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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398678 Views
  • 948 replies
  • 107 likes
  • Account
  • 398678 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171597 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171597 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99122 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99122 Views
  • 68 replies
  • 10 likes

Superuser Contribution Inability to play Spotify on 2 distinct devices at once even with Dou or Family accounts is frustra

i had a Dou account for my and my spouse, and we use it on our phones, cars and smart speaker at home and work. With a Dou account I should be able to play 2 devices simultaneously, regardless of what account is in use (don’t reinvent the wheel here ...

  • Casual Listener
  • i had a Dou account for my and my spouse, and we use it on our phones, cars and smart speaker at home and work.   With a Dou account I should be able to play 2 devices simultaneously, regardle...
  • Maria
  • Moderator
  • 204 Views
  • 3 replies
  • 0 likes
  • Account
  • 204 Views
  • 3 replies
  • 0 likes

Solved!! How to change to Duo plan if already on a 12-month pre-paid Premium Individual account

PlanCurrently on Premium IndividualLooking to change to Duo plan CountryUK My Question or IssueI'm currently on a pre-paid 12-month Premium Individual plan (expiring Jan 2025). I wish to upgrade to a Duo plan, but can only see monthly payment options...

  • Casual Listener
  • Plan Currently on Premium Individual Looking to change to Duo plan   Country UK   My Question or Issue I'm currently on a pre-paid 12-month Premium Individual plan (expiring Ja...
  • Maxim
  • Spotify Star
  • 215 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 215 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution New Release Stream are going down, Why?

Artist Account/USAIssue with new release streams. Hi, I'm having an issue with my streams on my new release. Seems when as soon as I check the stats prior to the day after day seem correct. Then I take second look and the streams go back down to the ...

  • Visitor
  • Artist Account/USA Issue with new release streams.   Hi, I'm having an issue with my streams on my new release. Seems when as soon as I check the stats prior to the day after day seem correct...
  • bellaaron
  • Newbie
  • 13032 Views
  • 5 replies
  • 0 likes
  • Account
  • 13032 Views
  • 5 replies
  • 0 likes

Solved!! can't listen to premium items

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a DUo plan However, I can't see or use some premium storybooks. These are available t...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Billy-J
  • Spotify Star
  • 139 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 139 Views
  • 3 replies
  • 0 likes

Solved!! I can't change my Country

Hello everyone,I have a problem with my account. I can not change the adress to my actuall. I made my Account in Bosnia, where I used to live. I live for more than a year in Germany and it's still not changed. I bought now the Premium duo, and I can ...

  • Casual Listener
  • Hello everyone, I have a problem with my account. I can not change the adress to my actuall. I made my Account in Bosnia, where I used to live. I live for more than a year in Germany and it's still ...
  • Maxim
  • Spotify Star
  • 146 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 146 Views
  • 5 replies
  • 0 likes

Change country - family plan

Hi, I created a Family account when I was living in the UK, my brother and my girlfriend joined the plan as they were living with me. Now we all moved together in Italy, where we still live together. I wanted to change country from the UK to Italy bu...

  • Newbie
  • Hi,   I created a Family account when I was living in the UK, my brother and my girlfriend joined the plan as they were living with me. Now we all moved together in Italy, where we still live ...
  • Maxim
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
  • 87 Views
  • 1 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...
  • LuckyDog69
  • Newbie
  • 21818 Views
  • 14 replies
  • 10 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 21818 Views
  • 14 replies
  • 10 likes

Talk to a spotify team member about renewing my family member account although i am abroad working

PlanFree/PremiumCountryGermany, but recently in the UAEDeviceIphone 13, macbook pro 2022Operating SystemiOS 17.2., OSX 13.4 My Question or IssueI missed a couple of mails from Spotify and was cancelled my Premium Family account. I am since a few week...

  • Visitor
  • Plan Free/Premium Country Germany, but recently in the UAE Device Iphone 13, macbook pro 2022 Operating System iOS 17.2., OSX 13.4   My Question or Issue I missed a couple of mails fro...
  • Maxim
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
  • 102 Views
  • 1 replies
  • 0 likes

My account disappearing

hello my name is Melanie Avanessian and I’m facing an issue with my account and disappearing my username and picture.i need an assistance and I want to know what is specifically going on with my Spotify account. I’m an Artist and I want my account ba...

  • Visitor
  • hello my name is Melanie Avanessian and I’m facing an issue with my account and disappearing my username and picture. i need an assistance and I want to know what is specifically going on with my Sp...
  • Maxim
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
  • 94 Views
  • 1 replies
  • 0 likes

Family Premium

Plan: DuoDevice: Iphone 11proHello, i´m from Panamá, i just cancel my Duo Premium because we are now paying for the familly premium, all my family already are in the plan, they send me the invite, but when i put the same address, it appears me a mess...

