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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83111 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103921 Views
10 replies
3 likes
Today I was listening to songs and suddenly it stopped playing and started to play another song and on chro
Today I was listening to songs and suddenly it stopped playing and started to play another song and on chro
Spotify Star
331 Views
1 replies
0 likes
PlanFree/PremiumCountryAustraliaDeviceGalaxy A25Operating SystemAndroid My Question or IssueIm going overseas for 3 months. Caan I suspend account for that period only?
Plan Free/Premium Country Australia Device Galaxy A25 Operating System Android My Question or Issue Im going overseas for 3 months. Caan I suspend account for that period only?
Spotify Star
369 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPadOperating SystemiPad 9th generation, iOS 18.6.2 My Question or IssueI checked my audiobook listening hours yesterday (9/6/25) and it said I had 22 hours remaining before it renewed and I received 15 more hours. But when ...
Plan Premium Country US Device iPad Operating System iPad 9th generation, iOS 18.6.2 My Question or Issue I checked my audiobook listening hours yesterday (9/6/25) and it said I had ...
Moderator
348 Views
1 replies
0 likes
My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank account. With the rollout of audiobooks included with pre...
My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank accoun...
Casual Listener
14852 Views
27 replies
15 likes
Hey All-- I am not tech savvy but I have made some dope playlists that I want to get back. My account was set up under my very first hotmail email and I cannot recover it. I have made a new Spotify account but my Premium monthly payment is still bein...
Hey All-- I am not tech savvy but I have made some dope playlists that I want to get back. My account was set up under my very first hotmail email and I cannot recover i...
Spotify Star
239 Views
1 replies
0 likes
Logging in from Canada to a Premium Family account (also based in Canada) Created my daughter an account and invited her to our Premium Family account. But when she tries to accept the invitation it says her username (a Gmail address) isn't linked to...
Logging in from Canada to a Premium Family account (also based in Canada) Created my daughter an account and invited her to our Premium Family account. But when she tries to accept the invit...
Spotify Star
255 Views
1 replies
0 likes
My Issue:Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out loud, don't tell me you can't control it. The freaking ...
My Issue: Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out lo...
Casual Listener
4700 Views
8 replies
16 likes
On another account that was disabled, I tried emailing support and using the account support chats but both failed to help me as I either didn't get a reply or got told my situation couldn't be dealt with. Little less then a month ago, I tried listen...
On another account that was disabled, I tried emailing support and using the account support chats but both failed to help me as I either didn't get a reply or got told my situation couldn't be dealt...
Newbie
1332 Views
4 replies
0 likes
My Question or IssueIch bin der Account Manager in unserem Familienabo. Ich würde diese Rolle gerne einem Familienmitglied übertragen. Wie geht das?
My Question or Issue Ich bin der Account Manager in unserem Familienabo. Ich würde diese Rolle gerne einem Familienmitglied übertragen. Wie geht das?
Community Legend
4183 Views
5 replies
0 likes
Spotify changes its homepage this afternoon and it’s terrible.
Spotify changes its homepage this afternoon and it’s terrible.
Spotify Star
332 Views
1 replies
0 likes
Regardless of how I access the Community portal (Windows, Ipad, Android), I find that the image was not placed by me and has no relation to me. How can that be changed, please.Thanks.
Regardless of how I access the Community portal (Windows, Ipad, Android), I find that the image was not placed by me and has no relation to me. How can that be changed, please. Thanks.
Spotify Star
423 Views
3 replies
0 likes
PlanFamily PremiumCountryCanadaDevice(iPhone SE, Acer Chrome, ) My Question or IssueMy aunt offered my husband and I to join her family premium account, and we have enjoyed years of curating playlists, while she foot the bill. She has since come upon...
Plan Family Premium Country Canada Device (iPhone SE, Acer Chrome, ) My Question or Issue My aunt offered my husband and I to join her family premium account, and we have enjoy...
Spotify Star
777 Views
1 replies
0 likes
Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...
Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
Regular
1935 Views
7 replies
2 likes
Spotify sent this mail to me, what does this mean? I never sent them a requestWe have complied with your deletion request by deleting and/or anonymizing your personal data so that it no longer identifies you.Please refer to our Privacy Policy for mor...
Spotify sent this mail to me, what does this mean? I never sent them a request We have complied with your deletion request by deleting and/or anonymizing your personal data so that it no longer id...
Moderator
724 Views
1 replies
0 likes
PlanPremium FamilyCountryCanadaDevicePixel 7Operating SystemAndroid 14 My Question or IssueMy emailed concert recommendations are recommending shows in Quebec, even though my location settings on my account are (and have always been) set to Ontario. ...
Plan Premium Family Country Canada Device Pixel 7 Operating System Android 14 My Question or Issue My emailed concert recommendations are recommending shows in Quebec, even though my...
Newbie
10599 Views
15 replies
0 likes
i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country
i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country
Newbie
6094 Views
10 replies
1 likes
It says my email address is already connected to an account. I can't chat to Help because it asks for me to sign in to do so, which I can't do. The account was setup as a FREE account in August, and has been used a handful of times since. Setup on iP...
It says my email address is already connected to an account. I can't chat to Help because it asks for me to sign in to do so, which I can't do. The account was setup as a FREE account in ...
Spotify Star
252 Views
1 replies
0 likes
Plan Family Premium plan Country France Device Pixel 8 Operating System Android My Question or Issue Hi everyone,I ( main account) purchased a family plan for me and 4 siblings two months ago, but I'm planning to move to australia for an exchange pro...
Plan Family Premium plan Country France Device Pixel 8 Operating System Android My Question or Issue Hi everyone, I ( main account) purcha...
Moderator
914 Views
2 replies
0 likes
Hello!I live in Greece.I have the Spotify Premium Duo plan running on a Desktop computer with Windows 10 Home.Some years ago I uploaded an album of mine on Spotify.Now I want to change the artist pic. I see that I have to log in as an artist. The onl...
Hello! I live in Greece. I have the Spotify Premium Duo plan running on a Desktop computer with Windows 10 Home. Some years ago I uploaded an album of mine on Spotify. Now I want to change the ar...
Casual Listener
1154 Views
2 replies
0 likes
Hey, Me and my sister share a Premium Duo Abo. She is the main-user.We want to change our roles. I want to become the main-user (to be able to use the included listening time for audio books) and she shall be the co-user.How can we manage that? My id...
Hey, Me and my sister share a Premium Duo Abo. She is the main-user. We want to change our roles. I want to become the main-user (to be able to use the included listening time for audio boo...
Newbie
4190 Views
4 replies
1 likes
