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I've upgraded to Premium but Spotify still asks me to upgrade

Hi there, I've upgraded to premium so I can link to my sonos. but when I login to spotify it still asks me if I want to upgrade. what should I do? Matt

Newbie

Hi there, I've upgraded to premium so I can link to my sonos. but when I login to spotify it still asks me if I want to upgrade. what should I do? Matt

Peter__

Community Legend

727 Views

1 replies

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Solved!! Deleted a Playlist?

Hello A Spotify premium user (Jenelectro) deleted my playlist - offline by accident. could you restore please? x

Newbie

Hello    A Spotify premium user (Jenelectro)   deleted my playlist - offline by accident.   could you restore please?    x

Peter__

Community Legend

965 Views

9 replies

0 likes

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Forgot my Username and the mail signed to it. Spotify support wont answer, help me please!

Hey there people. I got somewhat of an embaresing problem here. My iPhone recently broke down and it was ofcourse from that device i used spotify. The problem i got now is that i don't remember the Username for my account. That would be an easy fix i...

Newbie

Hey there people. I got somewhat of an embaresing problem here. My iPhone recently broke down and it was ofcourse from that device i used spotify. The problem i got now is that i don't remember the U...

Adam

Roadie

335 Views

1 replies

0 likes

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Spotify thinks Im in the wrong country

Hi! I was recently in the USA and then changes my country. Now, I am back in Norway, and I have changed the country back in my account, but I still cant login. Then I upgraded from spotify free to premium hopin that wouls solve my problem. Still I am...

Visitor

Hi!   I was recently in the USA and then changes my country. Now, I am back in Norway, and I have changed the country back in my account, but I still cant login. Then I upgraded from spotify...

Adam

Roadie

378 Views

1 replies

1 likes

  • 378 Views
  • 1 replies
  • 1 likes

How can I use several devices with one Spotify account?

Hi. I have connected several devices to my Spotify account. My Spotify installation on my laptop computer at home, my SONOS box at home, my cell phone and my work computer. And in some cases, my girlfriend is at home and want to use Spotify on SONOS ...

Casual Listener

Hi.   I have connected several devices to my Spotify account.  My Spotify installation on my laptop computer at home, my SONOS box at home, my cell phone and my work computer.  And...

Adam

Roadie

1875 Views

1 replies

0 likes

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Spotify Premium & unlinking Facebook account

I have Spotify Premium but I can't use it if I deactivate my Facebook account. I don't want my Facebook anymore, is there any way you can unsync the accounts?!

Casual Listener

I have Spotify Premium but I can't use it if I deactivate my Facebook account. I don't want my Facebook anymore, is there any way you can unsync the accounts?!

Adam

Roadie

2621 Views

1 replies

2 likes

Account
Login
Premium
Subscription
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  • 1 replies
  • 2 likes

Signed up with wrong email. Problem with canceling service.

Hi, when I first signed up for spotify I ended up using an email that doesn't exist on accident(same name different email service). I have been on Premium trail which ends tomorrow. Now that I want to cancel the service it's asking for the account pa...

Newbie

Hi, when I first signed up for spotify I ended up using an email that doesn't exist on accident(same name different email service). I have been on Premium trail which ends tomorrow. Now that I want t...

Adam

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

I'm an artist - how do I display Songkick concerts and bio on my artist page on Spotify?

Hi, I'm an artist and I'd like to feed my info about my concert dates from Songkick to my Spotify artist page. How do I do this? Also, when are you going to enable us, artists, enter our bio directly to Spotify? Why is it so complicated on Spotify (y...

Casual Listener

Hi,   I'm an artist and I'd like to feed my info about my concert dates from Songkick to my Spotify artist page. How do I do this?   Also, when are you going to enable us, artists, ...

Richard

Community Legend

1363 Views

1 replies

0 likes

Other
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Solved!! Premium account issues

Hey, so I just updated the spotify app on my iphone. I reset the password, because I couldn't remember any of the settings. I got in. I thought I logged in through facebook and all of my playlists are the same. However, it now randomly says on both m...

Casual Listener

Hey, so I just updated the spotify app on my iphone. I reset the password, because I couldn't remember any of the settings. I got in. I thought I logged in through facebook and all of my playlists ar...

gshum

Casual Listener

644 Views

2 replies

0 likes

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Subscription expired, when renewed offline tracks needed resync

I noticed today that my subscription had expired, after renewing it I realized there was no option to select a yearly subscription again. I'd like to switch to a yearly premium subscription so I dont have to worry about it on a monthly basis. Is this...

Music Fan

I noticed today that my subscription had expired, after renewing it I realized there was no option to select a yearly subscription again. I'd like to switch to a yearly premium subscription so I dont...

TomTheBomb

Music Fan

1869 Views

10 replies

0 likes

Premium
Subscription
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  • 10 replies
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Solved!! How can i reach back my spotify account only with Paypal infos?

