2 factor authentication

[Adam022695]

Why is there no information on 2 factor authentication... With the data breach that you have had in December 2020 you would think that would be an option to PROTECT your customer base. As a member of the cybersecurity community its as abhorrent that you do not offer 2 factor authentication either via text message, email OR authentication app. When will this be fixed. I am thinking of canceling my membership to protect my Credit card information SINCE you refuse.

[Billy-J]

Hey @Adam022695, thanks for reaching out to the Community! 

I am sorry to hear about your experience with using Spotify. There is also a great guide here for some more measures on protecting your account and Spotify makes sure that all user records and platforms are completely secure around the clock.

Regarding 2 factor authentication, there is a live idea about this here and it is currently Under Consideration. I’d recommend adding your vote and comments there to show your support. I am completely with you, and hope that this is a feature that becomes available soon. 

Hope this clears things up! 

[grenw]

Agree on this point - ridiculous that Spotify treats account security with such disdain. The live idea you say is 'under consideration' is now over 10 years old. How much consideration does it need?