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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 395825 Views
  • 943 replies
  • 107 likes
  • Account
  • 395825 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170359 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170359 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98805 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98805 Views
  • 68 replies
  • 10 likes

Superuser Contribution Monthly listeners are not updating.

I am getting streams on my song, but the monthly listeners and streams are not updating.The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, to my understanding. support seemed to be very untraine...

  • Visitor
  • I am getting streams on my song, but the monthly listeners and streams are not updating. The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, ...
  • Kiril
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I move liked songs from free Account to new premium account?

I’ve been using a free account but cannot upgrade on the app so I went online and purchased new premium account disconnected from my free songs. How do I merge them or move liked longs to new premium account?

  • Visitor
  • I’ve been using a free account but cannot upgrade on the app so I went online and purchased new premium account disconnected from my free songs. How do I merge them or move liked longs to new premi...
  • Kiril
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account is linked to an old email that I can't access.

I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no idea what my password is either. Tried to chat Spotif...

  • Visitor
  • I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no id...
  • mwvanbraam
  • Visitor
  • 759 Views
  • 2 replies
  • 0 likes
  • 759 Views
  • 2 replies
  • 0 likes

Superuser Contribution cant login or signup with my email ive tried every way of logging in but it

says Oops! Something went wrong, please try again or check out our help areaor when i sign up with the email it just says something along the lines of email in use cant do that ive tried everything i can think of its like my email is ghosting i can l...

  • Visitor
  • says Oops! Something went wrong, please try again or check out our help area or when i sign up with the email it just says something along the lines of email in use cant do that ive tried everyt...
  • Vasil
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change login

Can't change login due "For your protection, we are unable to process your request at the moment. Please try again later." message.Account automaticly reset password each session. So I will lose account if I'll lose email.

  • Visitor
  • Can't change login due "For your protection, we are unable to process your request at the moment. Please try again later." message. Account automaticly reset password each session. So I will lose ac...
  • Elena
  • Moderator
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

My followers, following disappeared suddenly and also I lost my playlists..

When I opened my app the next day, to my surprise I lost all followers and following but left with 9 followings which weren't even visible... Also i lost all my playlists... Soo disappointed

  • Visitor
  • When I opened my app the next day, to my surprise I lost all followers and following but left with 9 followings which weren't even visible... Also i lost all my playlists... Soo disappointed
  • Luan
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artists Dashboard keeps saying "Something went wrong. Reload"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy artist dashboard appears to be broken, whenever I try to load up my dashboard today I keep...

  • Casual Listener
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Vasil
  • Moderator
  • 12520 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 12520 Views
  • 4 replies
  • 0 likes

Deseo recuperar mi cuenta de espotify en. Mi nuevo teléfono el antiguo tele

El antiguo teléfono se me perdió. Y no puedo. Cambiarlo a. Mi nuevo teléfono cy me siguen cobrando y. No. Lo tengo

  • Visitor
  • El antiguo teléfono se me perdió. Y no puedo. Cambiarlo a. Mi nuevo teléfono cy me siguen cobrando y. No. Lo tengo
  • Jose_M
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Solved!! Duo plan manager audiobooks locked. How to unlock them to access my free hours.

PlanDuoCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 11spotify App v8.8.6.472 My Question or IssueI am a new Duo plan manager and the audiobooks are all locked. How to unlock them to access my free hours. I...

  • Regular
  • Plan Duo Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 11 spotify App v8.8.6.472   My Question or Issue I am a new Duo plan manag...
  • Jose_M
  • Spotify Star
  • 7485 Views
  • 14 replies
  • 0 likes
  • Other
    Premium
  • 7485 Views
  • 14 replies
  • 0 likes

audiobook time

i can't seem to find an answer to whether or not the audiobooks that are listed as free count towards your 15 hours of premium listening time. can someone verify this?