Hi all! All the subject is on the title. I recently re-formated my computer, and yet i don't remembre what's my spotify ID. yeah, it's because i had 3/4 acounts. But my main acount isn't my Facebook account, so, my question is, can i recover my ID on...

Regular

Hi all!    All the subject is on the title. I recently re-formated my computer, and yet i don't remembre what's my spotify ID. yeah, it's because i had 3/4 acounts. But my main acount i...

meahtenoha

Spotify

1501 Views

10 replies

0 likes

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Charged for Premium, registered as Free

Hi Guys, So I decided to upgrade to preimum again after having gone about a month without it. During that month my card expired so the first thing I did when I went to upgrade today was to remove the expired card. I did and then went to add my new on...

Newbie

Hi Guys,    So I decided to upgrade to preimum again after having gone about a month without it. During that month my card expired so the first thing I did when I went to upgrade today ...

Peter__

Community Legend

343 Views

1 replies

0 likes

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  • 0 likes

Cambio de nombre de perfil

Hola, tengo un problema ya que en mi nombre de perfil para accecer a spoty es: jôse El problema es que no puedo poner este nombre cuando intento accecer a spoty por el tlf ya que por defecto con el teclado del tlf queda escrito como : j^ose y no me l...

Newbie

Hola, tengo un problema ya que en mi nombre de perfil para accecer a spoty es: jôse El problema es que no puedo poner este nombre cuando intento accecer a spoty por el tlf ya que por defecto con el...

jaferler57

Casual Listener

1834 Views

1 replies

0 likes

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  • 1 replies
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Deleted Spotify playlist!

Help! My husband deleted my playlist! Is there anyway I can recover it?

Casual Listener

Help! My husband deleted my playlist! Is there anyway I can recover it?

Peter__

Community Legend

394 Views

2 replies

0 likes

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My friend is logged in to my premium spotify account

Hello I logged into Spotify a while ago on my friends PC and now it pauses every time she uses it. I use Facebook to log into spotify so I can't reset the password. Please help?? Thanks

Visitor

Hello   I logged into Spotify a while ago on my friends PC and now it pauses every time she uses it.   I use Facebook to log into spotify so I can't reset the password.   P...

Peter__

Community Legend

366 Views

1 replies

0 likes

Account
Other
Premium
Subscription
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Stolen Computer Issues...

Hi Spotify,My laptop computer with my Spotify account on it was stolen or lost. I had tens of playlists and thousands of songs on my account on that computer. I'm wondering if I can pull up those playlists through accessing my account on my new compu...

Visitor

Hi Spotify, My laptop computer with my Spotify account on it was stolen or lost. I had tens of playlists and thousands of songs on my account on that computer. I'm wondering if I can pull up those...

Peter__

Community Legend

1467 Views

16 replies

1 likes

  • 1467 Views
  • 16 replies
  • 1 likes

Too many e-mails

Hi Ever since I posted in this forum http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post-here/m-p/527948#M68065 I've been receiving an e-mail whenever anyone else posts in the same forum. That's a lot ...

Casual Listener

Hi    Ever since I posted in this forum http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post-here/m-p/527948#M68065 I've been receiv...

Joe

Community Legend

323 Views

1 replies

0 likes

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Solved!! Subscription payment and canceling?

Just a simple question. I have a subscription via a vodafone promotion. After said subscription finishes (one month I believe), will I be charged, or will the subscription just end? I tried to cancel the subscription a few minutes ago, on chrome and ...

Casual Listener

Just a simple question.   I have a subscription via a vodafone promotion. After said subscription finishes (one month I believe), will I be charged, or will the subscription just end? &nbs...

Daggar

Casual Listener

1265 Views

4 replies

0 likes

Premium
Subscription
  • 1265 Views
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Solved!! NUS Annual Premium Subscription

I just got charged with an annual subscription from recently just having montly. Whats up with that? Is spotify switching automatically when you have been subscribing for a year or? I haven't been logged in to my account (website) for ages, and all o...

Casual Listener

I just got charged with an annual subscription from recently just having montly.   Whats up with that? Is spotify switching automatically when you have been subscribing for a year or? &nbs...

haikopaiko

Casual Listener

705 Views

2 replies

0 likes

Account
Premium
Subscription
  • 705 Views
  • 2 replies
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Lost Playlists, can't login

I had a personal account, then created an account for my alumni club that seems to have gotten linked to my facebook (even though I signed it up with our email address, not through FB) and bumped my personal account. I did the disconnect tactic on th...

Newbie

I had a personal account, then created an account for my alumni club that seems to have gotten linked to my facebook (even though I signed it up with our email address, not through FB) and bumped my ...

Adam

Roadie

644 Views

4 replies

0 likes

  • 644 Views
  • 4 replies
  • 0 likes