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To accounts in one

Hello! I want to buy spotify premium, but my account is linked to my girl friends account. She have already made a new one, but Im stuck with those other accounts. Can you help me please? You got my permission to delete my and my gf account if nesces...

Casual Listener

Hello! I want to buy spotify premium, but my account is linked to my girl friends account. She have already made a new one, but Im stuck with those other accounts. Can you help me please? You got m...

meahtenoha

Spotify

367 Views

3 replies

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Problems with the 10 hour limit

Hi there. Why is it impossible to me to listen to music when it's september 1st ?? Spotify says that I've already spent my 10 hour limit this month (september) which isn't true. Well, it can't be true because I haven't used Spotify for a whole week a...

Regular

Hi there.   Why is it impossible to me to listen to music when it's september 1st ?? Spotify says that I've already spent my 10 hour limit this month (september) which isn't true. Well, it ...

Joe

Community Legend

1063 Views

10 replies

0 likes

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Set a password for your devices

Hi! I've read a abit in this forum and it seems like there are some problems with this function? I've tried to set my device password but I don't get an email with my credentials. Would it be possible that my mail is sent manually? Thanks, Fabian

Casual Listener

Hi!   I've read a abit in this forum and it seems like there are some problems with this function? I've tried to set my device password but I don't get an email with my credentials. Woul...

111237400778

Casual Listener

3003 Views

11 replies

1 likes

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Question: Can I combine 2 accounts?

I originally signed up with Spotify with a username and password, in this account I have quite a few playlists. However, one day I signed into Spotify on another computer through my Facebook account, and now I have a few playlists on that account as ...

Newbie

I originally signed up with Spotify with a username and password, in this account I have quite a few playlists.  However, one day I signed into Spotify on another computer through my Facebook ac...

AdamG1969

Visitor

3233 Views

6 replies

8 likes

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Solved!! Help! Trojan in Spotify Installer.exe downloaded from Spotify website!!

I payed to have an unlimited account and downloaded the Spotify Installer.exe from the Spotify website to update the program (it seemed to indicate it), and what do I get? A virus!! What the hell is this?? Theoretically my antivirus blocked after det...

Regular

I payed to have an unlimited account and downloaded the Spotify Installer.exe from the Spotify website to update the program (it seemed to indicate it), and what do I get? A virus!! What the hell is ...

user-removed

Not applicable

9602 Views

5 replies

0 likes

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Visa Declined

When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details." I am in the US. It is a VISA. I called my bank and I have no holds, and am cleared for e-commerce or foreign purchases. They lady at my ...

Newbie

When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details."   I am in the US. It is a VISA. I called my bank and I have no holds, an...

tati_arg

Newbie

6673 Views

14 replies

6 likes

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Apps not working in Canada? (I have a UK Premium account)

Hi, I have a UK Spotify Premium account but now live in Canada. No problems accessing all my playlists and music but unable to access some of my favourite apps, We are Hunted, Pitchfork and Matador for example. Are these not available in Canada? I th...

Casual Listener

Hi,   I have a UK Spotify Premium account but now live in Canada. No problems accessing all my playlists and music but unable to access some of my favourite apps, We are Hunted, Pitchfork an...

ssrg

Casual Listener

458 Views

3 replies

0 likes

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Sign Up Rejects Postcode

I have recommended Spotify to some friends but every time they try and open an account their postcode is stated as invalid. Any ideas why?

Casual Listener

I have recommended Spotify to some friends but every time they try and open an account their postcode is stated as invalid. Any ideas why?

Sabrerattler

Casual Listener

708 Views

2 replies

3 likes

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ECard Does not Print

I purchased an ECard as a gift. When I go to print (rather than email) it, the following message is all that prints: "EcardException - No template with name found in repository" I need to give her the gift today. Anyone know how to print the card? Th...

Newbie

I purchased an ECard as a gift. When I go to print (rather than email) it, the following message is all that prints:    "EcardException - No template with name found in repository" &n...

David

Spotify Legend

320 Views

1 replies

0 likes

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How do I add my Artist Bio and more...

Hi, I've been trying to find answers to the following questions, but so far I haven't been able to find anything. Can you please help? It'll be greatly appreciated! 1. I am an artist and I have my music on Spotify, however, I'd like to add my bio and...

