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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2939 Views
  • 0 replies
  • 8 likes
  • Security
  • 2939 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455604 Views
  • 973 replies
  • 109 likes
  • Account
  • 455604 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202023 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202023 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110276 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110276 Views
  • 72 replies
  • 12 likes

Won't accept payment method. Cash app card.

Trying to change payment method to my cash app card and it won't let me.

  • Visitor
  • Trying to change payment method to my cash app card and it won't let me.
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sou premium e continuo com propagandas

Olá! Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução. Consigo ouvir offline, passar músicas e todas as demais funções normalmente.Os outros membros do mesmo pacote (premium family) não têm o mesmo problema. ...

  • Casual Listener
  • Olá!   Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução.  Consigo ouvir offline, passar músicas e todas as demais funções normalmente. Os outro...
  • clarissapimentel
  • Visitor
  • 5015 Views
  • 3 replies
  • 1 likes
  • Premium
  • 5015 Views
  • 3 replies
  • 1 likes

edit display name

similar to question/issue posted above my display/profile name is spelled very wrong and following steps for both mobile and desktop I am not offered an edit button anywhere???

  • Visitor
  • similar to question/issue posted above my display/profile name is spelled very wrong and following steps for both mobile and desktop I am not offered an edit button anywhere???
  • Maxim
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Desisti de encerrar minha conta Premium

Tinha solicitado o encerramento da minha conta,ou seja,solicitei o cancelamento da minha conta,mas pensei melhor e quero continuar com minha conta que está prevista para ser encerrada amanhã 13/09

  • Visitor
  • Tinha solicitado o encerramento da minha conta,ou seja,solicitei o cancelamento da minha conta,mas pensei melhor e quero continuar com minha conta que está prevista para ser encerrada amanhã 13/09
  • Billy-J
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not receiving any promotional emails

In early 2021 I had to change the email on my account as I kept getting hacked, but ever since then I do not get any spotify promotional emails (i.e. codes for spotify presales/ spotify exclusive merch). I do still get emails from spotify but they ar...

  • Visitor
  • In early 2021 I had to change the email on my account as I kept getting hacked, but ever since then I do not get any spotify promotional emails (i.e. codes for spotify presales/ spotify exclusive mer...
  • Jessica_C
  • Newbie
  • 336 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 336 Views
  • 3 replies
  • 0 likes

Military usage in country other than my billing address

PlanFree/PremiumCountry Kuwait Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Vostro and IphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 11 and IOS 17 My Question or IssueI am currently stationed in the Middle Ea...

  • Casual Listener
  • Plan Free/Premium Country Kuwait   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Vostro and Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows ...
  • sduggins
  • Casual Listener
  • 228 Views
  • 5 replies
  • 0 likes
  • Account
  • 228 Views
  • 5 replies
  • 0 likes

Superuser Contribution Video podcasts only playing audio

PlanFree DeviceMacbook Pro 2015Operating SystemBig Sur Version 11.2.3 My Question or IssueWhenever I play a podcast with video (any podcast), the mini video player that pops out only shows the thumbnail while the audio plays. I've tried switching bro...

  • Casual Listener
  • Plan Free   Device Macbook Pro 2015 Operating System Big Sur  Version 11.2.3   My Question or Issue Whenever I play a podcast with video (any podcast), the mini video player ...
  • Dessi
  • Moderator
  • 1814 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 1814 Views
  • 5 replies
  • 0 likes

Unable to add any new log in method.

My default log in way is facebook, I want to add email with password or at least connect with google account. However whatever I try, I keep getting the same "somthing went wrong, please try again" error.

  • Visitor
  • My default log in way is facebook, I want to add email with password or at least connect with google account. However whatever I try, I keep getting the same "somthing went wrong, please try again" e...
  • Billy-J
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!! It logs me out when time passes after playing something on Spotify web

When I play something for more than 2 hours, I am automatically logged out of Spotify Web, and every time I turn my computer off and back on, I have to log in again:PS: I use Microsoft Edge

  • Casual Listener
  • When I play something for more than 2 hours, I am automatically logged out of Spotify Web, and every time I turn my computer off and back on, I have to log in again: PS: I use Microsoft Edge
  • Billy-J
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! cannot set up a new email

I set up my account through Facebook, so I never had a password to change. I've tried resetting it, but I never got the email, even though I've tried multiple times. I use Yahoo for my email, so I think that might be the problem. How can I set a pass...

  • Regular
  • I set up my account through Facebook, so I never had a password to change. I've tried resetting it, but I never got the email, even though I've tried multiple times. I use Yahoo for my email, so I th...
  • schiras
  • Regular
  • 270 Views
  • 5 replies
  • 0 likes
  • 270 Views
  • 5 replies
  • 0 likes

Block someone so they don’t show up in a search

PlanPremiumCountryDenmark DeviceiPhone 11 Operating SystemiOS 10 My Question or IssueI want to not be able to search for a user and see their profile if they are blocked. Nothing should show up. Instead I should be able to find them under “blocked us...

  • Newbie
  • Plan Premium Country Denmark   Device iPhone 11  Operating System iOS 10   My Question or Issue I want to not be able to search for a user and see their profile if they are ...
  • Billy-J
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Security
  • 159 Views
  • 1 replies
  • 0 likes

explicit settings not changing

I changed the explicit content settings in my daughter's account on our family plan but she still can't listen to any songs that are rated explicit.

  • Visitor
  • I changed the explicit content settings in my daughter's account on our family plan but she still can't listen to any songs that are rated explicit.
  • Billy-J
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Can't Log In With Phone Number

PlanPremiumCountryEgyptDeviceWeb Browser on all devicesOperating SystemAndroid and Windows My Question or IssueTrying to log in to my Premium account on browser across multiple devices, Samsung Tab and Phone and Windows Google Chrome browser, using m...

  • Visitor
  • Plan Premium Country Egypt Device Web Browser on all devices Operating System Android and Windows   My Question or Issue Trying to log in to my Premium account on browser across multip...
  • Billy-J
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't add login methods to my account?

I am trying to add a login via email and password, but I keep getting an error message when I get to the password section. I have tried the same via google, but same error message. I removed the facebook login option, but when trying to add it back i...

  • Visitor
  • I am trying to add a login via email and password, but I keep getting an error message when I get to the password section. I have tried the same via google, but same error message. I removed the ...
  • stefan52062412
  • Casual Listener
  • 2075 Views
  • 4 replies
  • 0 likes
  • 2075 Views
  • 4 replies
  • 0 likes

can i request to join in someone’s family plan without waiting 12 months?

I want to change family plan because our family plan before is fucked up, I cannot wait 12 months because I paid for the plan.

  • Visitor
  • I want to change family plan because our family plan before is fucked up, I cannot wait 12 months because I paid for the plan.
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do add my phone number to my existing Spotify account

I have an existing account linked to my Google login. I want to switch to mobile login. How do I add my number to my existing account so that I can login using both methods

  • Newbie
  • I have an existing account linked to my Google login. I want to switch to mobile login. How do I add my number to my existing account so that I can login using both methods
  • Not applicable
  • 3094 Views
  • 4 replies
  • 0 likes
  • 3094 Views
  • 4 replies
  • 0 likes