would li...
  • Bethany_Dawn
  • Community Legend
  • 494 Views
  • 1 replies
  • 3 likes
  • Account
  • 494 Views
  • 1 replies
  • 3 likes

Cant change display name

PlanPremium Student TrialCountryGBDevice(Samsung Galaxy My Question or IssueHi,I've been trying to change my display name for a while now but I'm not even finding the option. I cant even connect to Facebook. Whenever I try it says I'm already connect...

  • Visitor
  • Plan Premium Student Trial Country GB Device (Samsung Galaxy 😎   My Question or Issue Hi, I've been trying to change my display name for a while now but I'm not even finding the opti...
  • DanielTham
  • Composer
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 315 Views
  • 1 replies
  • 0 likes

Can't remove a song from current playlist

Instead of removing the song it simply adds to the end of the playlist, from my desktop (windows)!!

  • Visitor
  • Instead of removing the song it simply adds to the end of the playlist, from my desktop (windows)!!
  • Bethany_Dawn
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • Other
  • 280 Views
  • 1 replies
  • 0 likes

Find history played songs

Is there possible to track a specific song a specifik date if I don't find it in search history?

  • Visitor
  • Is there possible to track a specific song a specifik date if I don't find it in search history?
  • Mozer
  • Composer
  • 413 Views
  • 1 replies
  • 1 likes
  • Mv
    Pop
  • 413 Views
  • 1 replies
  • 1 likes

Spotify with Hulu subscription

Plan Spotify Premium with HuluFree/PremiumCountry US Device Sony Smart TV(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Spotify Premium with Hulu subscription. I...

  • Visitor
  • Plan Spotify Premium with Hulu Free/Premium Country US   Device Sony Smart TV (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,e...
  • Billy-J
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • Login
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing my Spotify Login Email

PlanPremiumCountry - US Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm having trouble disconnecting my Spotify from Facebook. I would like to do so, but I can't...

  • Newbie
  • Plan Premium Country - US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm hav...
  • Xenia
  • Moderator
  • 792 Views
  • 9 replies
  • 0 likes
  • Account
  • 792 Views
  • 9 replies
  • 0 likes

Solved!! Got hacked and cant recover my Account

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHi My premium account (under my old email adress)got hacked.I created this account with my Old facebook account that was created with my old email. I have no...

  • Casual Listener
  •   Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android   My Question or Issue Hi  My premium account (under my old email adress)got hacked. I cr...
  • OneByBoo
  • Community Legend
  • 757 Views
  • 3 replies
  • 0 likes
  • Account
  • 757 Views
  • 3 replies
  • 0 likes

Cancel Premium Account

Plan =PremiumCountry = USAMy Question or IssueI have followed the instructions (attached) and my account does not show "Your Plan" and "Change Plan". I have went to every single tab on the left and all I can see is this Help us improve your account e...

  • Visitor
  • Plan =Premium Country = USA My Question or Issue I have followed the instructions (attached) and my account does not show "Your Plan" and "Change Plan". I have went to every single tab on the left...
  • OneByBoo
  • Community Legend
  • 4595 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 4595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change username in Spotify App or Web

Hi there team,I signed up to Spotify about three years ago using my email address. I'm at that stage where I want to update my display name but I'm having trouble doing so. There is no option within the web browser and when I try to update this on th...

  • Visitor
  • Hi there team, I signed up to Spotify about three years ago using my email address. I'm at that stage where I want to update my display name but I'm having trouble doing so. There is no option wit...
  • Ivan
  • Spotify Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Log in failed

PlanPremiumCountryitalyDevice(iPhone XSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t log on my account because1. I don’t remember my password because I changed so many times lately due to access all over the worl...

  • Visitor
  • Plan Premium Country italy Device (iPhone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t log on my account because 1. I don’t rememb...
  • Ivan
  • Spotify Legend
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
  • 305 Views
  • 2 replies
  • 0 likes

HELP DELETING PREVIOUS ACCOUNTS ON FAMILY PLAN

My Question or IssueHi, on 2018 I was the manager of a family premium account with my sisters, but they were never able to use it due to some adress mix up. So after a few months I cancelled it and just payed for my personal Spotify Premium, but ever...

  • Newbie
  •   My Question or Issue Hi, on 2018 I was the manager of a family premium account with my sisters, but they were never able to use it due to some adress mix up. So after a few months I cancelle...
  • OneByBoo
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
  • 455 Views
  • 1 replies
  • 0 likes

Can not search my NAME to find my profile

Plan: PremiumCountry: USA DeviceiMac (iOS 10, Catalina), and iPhone 6s*All software has been newly installed and is up to date I use Spotify for playlists to teach Yoga. Students can not search for my name "Elizabeth Amann" to find my profile. I know...

  • Casual Listener
  • Plan: Premium Country: USA   Device iMac (iOS 10, Catalina), and iPhone 6s *All software has been newly installed and is up to date   I use Spotify for playlists to teach Yoga. Stude...
  • musicorumgenius
  • Composer
  • 282 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 282 Views
  • 3 replies
  • 0 likes