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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

781466 Views

18 replies

29 likes

  • 781466 Views
  • 18 replies
  • 29 likes

QUITIFY

Spotify should change name. Spotify often quits unexpectedly, but ever since I changed to PREMIUM and started using it on my iPhone5, the following pattern happens: 1. SPOTIFY quits every second time I add a song to a playlist. 2. SPOTIFY quits every...

Casual Listener

Spotify should change name.  Spotify often quits unexpectedly, but ever since I changed to PREMIUM and started using it on my iPhone5, the following pattern happens:   1. SPOTIFY...

Thedev

Community Legend

563 Views

2 replies

0 likes

Premium
  • 563 Views
  • 2 replies
  • 0 likes

Disable public profile

I don't want any of my information public. How do I remove it.

Regular

I don't want any of my information public. How do I remove it.

Thedev

Community Legend

11435 Views

3 replies

1 likes

Account
Other
  • 11435 Views
  • 3 replies
  • 1 likes

Solved!! Delayed billing?

The bank card that is tied to this account was stolen. Charges were racked up and the card is now disabled. I'm due to be billed in a few days but I don't have new account information yet and won't til some disputed charges are cleared up. Can billin...

Newbie

The bank card that is tied to this account was stolen.  Charges were racked up and the card is now disabled.  I'm due to be billed in a few days but I don't have new account information yet...

Thedev

Community Legend

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Solved!! Unable to connect with facebook at school

Hi, I tried to use the spotify web player at school but couldn't connect to my account due to web restrictions. I always used my facebook to connect to spotify si I understand they are kinda connected. I tried to connect with a username i found (comp...

Casual Listener

Hi,   I tried to use the spotify web player at school but couldn't connect to my account due to web restrictions. I always used my facebook to connect to spotify si I understand they are k...

Peter__

Community Legend

1077 Views

4 replies

0 likes

  • 1077 Views
  • 4 replies
  • 0 likes

how to edit display name in 'recent activity' feed

In the recent activity section of my profile, spotify uses my facebook name--but only the first part of my double name--i.e., it displays "Mary" and not "Mary Jane". That is, in the favorites section--as it is on facebook--my full name is displayed: ...

Regular

In the recent activity section of my profile, spotify uses my facebook name--but only the first part of my double name--i.e., it displays "Mary" and not "Mary Jane". That is, in the favorites section...

Peter__

Community Legend

1587 Views

7 replies

0 likes

  • 1587 Views
  • 7 replies
  • 0 likes

Privacy setting problem with Facebook

I'm brand new as of today, and tried to connect with Facebook. It says that my privacy settings are not correct to connect, takes me to the privacy settings in FB (long page of different settings), but fails to tell/show me *what* to change. I sent i...

Newbie

I'm brand new as of today, and tried to connect with Facebook. It says that my privacy settings are not correct to connect, takes me to the privacy settings in FB (long page of different settings), b...

Peter__

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

How to get premium w/o credit card

Bought a prepaid spotify card and it won't let me get premium without a credit card? I don't use credit cards or banks. Is there a way around this? Thanks

Regular

Bought a prepaid spotify card and it won't let me get premium without a credit card? I don't use credit cards or banks. Is there a way around this? Thanks

Liam

Community Legend

585 Views

3 replies

0 likes

Premium
  • 585 Views
  • 3 replies
  • 0 likes

No reply to my e-mails

My thread was deleted, I asked about it in another thread and that thread got deleted as well. This is repost of older thread that was deleted. Somebody, please, explain me what is going on and why I am treated this way. This is frustrating. I contac...

Visitor

My thread was deleted, I asked about it in another thread and that thread got deleted as well. This is repost of older thread that was deleted. Somebody, please, explain me what is going on and why I...

Joe

Community Legend

303 Views

1 replies

0 likes

Account
Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Can't log in to Spotify?

Hello! I've been having a problem recently. I log in to Spotify using Facebook, which works just fine, but I use Spotify Free and used up my remaining time when I was cleaning one day, so my Friend said I should get a new account with another E-Mail ...

Casual Listener

Hello!   I've been having a problem recently. I log in to Spotify using Facebook, which works just fine, but I use Spotify Free and used up my remaining time when I was cleaning one day, so ...

Lykkeligven

Casual Listener

386 Views

2 replies

0 likes

  • 386 Views
  • 2 replies
  • 0 likes

Transferring Playlists to a New Account- Playlists not viewing properly/Songs Not Streaming

I've been a Premium subscriber for two years and I'm starting a new account. My current Spotify is connected to my Facebook, and I'd like to no longer be tethered to Facebook in order to access Spotify. I made a new, independent account and followed ...

Casual Listener

I've been a Premium subscriber for two years and I'm starting a new account. My current Spotify is connected to my Facebook, and I'd like to no longer be tethered to Facebook in order to access Spoti...

