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Charged twice this minth

Hey can you guys contact me i have been charged twice this month and the month between that 2

Casual Listener

Hey can you guys contact me i have been charged twice this month and the month between that 2

Peter__

Community Legend

1319 Views

13 replies

0 likes

Premium
  • 1319 Views
  • 13 replies
  • 0 likes

Cobro erroneo

Hola, buenas noches. Esta mañana, debido a un error, cancelé mi subscripción a Spotify Premium. Hace unos minutos, al percatarme de ello, he vuelto a sucribirme, pero me han cobrado de nuevo, a pesar de que seguía dentro del periodo premium (el cobro...

Newbie

Hola, buenas noches. Esta mañana, debido a un error, cancelé mi subscripción a Spotify Premium. Hace unos minutos, al percatarme de ello, he vuelto a sucribirme, pero me han cobrado de nuevo, a pesar...

Peter__

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Log in error...

I haven't been able to log in to my account because I have forgotten my password and when I ask for an email to renew my password no email comes... Help?

Casual Listener

I haven't been able to log in to my account because I have forgotten my password and when I ask for an email to renew my password no email comes... Help?

Peter__

Community Legend

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

access deniied even during"FREE TRIAL PERIOD"!!!

Logged on for free trial of 30 daysbut before I use the free trial I had to put my credit card number in and it would be charged at the end of theFREE use..it let me log inx2 like I said it wouldnt let me on , it would say invalid usdr name..invalid ...

Newbie

Logged on for free trial of 30 daysbut before I use the free trial I had to put my credit card number in and it would be charged at the end of theFREE use..it let me log inx2     l...

Peter__

Community Legend

538 Views

3 replies

0 likes

Subscription
  • 538 Views
  • 3 replies
  • 0 likes

He perdido las listas de reproduccion

Por favor, podrian recuperarse mis listas de reproduccion?Usuario: marisapazzz

Casual Listener

Por favor, podrian recuperarse mis listas de reproduccion? Usuario: marisapazzz

Peter__

Community Legend

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Klarna Problems

Hello, so my problem is i find nothing about klarna. I can see that I have to pay the first month with 9,99 - but where ? Where I will become something from Klarna ?I checked my E-Mails, there were nothing. So, can somebody help me ?Greets

Visitor

Hello,   so my problem is i find nothing about klarna. I can see that I have to pay the first month with 9,99 - but where ?   Where I will become something from Klarna ? I check...

Peter__

Community Legend

886 Views

3 replies

0 likes

  • 886 Views
  • 3 replies
  • 0 likes

Solved!! Premium and Spotify is currently not available in your country.

Hi,I'm a premium user (Italy subscription). Now I'm outside my country and I can't obtain on my laptop nor the web streamin nor the Windows download. In any case the website redirect me automatically to the page Spotify is currently not available in ...

Casual Listener

Hi, I'm a premium user (Italy subscription). Now I'm outside my country and I can't obtain on my laptop nor the web streamin nor the Windows download. In any case the website redirect me automatical...

Peter__

Community Legend

2705 Views

8 replies

0 likes

Account
Premium
Subscription
  • 2705 Views
  • 8 replies
  • 0 likes

I'm being charged every month

So, as the title says I'm being charged every month, and I don't even have premium, what do I do?

Newbie

So, as the title says I'm being charged every month, and I don't even have premium, what do I do?

Peter__

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Cant login the the desktop version

I have downloaded the desktop version and it wont allow me to login. The BOLDED facebook word is not cliackable and the same user ID and pass word that I use online won't work. please help by sending an email to <>. I'm not likely to log back on here...

Newbie

I have downloaded the desktop version and it wont allow me to login. The BOLDED facebook word is not cliackable and the same user ID and pass word that I use online won't work. please help by sen...

Peter__

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Find NUS code

I find a valide nus code (with birthday) for spotify deal 50% my mail is thanks EDIT: Removed email

Casual Listener

I find a valide nus code (with birthday) for spotify deal 50% my mail is <snip>   thanks   EDIT: Removed email

Liam

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Lost Playlists

So I was at work and I wanted to play music off of my account's playlists so I tried connecting my facebook with the ipad at work's spotify account. we have a premium account at work. Now however I have come home and my account which I believe was a ...

Casual Listener

So I was at work and I wanted to play music off of my account's playlists so I tried connecting my facebook with the ipad at work's spotify account. we have a premium account at work. Now however I h...

