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please fix it is saying i am on trial but i am a premium account.

The Spotify iPhone app is saying i am on trial but i have Spotify Premium and I pay $10 a month. help!

I cancelled my account but still was charged...?

Some time last month, I don't think I have an exact date sorry, I cancelled my account for the simple reason that I had no money in my bank account and knew I wouldn't be abe to pay the fees. My circumstances have slightly improved and now 9.99 is go...

Even though I cancelled my subscription you have still charged me

I have woken up this morning to find that you have charged my account with £9.99 for a subscription that I cancelled on the 11/09/2013. I cancelled it within the 30 days. And for you to just take the money without even a email or a receipt is disgust...

How do I log out all users? Someone keeps using my account

Unidays Linked to wrong Spotify

I recently tried to sign up for the Spotify discount but was somehow logged into a very old Spotify account that I haven't used in years. This has caused Unidays to link up with that Spotify account meaning I can't link up the one I actually use. Hel...

Spotify deleted my starred tracks

Spotify has been getting into the habit of crashing while I am adding a new song to a playlist, and this recent time it crashed, when I rebooted it all of my starred tracks were erased.

code 1 month premium

I have 12 codes premium 1 monthCan I put them all together or should I use them when expire 1 month? thank you

login Premium errors

I hope there is someone who can help me with this: I can't login to Spotify Premium on my phone for over three weeks now, for some reason I keep getting errors when I try to login (via Facebook) - really annoying because I miss my music - who can hel...

Tracks went grey

Hello, This morning I starred Aviciis albun True. I listended to 5-6 songs when suddenly the whole playlist went grey and it says "This track is not currently available in sweden. If you have a computer you can import it." and now I can't listen to a...

credir card charged

i want my credit card to stop being charged and i want i refund please..i never signed up for your service.contact me asap please an i do mean asap...

Lost my playlists

At least 3 playlists and starred list is empty? Can u help me?  

Spotify keeps charging me too for a monthly subscription!

Hi! I got the automatic reply from the contact form, which by the way is very vague, I am not sure if a human being will ever look at my case ore not. But I think not as it says that you are "sure" that I can get help through other channels. It's the...

Spotify in China

Dear Spotify I have quit an anoying problem. I used to have a premium account but I stopped it because I didn't know if I would be using it that frequently anymore. Anyway, I am studying in China for a couple of months and I want to get the premium a...

CAN'T CANCEL PREMIUM

Why will you not allow me to cancel my premium subscription I've been trying to cancel this ascription for about six months

No access

(Sorry about my english, i'm not that good in the language.., hope you'll understand me anyway..) I can't access to My Spotify Premium-account.. I have contacted My operator and they asked me to "reload" the spotify app and I did but still have no ac...

Got charged £59.94 without being asked for student codes

So yes, I just got charged 59 pounds and am not a happy person at all. I was looking to see how much it would cost me to subscribe 6 months with a student code from NUS or UNI days. I selected 6 months and they asked me to log in through Facebook. I ...

Can you change your account from one facebook account to another?

I've been looking through the threads and the preferences > social media option isn't there. I'm a mac user. I have over 500 playlists in my spotify so I don't want to loose them. I'd rather just disconnect if from facebook all together beause I deac...

Log in- error 408

Ive recently moved to spain from ireland but want to use spotify but i get error 408 when trying to log in on iphone. i want to start a subscrition but im afraid it wont work or if it does it wont be the same spotify as home. Can anyone clear this up...