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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481486 Views
  • 979 replies
  • 111 likes
  • Account
  • 481486 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210805 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210805 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120844 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120844 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can't change email address because it's already in use?

PlanPremium DuoCountryUnited StatesDevice(iPhone 14 Pro Max, Windows 10 PC)Operating System(Windows 10,iOS) My Question or IssueWhen I signed up for my account originally, I used my work email address. I want to change it over to my personal email ad...

  • Newbie
  • Plan Premium Duo Country United States Device (iPhone 14 Pro Max, Windows 10 PC) Operating System (Windows 10,iOS)   My Question or Issue When I signed up for my account originally, I ...
  • Chris1878
  • Visitor
  • 218 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 218 Views
  • 2 replies
  • 0 likes

Superuser Contribution Claiming Artist account

I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient developer role". Have anyone else experience the same or...

  • Newbie
  • I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient devel...
  • Taurus_d_bull
  • Visitor
  • 20296 Views
  • 43 replies
  • 12 likes
  • 20296 Views
  • 43 replies
  • 12 likes

Reembolso

Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y me volvió a aparecer el mismo cuadro de diálogo. Lo ...

  • Newbie
  • Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y m...
  • ednacss43
  • Visitor
  • 1961 Views
  • 11 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1961 Views
  • 11 replies
  • 2 likes

Superuser Contribution Не могу зайти в свой аккаунт

Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасывала пароль, приходило письмо на почту. Перейдя по ссы...

  • Visitor
  • Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасыва...
  • Vasil
  • Moderator
  • 6196 Views
  • 7 replies
  • 0 likes
  • 6196 Views
  • 7 replies
  • 0 likes

Superuser Contribution PASSWORD PROBLEM

it always shows incorrect password and logs me off every single time i open spotify, i have to create a new password each time. i dont want to lose my acc so what do i do to save my account? this is highly frustrating and im loosing patience...

  • Visitor
  • it always shows incorrect password and logs me off every single time i open spotify, i have to create a new password each time. i dont want to lose my acc so what do i do to save my account? this is ...
  • MihailY
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ad after every song

I’m getting between one and 3 ads after every song on free account

  • Visitor
  • I’m getting between one and 3 ads after every song on free account
  • Kdawg11
  • Visitor
  • 15409 Views
  • 16 replies
  • 1 likes
  • 15409 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Multiple Artist Profiles

PlanFreeCountryUnited StatesDevice(iPhone 11 Pro Max)Operating System(iOS 16, Windows 10.) My Question or IssueHey there, I have encountered a strange situation on Spotify.A little over a week ago, I released my debut single "TRANQUIL" via DistroKid ...

FamilyGrimes_0-1665344014206.png FamilyGrimes_1-1665344107375.png FamilyGrimes_2-1665344162678.png FamilyGrimes_3-1665344292343.png
  • Casual Listener
  • Plan Free Country United States Device (iPhone 11 Pro Max) Operating System (iOS 16, Windows 10.)   My Question or Issue Hey there, I have encountered a strange situation on Spotify. ...
  • OyQuan
  • Regular
  • 3456 Views
  • 7 replies
  • 1 likes
  • Account
    Other
  • 3456 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Losing Basic Features

It has come to my understanding, upon chatting with your customer service, that Spotify is now pushing most of its user to premium subscriptions. But, removing the basic controls one would expect of a streaming platform is probably a bad way to do it...

  • Casual Listener
  • It has come to my understanding, upon chatting with your customer service, that Spotify is now pushing most of its user to premium subscriptions. But, removing the basic controls one would expect of ...
  • Jaypee35
  • Newbie
  • 4267 Views
  • 11 replies
  • 4 likes
  • 4267 Views
  • 11 replies
  • 4 likes

Old E-mail new account

PlanPremiumCountryNetherlandsDeviceIphone 13Operating System My Question or IssueHi all! I deleted my old account beceause i wanted to use that e-mail on my new account. I waited for 2 weeks (as it said in the Spotify mail) to change my current e-mai...

  • Visitor
  •   Plan Premium Country Netherlands Device Iphone 13 Operating System   My Question or Issue Hi all!  I deleted my old account beceause i wanted to use that e-mail on my new ...
  • Maxim
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
  • 92 Views
  • 1 replies
  • 0 likes

If I have a premium family plan subscribed in the Philippines, can my daughter use it in Canada?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • osornios
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Unknown devices

I keep finding unknown users listening to their devices on my Spotify account. When I go in to the menu to connect up my speaker to listen to my music, there’s often an unknown person listed using a device that I don’t recognise. I’ve already reset m...