  • Newbie
  • i can't seem to find an answer to whether or not the audiobooks that are listed as free count towards your 15 hours of premium listening time. can someone verify this?
  • RachaelRoss
  • Newbie
  • 94 Views
  • 2 replies
  • 0 likes
  • Account
  • 94 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How can i change the location on which Spotify bases the recommended Concerts?

I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...

  • Newbie
  • I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current l...
  • Join1
  • Newbie
  • 12630 Views
  • 10 replies
  • 4 likes
  • Account
    Other
    Subscription
  • 12630 Views
  • 10 replies
  • 4 likes

What type of account should kids use who are older than 12

I want to add my daughter who is 13 years old as a user for Premium Family. Since Spotify Kids is intended for Kids of 12 years and under, what type of account should my daught register for since she is being refused a Standard account because she is...

  • Visitor
  • I want to add my daughter who is 13 years old as a user for Premium Family. Since Spotify Kids is intended for Kids of 12 years and under, what type of account should my daught register for since she...
  • Luan
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Como puedo escuchar música al mismo tiempo que otra persona de mi plan fam?

Tengo el plan familiar, pero cuando quiero escuchar musica al mismo tiempo que la otra persona no es posible, uno de los dos tiene que dejar de escuchar musica para que el otro pueda escuchar

  • Visitor
  • Tengo el plan familiar, pero cuando quiero escuchar musica al mismo tiempo que la otra persona no es posible, uno de los dos tiene que dejar de escuchar musica para que el otro pueda escuchar
  • Luan
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am trying to update my email with username.

I am trying to update my email with username. But unfortunately I changed my email and recreated the account and encountered a problem. and now I can't log in to my account with my email. Please help me with this problem. My email:

  • Casual Listener
  • I am trying to update my email with username. But unfortunately I changed my email and recreated the account and encountered a problem. and now I can't log in to my account with my email. Please help...
  • docaohieu2808
  • Casual Listener
  • 83 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 83 Views
  • 2 replies
  • 0 likes

Superuser Contribution I'm not receiving a password reset mail

I have issues with my other account. I have registered for spotify for podcasters, but can't login anymore, because apparently the password I saved with my browser is wrong. I am however not receiving a password reset mail when i demand one, and I ca...

  • Visitor
  • I have issues with my other account. I have registered for spotify for podcasters, but can't login anymore, because apparently the password I saved with my browser is wrong. I am however not receivin...
  • Vasil
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot update country or payment method, it says I'm not eligible

When I try to update my payment method it asks me to change country. I do this and then it says I am not eligible for premium and my country location remains unchanged.

  • Visitor
  • When I try to update my payment method it asks me to change country. I do this and then it says I am not eligible for premium and my country location remains unchanged.
  • Yordan
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

My account has been blocked

My account is blocked and i dont know why? I can sign jn anymore and i dont get any reason why. I payed for each subscription for about 6 years nowPlanPremiumCountryNlDeviceEach deviceOperating System My Question or Issuecan somebody tell me what to ...

  • Visitor
  • My account is blocked and i dont know why? I can sign jn anymore and i dont get any reason why. I payed for each subscription for about 6 years now Plan Premium Country Nl Device Each device O...
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
  • 75 Views
  • 1 replies
  • 0 likes

Solved!! Die 3 Fragezeichen und der Puppenmacher

Dear all,I have a family subscription and would be interested to listen to the following radio play: Die drei ??? und der Puppenmacher Folge 225. https://open.spotify.com/album/0FuC7q4bJG41g1naKBx4ot?si=nuE0CiEBT1SqK3-9ucS2uw Unfortunately I can only...

  • Casual Listener
  • Dear all, I have a family subscription and would be interested to listen to the following radio play:  Die drei ??? und der Puppenmacher Folge 225.  https://open.spotify.com/album/0FuC7q...
  • User248
  • Visitor
  • 6647 Views
  • 6 replies
  • 0 likes
  • Account
  • 6647 Views
  • 6 replies
  • 0 likes