Updating password with no e-mail


I was having issues with logging in because I linked my account with FB and I deactivated it. So I re-activated it and it logged me in just fine. I tried to log in to make some changes and it wouldn't accept my password even though I just used it. I went to reset my password and it sent it to some bogus e-mail address that I've never had. So I have no way to change my password or log in. I have a premium account

1 Reply


Hey @hzajac14, welcome to the community!


Let's make sure you're logging into the right account following these steps. If you're sure you have the right account, but the email address is something you've never used, someone else could've had access to your account.


In this case, it's best to head over to this support article for all the steps to follow, and get back your account.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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