  • Newbie
  • I keep finding unknown users listening to their devices on my Spotify account.  When I go in to the menu to connect up my speaker to listen to my music, there’s often an unknown person list...
  • osornios
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por favor ayúdenme. Quiero cancelar una cuenta premium duo que estaba ligada solo a mi número celula

Por favor ayúdenme. Perdí recientemente mi teléfono y no me fue posible recuperar el mismo número celular, al cual estaba ligada mi cuenta premium duo. Necesito cancelar esa cuenta para abrir la nueva pues ya no podré usar esa. Por favor, necesito ay...

  • Visitor
  • Por favor ayúdenme. Perdí recientemente mi teléfono y no me fue posible recuperar el mismo número celular, al cual estaba ligada mi cuenta premium duo. Necesito cancelar esa cuenta para abrir la nuev...
  • AlejaR
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • Premium
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not being visible on Web

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, I logged into this account of mine after years, and was using it on my phone. But, when I logged ...

  • Visitor
  • Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, I logged in...
  • Eni
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in my spotify account because my email doesn't work anymore.

I can't log in my spotify account because my email doesn't work anymore. I know my username but email isn't usable anymore.

  • Visitor
  • I can't log in my spotify account because my email doesn't work anymore. I know my username but email isn't usable anymore.
  • Eni
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore closed account

I closed my account ... I'm on the student plan. I'd like my liked songs back please.

  • Visitor
  • I closed my account ... I'm on the student plan. I'd like my liked songs back please. <Moderator edit>
  • AlejaR
  • Moderator
  • 227 Views
  • 2 replies
  • 1 likes
  • 227 Views
  • 2 replies
  • 1 likes

Superuser Contribution i cant get back into my account

i logged in a differnt device one day then all of my devices have been logged out and when i try to log in again it says "incorrect username or password" but i had my password and email saved and i cant reset it because i lost that email a year ago i...

  • Visitor
  •  i logged in a differnt device one day then all of my devices have been logged out and when i try to log in again it says "incorrect username or password" but i had my password and email saved a...
  • AlejaR
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Publicity on podcasts

I’m receiving spotify publicity when I’m listening podcasts on my premium account. The reproduction of the podcasts stops, starts a publicity gap and then I’m back to the podcast I was listening to. In more than 2 years it never happened before but l...

  • Visitor
  • I’m receiving spotify publicity when I’m listening podcasts on my premium account. The reproduction of the podcasts stops, starts a publicity gap and then I’m back to the podcast I was listening to. ...
  • jseigar
  • Visitor
  • 257 Views
  • 4 replies
  • 1 likes
  • 257 Views
  • 4 replies
  • 1 likes

We're to find my wrapped on Xbox

When I went to go on Xbox to see my top listeners and how many minutes I couldn't find it please help

  • Visitor
  • When I went to go on Xbox to see my top listeners and how many minutes I couldn't find it please help
  • Maxim
  • Spotify Star
  • 650 Views
  • 1 replies
  • 0 likes
  • 650 Views
  • 1 replies
  • 0 likes

How to connect my email to my Spotify account that has never had one before?

PlanPremium (Individual)CountryU.S.A.DeviceSamsung Galaxy S23Operating SystemAndroid My Question or IssueHow do I connect a new email to my spotify account that doesn't have one? I made my spotify account on my phone years ago and I guess there's nev...

  • Visitor
  • Plan Premium (Individual) Country U.S.A. Device Samsung Galaxy S23 Operating System Android   My Question or Issue How do I connect a new email to my spotify account that doesn't have ...
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I reactivate my closed spotify account?

I closed my other spotify account on March 20, 2020. In the process, I did not receive a reactivation email. I would like to reactivate that same account but I don't know how and I didn't get a reactivation email. How can I reactivate my closed spoti...

  • Casual Listener
  •          I closed my other spotify account on March 20, 2020. In the process, I did not receive a reactivation email. I would like to reactivate that same account but I don't...
  • Elena
  • Moderator
  • 28559 Views
  • 7 replies
  • 0 likes
  • Account
  • 28559 Views
  • 7 replies
  • 0 likes