  • Newbie
  • Plan: Duo Device: Iphone 11pro Hello, i´m from Panamá, i just cancel my Duo Premium because we are now paying for the familly premium, all my family already are in the plan, they send me the invi...
  • Maxim
  • Spotify Star
  • 78 Views
  • 1 replies
  • 0 likes
  • Premium
  • 78 Views
  • 1 replies
  • 0 likes

Spotify Connect + Yamaha RX-V475 = Bad Account

Hi, as of today my Yamaha RX-V475 AV receiver started displaying "Spotify Bad Account" whenever I set it to Spotify mode and the device itself is not listed in my mobile app. Previously I had no problems with Spotify Connect - AVR worked perfectly, s...

  • Newbie
  • Hi,   as of today my Yamaha RX-V475 AV receiver started displaying "Spotify Bad Account" whenever I set it to Spotify mode and the device itself is not listed in my mobile app. Previously I ...
  • Sūrreālists
  • Regular
  • 6579 Views
  • 7 replies
  • 0 likes
  • Premium
  • 6579 Views
  • 7 replies
  • 0 likes

Superuser Contribution Amazon alexa account not linking

When I try to link my spotify through the Amazon Alexa app it opens my spotify app which then shows a tick saying approved. them my web browser is opened and it takes me to a layla.amazon.con/api link that says "Unable to link skill at this time"Plan...

  • Newbie
  • When I try to link my spotify through the Amazon Alexa app it opens my spotify app which then shows a tick saying approved. them my web browser is opened and it takes me to a layla.amazon.con/api lin...
  • JoeS1
  • Visitor
  • 278 Views
  • 3 replies
  • 0 likes
  • Account
  • 278 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists Being Falsely Reported!!!

I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically r...

  • Regular
  • I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone ...
  • inTheAbyss
  • Newbie
  • 24249 Views
  • 131 replies
  • 68 likes
  • Account
  • 24249 Views
  • 131 replies
  • 68 likes

Solved!!Superuser Contribution Student Discount - myunidays registration not working

Hello there, I'd like to sign up for Premium for Students but the registration for UNiDAYS is not working. I enter my e-mail adress, confirm my password, click on "register" and nothing happens. At all. There is no error message, nothing.When I tried...

  • Casual Listener
  • Hello there,   I'd like to sign up for Premium for Students but the registration for UNiDAYS is not working. I enter my e-mail adress, confirm my password, click on "register" and nothing happ...
  • Susan_GP
  • Moderator
  • 15316 Views
  • 11 replies
  • 0 likes
  • Account
    Premium
  • 15316 Views
  • 11 replies
  • 0 likes

Brand Account & Social Media Posting

Hello, I'm working for a company that would like to create playlists on Spotify and share them with our users. This includes manually created playlists and also playlists of the influencers that cooperate with us. In your terms and conditions you sta...

  • Newbie
  • Hello,   I'm working for a company that would like to create playlists on Spotify and share them with our users. This includes manually created playlists and also playlists of the influencers ...
  • Maxim
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses after 30 secs

On my PC and my phone the program will only play for about 30 seconds, YES I HAVE SIGNED OUT OF EVERYTHING, I have changed password, I've cleared cache, I've uninstalled and reinstalled 3 times, I have restared both phone and PC. NOTHING Has worked I...

  • Casual Listener
  • On my PC and my phone the program will only play for about 30 seconds, YES I HAVE SIGNED OUT OF EVERYTHING, I have changed password, I've cleared cache, I've uninstalled and reinstalled 3 times, I ha...
  • Elena
  • Moderator
  • 238 Views
  • 4 replies
  • 0 likes
  • 238 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Canceled my subscription and I don't know why

So, I got an email from spotify saying that my account has been canceled but I didn't cancel my subscription and I don't know what happened. Does anyone know what happened?

  • Regular
  • So, I got an email from spotify saying that my account has been canceled but I didn't cancel my subscription and I don't know what happened. Does anyone know what happened? 
  • Lizzie_williams33
  • Newbie
  • 409 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 409 Views
  • 4 replies
  • 0 likes

Spotify does not recognize my account

My account is [redacted]@gmail.com Spotify does not recognize it and I cannot sign in.

  • Visitor
  • My account is [redacted]@gmail.com Spotify does not recognize it and I cannot sign in.
  • Maxim
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes