Unable to log into spotify

[KAshby1]

Plan

Family plan

Country

USA

Device

(iPhone 16 pro max, Mac book pro M3, Dell desktop running windows 11, and IPad Air. 

My Question or Issue

When logging in it gives me an incorrect password message. Then when I try to reset password it says I don’t have an account. Then when I try to create an account it says I already have an account and need to log in. 

[Novy]

Hey there @KAshby1,

Thanks for reaching out. 

It sounds like your account might have been disabled. In this case, you can reach out to us via the private channels here so that our team can check your account and provide further help if possible. 

The Community will be here if anything else comes up.

Cheers!