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Upgrade Problem

Upgrade Problem

Hi,

I have upgraded my account to unlimited. But spotify still says, that I have used the time limit for this month. I have already received a copy of the receipt.

 

thanks for your help

Nadine

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6 Replies

Hi
I have the same problem, but with spotify premium...

Same for me, with premium...

I just upgraded to premium but when I go to access my playlists it says i need to be a premium user. I already reinstalled and rebooted my phone. Nothing works super annoyed!

I've upgraded to Unlimited and although I can play songs now I am still getting all the ads inbetween. I have logged in and out repeatedly, deleted temporary internet files etc but made no difference. Is there anyway to contact the people at Spotify for help?

Hi guys, just to let you know we're looking into this. Make sure you try logging out/in (try again now if you've already tried it).

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Yay it works!! Thank you so much

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