Taylor

Community Legend

320 Views

1 replies

0 likes

Account
  • 320 Views
  • 1 replies
  • 0 likes

Can't cancel Virgin Media subscription

Subscription status You are currently using Spotify Premium. Your account is associated with our partner Virgin Media Hi, my account on Spotify appears to have never cancelled my subscription with Virgin Media as I'd like to change over to my Uni Day...

Newbie

Subscription status You are currently using Spotify Premium. Your account is associated with our partner Virgin Media   Hi, my account on Spotify appears to have never cancelled ...

Taylor

Community Legend

876 Views

2 replies

0 likes

  • 876 Views
  • 2 replies
  • 0 likes

Made two spotify accounts with one facebook?

I have two spotify accounts on one facebook, and I want to delete the second. My other account's profile name is now 1253580213. Can anyone help? Thanks

Newbie

I have two spotify accounts on one facebook, and I want to delete the second. My other account's profile name is now 1253580213. Can anyone help? Thanks

Taylor

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

I want to transfer my listening history and data to a different account

Hi everyone, I'm currently using a shared Premium account (from the house I recently moved out of). However now that I have moved I want to set up my own account (on the same device). Is there any way I can transfer listening history, preferences, pl...

Newbie

Hi everyone,   I'm currently using a shared Premium account (from the house I recently moved out of). However now that I have moved I want to set up my own account (on the same device). Is t...

Taylor

Community Legend

2456 Views

1 replies

1 likes

  • 2456 Views
  • 1 replies
  • 1 likes

Change Country

I started a Spotify account in the UK. Now I've moved to Denmark. I want to use the Web Player in Firefox on Linux. My country and the settings don't match, so I go to "Edit profile." "To change your profile country you'll need to update your payment...

Newbie

I started a Spotify account in the UK. Now I've moved to Denmark.   I want to use the Web Player in Firefox on Linux. My country and the settings don't match, so I go to "Edit profile." &n...

Joe

Community Legend

1949 Views

5 replies

0 likes

Account
  • 1949 Views
  • 5 replies
  • 0 likes

Solved!! Problem with Spotify

Dear all, I am having a problem with Spotify. When I open it is supposed to go to the "recommendations page". Instead of this I can read the following message: "Fail to load application discover Missing Dependencies Framework compatible with recommen...

Casual Listener

Dear all,   I am having a problem with Spotify. When I open it is supposed to go to the "recommendations page". Instead of this I can read the following message:   "Fail to load app...

Joe

Community Legend

1627 Views

9 replies

0 likes

  • 1627 Views
  • 9 replies
  • 0 likes

Just reinstalled spotify and time limit reached after about 10 songs played

As the subject line says above, spotify is telling me I have reached my 10 hours already, yet I only just re-installed it on my computer after having not used it for ages. I have not even listened to a whole album yet, only about 10 songs, if that, s...

Visitor

As the subject line says above, spotify is telling me I have reached my 10 hours already, yet I only just re-installed it on my computer after having not used it for ages. I have not even listened to...

user-removed

Not applicable

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

Re-Installing Spotify

i have been having problems of late with tunes resynching on my phone. it was not that big a deal but annoying if i was out and about and had to restart my phone for whatever reason. as many songs would ot be available to me until i got home.i asked ...

Regular

i have been having problems of late with tunes resynching on my phone. it was not that big a deal but annoying if i was out and about and had to restart my phone for whatever reason. as many songs wo...

Joe

Community Legend

1184 Views

10 replies

0 likes

Account
  • 1184 Views
  • 10 replies
  • 0 likes

How can i pay with "eva-card"?

Hi all, a few days ago spotify told me that i could pay the Premium service with something that sounds like "eva-card". I tried to find more information about this payment method on the spotify website but i did not find anything. Please tell me, how...

Newbie

Hi all,   a few days ago spotify told me that i could pay the Premium service with something that sounds like "eva-card". I tried to find more information about this payment method on the sp...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Log in with facebook

How do i log in with my facebook account if the button to click is not even totally visible in the start screen. Working on a full HD screen. I try with my fb password and name, but not luck Check the print screen

Newbie

How do i log in with my facebook account if the button to click is not even totally visible in the start screen. Working on a full HD screen. I try with my fb password and name, but not luck Check ...

Joe

Community Legend

855 Views

1 replies

0 likes

Login
  • 855 Views
  • 1 replies
  • 0 likes