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Updating credit card

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Updating credit card

I need to update my credit card information to continue my premium subscription... I am no longer a student so no longer qualify for the student discount but it won't let me update my credit card information unless I say which school I go to.  

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Hey @jgn27,

 

You should be able to fix that by cancelling your current subscription and then re-subscribing to Premium here.


Let me know how it goes. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hey @jgn27,

 

You should be able to fix that by cancelling your current subscription and then re-subscribing to Premium here.


Let me know how it goes. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I had this issue too. It's quite a frustrating bug that when a user with a premium account updates their credit card, it brings them to the Spotify Student page instead of the premium page that they're signed up for. And then they have to dig through a community forum to find a work-around. (Note, it's probably limited to users that used to be students, which could apply to a lot of people)

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