Charged twice this minth
Hey can you guys contact me i have been charged twice this month and the month between that 2
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Start a topicHey can you guys contact me i have been charged twice this month and the month between that 2
Casual Listener
Hey can you guys contact me i have been charged twice this month and the month between that 2
Peter__
Community Legend
1319 Views
13 replies
0 likes
Hola, buenas noches. Esta mañana, debido a un error, cancelé mi subscripción a Spotify Premium. Hace unos minutos, al percatarme de ello, he vuelto a sucribirme, pero me han cobrado de nuevo, a pesar de que seguía dentro del periodo premium (el cobro...
Newbie
Hola, buenas noches. Esta mañana, debido a un error, cancelé mi subscripción a Spotify Premium. Hace unos minutos, al percatarme de ello, he vuelto a sucribirme, pero me han cobrado de nuevo, a pesar...
Peter__
Community Legend
480 Views
1 replies
0 likes
I haven't been able to log in to my account because I have forgotten my password and when I ask for an email to renew my password no email comes... Help?
Casual Listener
I haven't been able to log in to my account because I have forgotten my password and when I ask for an email to renew my password no email comes... Help?
Peter__
Community Legend
539 Views
2 replies
0 likes
Logged on for free trial of 30 daysbut before I use the free trial I had to put my credit card number in and it would be charged at the end of theFREE use..it let me log inx2 like I said it wouldnt let me on , it would say invalid usdr name..invalid ...
Newbie
Logged on for free trial of 30 daysbut before I use the free trial I had to put my credit card number in and it would be charged at the end of theFREE use..it let me log inx2 l...
Peter__
Community Legend
538 Views
3 replies
0 likes
Por favor, podrian recuperarse mis listas de reproduccion?Usuario: marisapazzz
Casual Listener
Por favor, podrian recuperarse mis listas de reproduccion? Usuario: marisapazzz
Peter__
Community Legend
644 Views
3 replies
0 likes
Hello, so my problem is i find nothing about klarna. I can see that I have to pay the first month with 9,99 - but where ? Where I will become something from Klarna ?I checked my E-Mails, there were nothing. So, can somebody help me ?Greets
Visitor
Hello, so my problem is i find nothing about klarna. I can see that I have to pay the first month with 9,99 - but where ? Where I will become something from Klarna ? I check...
Peter__
Community Legend
886 Views
3 replies
0 likes
Hi,I'm a premium user (Italy subscription). Now I'm outside my country and I can't obtain on my laptop nor the web streamin nor the Windows download. In any case the website redirect me automatically to the page Spotify is currently not available in ...
Casual Listener
Hi, I'm a premium user (Italy subscription). Now I'm outside my country and I can't obtain on my laptop nor the web streamin nor the Windows download. In any case the website redirect me automatical...
Peter__
Community Legend
2705 Views
8 replies
0 likes
So, as the title says I'm being charged every month, and I don't even have premium, what do I do?
Newbie
So, as the title says I'm being charged every month, and I don't even have premium, what do I do?
Peter__
Community Legend
401 Views
1 replies
0 likes
I have downloaded the desktop version and it wont allow me to login. The BOLDED facebook word is not cliackable and the same user ID and pass word that I use online won't work. please help by sending an email to <>. I'm not likely to log back on here...
Newbie
I have downloaded the desktop version and it wont allow me to login. The BOLDED facebook word is not cliackable and the same user ID and pass word that I use online won't work. please help by sen...
Peter__
Community Legend
283 Views
1 replies
0 likes
I find a valide nus code (with birthday) for spotify deal 50% my mail is thanks EDIT: Removed email
Casual Listener
I find a valide nus code (with birthday) for spotify deal 50% my mail is <snip> thanks EDIT: Removed email
Liam
Community Legend
358 Views
1 replies
0 likes
So I was at work and I wanted to play music off of my account's playlists so I tried connecting my facebook with the ipad at work's spotify account. we have a premium account at work. Now however I have come home and my account which I believe was a ...
