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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555096 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131324 Views
74 replies
12 likes
Why is there no information on 2 factor authentication... With the data breach that you have had in December 2020 you would think that would be an option to PROTECT your customer base. As a member of the cybersecurity community its as abhorrent that ...
Why is there no information on 2 factor authentication... With the data breach that you have had in December 2020 you would think that would be an option to PROTECT your customer base. As a member of...
Casual Listener
419 Views
2 replies
0 likes
Hi I’ve just subscribe a premium personal account and I still have some adverts as the free account.PlanFree/PremiumCountryFranceDevice(iPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hi I’ve just subscribe a premium personal account and I still have some adverts as the free account. Plan Free/Premium Country France Device (iPhone 7 Operating System (iOS 10, Android O...
Moderator
181 Views
1 replies
0 likes
PlanFreeCountryUSDeviceiPhone 12Operating SystemiOS 15My Question or IssueI tried to change my email on my Spotify account and it told me to try again later. Then I logged out, thinking I could log back in with Apple. But then it turned out my Apple ...
Plan Free Country US Device iPhone 12 Operating System iOS 15 My Question or Issue I tried to change my email on my Spotify account and it told me to try again later. Then I logged out, thin...
Spotify Star
224 Views
1 replies
0 likes
My husband and I are trying to start Spotify duo but it keeps saying my address doesn’t match his even though it’s the same address.
My husband and I are trying to start Spotify duo but it keeps saying my address doesn’t match his even though it’s the same address.
Roadie
361 Views
1 replies
0 likes
No matter what I do or which browser I use, the spotify website redirects me to the same pop-up; "Playback disabled" as seen in the image below.
No matter what I do or which browser I use, the spotify website redirects me to the same pop-up; "Playback disabled" as seen in the image below.
Moderator
1342 Views
3 replies
0 likes
I see someone who is following my account.I would like to remove that person.Once i click on that profile theres only option to follow him as well.
I see someone who is following my account.I would like to remove that person. Once i click on that profile theres only option to follow him as well.
Moderator
10869 Views
3 replies
0 likes
I am unable to update my email address to the one I want to use as I get the above message. Years ago I used this email with Spotify but I have subsequently been through the account deletion process. I am unable to log in with this email or assign to...
I am unable to update my email address to the one I want to use as I get the above message. Years ago I used this email with Spotify but I have subsequently been through the account deletion...
Spotify Star
179 Views
1 replies
0 likes
HELLO! I am producing music and I'm a rapper, I just wanted to create an Artist account, I just downloaded the Artists App then in the login I've entered with my spotify informations, after that , there is a part " Get Access " then I write my name o...
HELLO! I am producing music and I'm a rapper, I just wanted to create an Artist account, I just downloaded the Artists App then in the login I've entered with my spotify informations, after th...
Roadie
11572 Views
4 replies
0 likes
It keeps saying something went wrong try again.. im just trying to change my email to my new personal one.
It keeps saying something went wrong try again.. im just trying to change my email to my new personal one.
Moderator
754 Views
6 replies
1 likes
I have a Premium account and I can't log in anymore since yesterday. The log in screen says there is no account with my email address. I have not received any emails that my account was hacked, closed, whatever, it's just gone. There is no e-mail add...
I have a Premium account and I can't log in anymore since yesterday. The log in screen says there is no account with my email address. I have not received any emails that my account was hacked, close...
Spotify
297 Views
1 replies
0 likes
I uninstalled and reinstalled the app due to a problem, and when I logged into my account, all my playlists were gone. My library was empty. I logged in on my MacBook to check if it was a mobile error, but they didn't appear either. My account appear...
I uninstalled and reinstalled the app due to a problem, and when I logged into my account, all my playlists were gone. My library was empty. I logged in on my MacBook to check if it was a mobile erro...
Spotify Star
187 Views
1 replies
1 likes
Hello,I would like to change my Spotify artist name from "ZEALEST" to "zealest" (basically from all caps to lowercase). I distributed my music via DistroKid, but I no longer have access to the DistroKid dashboard since my subscription expired. This m...
Hello, I would like to change my Spotify artist name from "ZEALEST" to "zealest" (basically from all caps to lowercase). I distributed my music via DistroKid, but I no longer have access to the Di...
Not applicable
850 Views
2 replies
0 likes
PlanPremiumCountrySwissDevicePCOperating SystemWindows 11 My Question or IssueI need to change my country but i cant, i already put my swiss debit card and still in my origin country not my new country
Plan Premium Country Swiss Device PC Operating System Windows 11 My Question or Issue I need to change my country but i cant, i already put my swiss debit card and still in m...
Visitor
773 Views
7 replies
1 likes
我的帳號EMAIL錯誤 請問如何改回?
我的帳號EMAIL錯誤 請問如何改回?
Moderator
348 Views
1 replies
0 likes
I was logged out when I was removed from a family plan and when I logged back in to get a premium account myself, my account was empty. Had the same account name but nothing. When you search my account name, you can still see my old account with my p...
I was logged out when I was removed from a family plan and when I logged back in to get a premium account myself, my account was empty. Had the same account name but nothing. When you search my accou...
Moderator
204 Views
1 replies
0 likes
pls i need my music
pls i need my music
Newbie
512 Views
6 replies
0 likes
PlanPremiumCountryUS My Question or IssueEvery few months or so I get signed out of all devices, then receive an email stating: To protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new pa...
Plan Premium Country US My Question or Issue Every few months or so I get signed out of all devices, then receive an email stating: To protect your Spotify account, we've reset ...
Casual Listener
4940 Views
8 replies
1 likes
My Spotify app keeps switching to my brothers even though I never knew he had one.It randomly switches depending on when I open it, any idea why, new update? My brother has a free account and I have a student premium account so it’s weird as **bleep*...
My Spotify app keeps switching to my brothers even though I never knew he had one. It randomly switches depending on when I open it, any idea why, new update? My brother has a free account ...
Newbie
1200 Views
4 replies
0 likes
I am trying to cancel the recurring charge on my credit card for a Spotify account my son had. He passed away and I have no way to access his account. Doesn't look like Spotify has ANY way to contact them directly.
I am trying to cancel the recurring charge on my credit card for a Spotify account my son had. He passed away and I have no way to access his account. Doesn't look like Spotify has ANY way to contact...
Moderator
898 Views
4 replies
0 likes
So I've been using Spotify for years, account user name blublu69, I had a Premium Account briefly but then mostly back to free again. But............My account has disappeared. My Mac and Phone app no longer logs in and I can't log in online. I've lo...
So I've been using Spotify for years, account user name blublu69, I had a Premium Account briefly but then mostly back to free again. But............My account has disappeared. My Mac and Phone app n...
Newbie
5358 Views
4 replies
0 likes