Casual Listener

Hi,   I've been trying to find answers to the following questions, but so far I haven't been able to find anything. Can you please help? It'll be greatly appreciated!    1. I a...

Humblebish

Newbie

5514 Views

4 replies

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Solved!! Facebook app

Hi, How can I deactivate my Spotify account being linked to my Facebook account? I don't want to share what I listen to and having to activate the private option every time I use spotify is quite annoying. Any solutions? Thanks.

Newbie

Hi,   How can I deactivate my Spotify account being linked to my Facebook account? I don't want to share what I listen to and having to activate the private option every time I use spotify i...

Stupify

Community Legend

642 Views

2 replies

0 likes

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Unable to sign in from iPad app

Hi, I am new to spotify. I downloaded iPad app and when I went to try and log on it says it cannot merge with Facebook account. I am confused as if I try and log onspotify.com it has no problem using the Facebook account details. What am I doing wron...

Visitor

Hi, I am new to spotify. I downloaded iPad app and when I went to try and log on it says it cannot merge with Facebook account. I am confused as if I try and log onspotify.com it has no problem usi...

user-removed

Not applicable

508 Views

2 replies

0 likes

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support

Listen, i am a new user and my son turned me onto this product and i was excited to use it. So i signed up for premium plan and wanted to use the free 30 days on my laptop and my cell. Well now i can't use it on my cell and they are saying i have to ...

Newbie

Listen, i am a new user and my son turned me onto this product and i was excited to use it.  So i signed up for premium plan and wanted to use the free 30 days on my laptop and my cell.  We...

Goodman

Spotify Legend

364 Views

2 replies

0 likes

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Payment Rejected (.. Seriously? Again?)

It refuses to let me re-fill my Unlimited account. I have money on my credit card and I have wrote all the right detals. What's wrong this time?

Regular

It refuses to let me re-fill my Unlimited account. I have money on my credit card and I have wrote all the right detals. What's wrong this time?

Jompi_89

Regular

1056 Views

8 replies

0 likes

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I bought spotify Premium on one account - got it on another one.. Help

So I just bought Spotify premium, and I was logged on one of my other accounts on the website and instead of buying it for my main account, it was purchased on the other one. -Don't really know what to do, since I can't cancel it I have all the infor...

Casual Listener

So I just bought Spotify premium, and I was logged on one of my other accounts on the website and instead of buying it for my main account, it was purchased on the other one.  -Don't really k...

Richard

Community Legend

488 Views

1 replies

0 likes

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Facebook linked to someone else's Spotify

I want to sign up fpr Spotify premium. My sister had/has a spotify free account and from using my pc, that account is linked to my facebook., meaning when I try to create an account, spotify thinks I have one already. I have sent numerous message but...

Regular

I want to sign up fpr Spotify premium.   My sister had/has a spotify free account and from using my pc, that account is linked to my facebook., meaning when I try to create an account, spoti...

user-removed

Not applicable

353 Views

1 replies

0 likes

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Listen to Spotify oversea?

Hi, I am a Premium member, can I still listen to Spotify oversea through Wifi on my phone? I'll be travel for a few weeks. Thank you!

Newbie

Hi,   I am a Premium member, can I still listen to Spotify oversea through Wifi on my phone?  I'll be travel for a few weeks.  Thank you!

Richard

Community Legend

730 Views

1 replies

0 likes

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Please Help! Can't log in due to country settings.

Ive been using Spotify around late 2011 and when I logged out and tried to log in now in 2012 it says that "Your country does not match..." out of nowhere! The only problem is I haven't moved anywhere into different countries. I live in Guam, USA and...

Newbie

Ive been using Spotify around late 2011 and when I logged out and tried to log in now in 2012 it says that "Your country does not match..." out of nowhere!   The only problem is I haven't mo...

473 Views

0 replies

0 likes

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DELETE

Please help me delete my account. I've tried everything.I even contacted the support team, and got an automated response telling me that my question would surely be answered on the FAQ's or on community support pages. "We're sure that these solutions...

Visitor

Please help me delete my account. I've tried everything. I even contacted the support team, and got an automated response telling me that my question would surely be answered on the FAQ's or on comm...

Richard

Community Legend

320 Views

2 replies

0 likes

  • 320 Views
  • 2 replies
  • 0 likes