Casual Listener
So I was at work and I wanted to play music off of my account's playlists so I tried connecting my facebook with the ipad at work's spotify account. we have a premium account at work. Now however I h...
Taylor
Community Legend
320 Views
1 replies
0 likes
Subscription status You are currently using Spotify Premium. Your account is associated with our partner Virgin Media Hi, my account on Spotify appears to have never cancelled my subscription with Virgin Media as I'd like to change over to my Uni Day...
Newbie
Subscription status You are currently using Spotify Premium. Your account is associated with our partner Virgin Media Hi, my account on Spotify appears to have never cancelled ...
Taylor
Community Legend
876 Views
2 replies
0 likes
I have two spotify accounts on one facebook, and I want to delete the second. My other account's profile name is now 1253580213. Can anyone help? Thanks
Newbie
I have two spotify accounts on one facebook, and I want to delete the second. My other account's profile name is now 1253580213. Can anyone help? Thanks
Taylor
Community Legend
557 Views
1 replies
0 likes
Hi everyone, I'm currently using a shared Premium account (from the house I recently moved out of). However now that I have moved I want to set up my own account (on the same device). Is there any way I can transfer listening history, preferences, pl...
Newbie
Hi everyone, I'm currently using a shared Premium account (from the house I recently moved out of). However now that I have moved I want to set up my own account (on the same device). Is t...
Taylor
Community Legend
2456 Views
1 replies
1 likes
I started a Spotify account in the UK. Now I've moved to Denmark. I want to use the Web Player in Firefox on Linux. My country and the settings don't match, so I go to "Edit profile." "To change your profile country you'll need to update your payment...
Newbie
I started a Spotify account in the UK. Now I've moved to Denmark. I want to use the Web Player in Firefox on Linux. My country and the settings don't match, so I go to "Edit profile." &n...
Joe
Community Legend
1949 Views
5 replies
0 likes
Dear all, I am having a problem with Spotify. When I open it is supposed to go to the "recommendations page". Instead of this I can read the following message: "Fail to load application discover Missing Dependencies Framework compatible with recommen...
Casual Listener
Dear all, I am having a problem with Spotify. When I open it is supposed to go to the "recommendations page". Instead of this I can read the following message: "Fail to load app...
Joe
Community Legend
1627 Views
9 replies
0 likes
As the subject line says above, spotify is telling me I have reached my 10 hours already, yet I only just re-installed it on my computer after having not used it for ages. I have not even listened to a whole album yet, only about 10 songs, if that, s...
Visitor
As the subject line says above, spotify is telling me I have reached my 10 hours already, yet I only just re-installed it on my computer after having not used it for ages. I have not even listened to...
user-removed
Not applicable
449 Views
2 replies
0 likes
i have been having problems of late with tunes resynching on my phone. it was not that big a deal but annoying if i was out and about and had to restart my phone for whatever reason. as many songs would ot be available to me until i got home.i asked ...
Regular
i have been having problems of late with tunes resynching on my phone. it was not that big a deal but annoying if i was out and about and had to restart my phone for whatever reason. as many songs wo...
Joe
Community Legend
1184 Views
10 replies
0 likes
Hi all, a few days ago spotify told me that i could pay the Premium service with something that sounds like "eva-card". I tried to find more information about this payment method on the spotify website but i did not find anything. Please tell me, how...
Newbie
Hi all, a few days ago spotify told me that i could pay the Premium service with something that sounds like "eva-card". I tried to find more information about this payment method on the sp...
Joe
Community Legend
538 Views
1 replies
0 likes
How do i log in with my facebook account if the button to click is not even totally visible in the start screen. Working on a full HD screen. I try with my fb password and name, but not luck Check the print screen
Newbie
How do i log in with my facebook account if the button to click is not even totally visible in the start screen. Working on a full HD screen. I try with my fb password and name, but not luck Check ...
Joe
Community Legend
855 Views
1 replies
0 likes