Wrightlawyer

Casual Listener

2521 Views

4 replies

0 likes

Account
Other
Premium
Subscription
  • 2521 Views
  • 4 replies
  • 0 likes

Offer 48HKDollar turns to 9,99 Euro

When I click on premium it says 48 HKD a month, when I click on it they want to charge me 9,99€ why???

Newbie

When I click on premium it says 48 HKD a month, when I click on it they want to charge me 9,99€ why???   

Jamie

Spotify Legend

412 Views

2 replies

0 likes

  • 412 Views
  • 2 replies
  • 0 likes

not able to redeem

I bought my prepaid code about a week ago, still not able to redeem... Getting a bit frustrated.

Newbie

I bought my prepaid code about a week ago, still not able to redeem... Getting a bit frustrated.

Peter__

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Paying full price when I have an NUS card.

I've tried to contact through the contact forum three times and I never get a confirmation email and nobody has got back to me. I'm being charged full price even though i've put in my NUS card details and cancelled and resubscribed using my details. ...

Newbie

I've tried to contact through the contact forum three times and I never get a confirmation email and nobody has got back to me. I'm being charged full price even though i've put in my NUS card detail...

Peter__

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Facebook somehow disconnected from spotify account

Hi! I initially made my Spotify account using Facebook. I used it for months with no problem. Something happened when I tried to log in recently though. Now my Facebook account is connected to an entirely new account with a new username - 1299022684....

Casual Listener

Hi! I initially made my Spotify account using Facebook. I used it for months with no problem. Something happened when I tried to log in recently though. Now my Facebook account is connected to an e...

LifeOnCloud8

Casual Listener

384 Views

2 replies

0 likes

  • 384 Views
  • 2 replies
  • 0 likes

Cancelled today and says it wont expire till next month?

I cancelled my spotify today (September 15) before the trial ended and it says it wont officially be cancelled until October 15? Why is that?? Will I be charged for this? PLEASE HELP.

Newbie

I cancelled my spotify today (September 15) before the trial ended and it says it wont officially be cancelled  until October 15? Why is that?? Will I be charged for this? PLEASE HELP.

Liam

Community Legend

327 Views

1 replies

0 likes

Account
Premium
Subscription
  • 327 Views
  • 1 replies
  • 0 likes

Change login from actual Spotify to Facebook login

Hello I'd like to change from login with Spotify details to Facebook login. How can I do this? Many thanks, Onlyconnect1

Casual Listener

Hello I'd like to change from login with Spotify details to Facebook login. How can I do this? Many thanks, Onlyconnect1

onlyconnect1

Casual Listener

694 Views

2 replies

0 likes

Login
  • 694 Views
  • 2 replies
  • 0 likes

Payment Failed

So my spotify stopped working the other day and I checked my bank balance and assume the payment failed. I didn't get any warning or notification. I tried reconnecting to premium online but it didn't work. I have been without spotify for over a week ...

Newbie

So my spotify stopped working the other day and I checked my bank balance and assume the payment failed. I didn't get any warning or notification. I tried reconnecting to premium online but it didn't...

Joe

Community Legend

493 Views

1 replies

0 likes

Account
  • 493 Views
  • 1 replies
  • 0 likes

Keeing downloads after cancelling premium trial

If I downloaded the free premium trial, and downloaded some songs, what happens if i cancel after the free trial? Do I get to keep them? Or do they stop working?

Newbie

If I downloaded the free premium trial, and downloaded some songs, what happens if i cancel after the free trial? Do I get to keep them? Or do they stop working?

Joe

Community Legend

1128 Views

1 replies

0 likes

  • 1128 Views
  • 1 replies
  • 0 likes

Password unrecognized, account seems to be in strange state

Hello, This afternoon when I opened Spotify on my iPhone, it gave me the message: "Login Failed. Could not login to Spotify. Maybe you've changed or misspelled the password?" I have not changed my password. I attempted to log in a few more times, all...

Newbie

Hello,   This afternoon when I opened Spotify on my iPhone, it gave me the message: "Login Failed. Could not login to Spotify. Maybe you've changed or misspelled the password?" I have not ch...

Joe

Community Legend

918 Views

1 replies

0 likes

Account
  • 918 Views
  • 1 replies
  • 0 likes

Solved!! My account has been hidden by another one

Hi, I wonder if anyone can help me with this problem? I've recently started using spotify a lot on my work laptop and I signed in with facebook. Today I decided to get spotify running on my home computer too. However it seems I already had an account...

Casual Listener

Hi, I wonder if anyone can help me with this problem?   I've recently started using spotify a lot on my work laptop and I signed in with facebook.   Today I decided to get spotify r...

Liam

Community Legend

747 Views

4 replies

0 likes

Account
Login
  • 747 Views
  • 4 replies
  • 0 likes