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Privacy setting problem with Facebook

I'm brand new as of today, and tried to connect with Facebook. It says that my privacy settings are not correct to connect, takes me to the privacy settings in FB (long page of different settings), but fails to tell/show me *what* to change. I sent i...

Newbie

I'm brand new as of today, and tried to connect with Facebook. It says that my privacy settings are not correct to connect, takes me to the privacy settings in FB (long page of different settings), b...

Peter__

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

How to get premium w/o credit card

Bought a prepaid spotify card and it won't let me get premium without a credit card? I don't use credit cards or banks. Is there a way around this? Thanks

Regular

Bought a prepaid spotify card and it won't let me get premium without a credit card? I don't use credit cards or banks. Is there a way around this? Thanks

Liam

Community Legend

671 Views

3 replies

0 likes

Premium
  • 671 Views
  • 3 replies
  • 0 likes

No reply to my e-mails

My thread was deleted, I asked about it in another thread and that thread got deleted as well. This is repost of older thread that was deleted. Somebody, please, explain me what is going on and why I am treated this way. This is frustrating. I contac...

Visitor

My thread was deleted, I asked about it in another thread and that thread got deleted as well. This is repost of older thread that was deleted. Somebody, please, explain me what is going on and why I...

Joe

Community Legend

345 Views

1 replies

0 likes

Account
Subscription
  • 345 Views
  • 1 replies
  • 0 likes

Can't log in to Spotify?

Hello! I've been having a problem recently. I log in to Spotify using Facebook, which works just fine, but I use Spotify Free and used up my remaining time when I was cleaning one day, so my Friend said I should get a new account with another E-Mail ...

Casual Listener

Hello!   I've been having a problem recently. I log in to Spotify using Facebook, which works just fine, but I use Spotify Free and used up my remaining time when I was cleaning one day, so ...

Lykkeligven

Casual Listener

467 Views

2 replies

0 likes

  • 467 Views
  • 2 replies
  • 0 likes

Transferring Playlists to a New Account- Playlists not viewing properly/Songs Not Streaming

I've been a Premium subscriber for two years and I'm starting a new account. My current Spotify is connected to my Facebook, and I'd like to no longer be tethered to Facebook in order to access Spotify. I made a new, independent account and followed ...

Casual Listener

I've been a Premium subscriber for two years and I'm starting a new account. My current Spotify is connected to my Facebook, and I'd like to no longer be tethered to Facebook in order to access Spoti...

Wrightlawyer

Casual Listener

2666 Views

4 replies

0 likes

Account
Other
Premium
Subscription
  • 2666 Views
  • 4 replies
  • 0 likes

Offer 48HKDollar turns to 9,99 Euro

When I click on premium it says 48 HKD a month, when I click on it they want to charge me 9,99€ why???

Newbie

When I click on premium it says 48 HKD a month, when I click on it they want to charge me 9,99€ why???   

Jamie

Spotify Legend

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

not able to redeem

I bought my prepaid code about a week ago, still not able to redeem... Getting a bit frustrated.

Newbie

I bought my prepaid code about a week ago, still not able to redeem... Getting a bit frustrated.

Peter__

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Paying full price when I have an NUS card.

I've tried to contact through the contact forum three times and I never get a confirmation email and nobody has got back to me. I'm being charged full price even though i've put in my NUS card details and cancelled and resubscribed using my details. ...

Newbie

I've tried to contact through the contact forum three times and I never get a confirmation email and nobody has got back to me. I'm being charged full price even though i've put in my NUS card detail...

Peter__

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Facebook somehow disconnected from spotify account

Hi! I initially made my Spotify account using Facebook. I used it for months with no problem. Something happened when I tried to log in recently though. Now my Facebook account is connected to an entirely new account with a new username - 1299022684....

Casual Listener

Hi! I initially made my Spotify account using Facebook. I used it for months with no problem. Something happened when I tried to log in recently though. Now my Facebook account is connected to an e...

LifeOnCloud8

Casual Listener

482 Views

2 replies

0 likes

  • 482 Views
  • 2 replies
  • 0 likes

Cancelled today and says it wont expire till next month?

I cancelled my spotify today (September 15) before the trial ended and it says it wont officially be cancelled until October 15? Why is that?? Will I be charged for this? PLEASE HELP.

Newbie

I cancelled my spotify today (September 15) before the trial ended and it says it wont officially be cancelled  until October 15? Why is that?? Will I be charged for this? PLEASE HELP.

Liam

Community Legend

382 Views

1 replies

0 likes

Account
Premium
Subscription
  • 382 Views
  • 1 replies
  • 0 likes

Change login from actual Spotify to Facebook login

Hello I'd like to change from login with Spotify details to Facebook login. How can I do this? Many thanks, Onlyconnect1

Casual Listener

Hello I'd like to change from login with Spotify details to Facebook login. How can I do this? Many thanks, Onlyconnect1

onlyconnect1

Casual Listener

745 Views

2 replies

0 likes

Login
  • 745 Views
  • 2 replies
  • 0 likes

Payment Failed

So my spotify stopped working the other day and I checked my bank balance and assume the payment failed. I didn't get any warning or notification. I tried reconnecting to premium online but it didn't work. I have been without spotify for over a week ...

Newbie

So my spotify stopped working the other day and I checked my bank balance and assume the payment failed. I didn't get any warning or notification. I tried reconnecting to premium online but it didn't...

Joe

Community Legend

541 Views

1 replies

0 likes

Account
  • 541 Views
  • 1 replies
  • 0 likes

Keeing downloads after cancelling premium trial

If I downloaded the free premium trial, and downloaded some songs, what happens if i cancel after the free trial? Do I get to keep them? Or do they stop working?

Newbie

If I downloaded the free premium trial, and downloaded some songs, what happens if i cancel after the free trial? Do I get to keep them? Or do they stop working?

Joe

Community Legend

1196 Views

1 replies

0 likes

  • 1196 Views
  • 1 replies
  • 0 likes

Password unrecognized, account seems to be in strange state

Hello, This afternoon when I opened Spotify on my iPhone, it gave me the message: "Login Failed. Could not login to Spotify. Maybe you've changed or misspelled the password?" I have not changed my password. I attempted to log in a few more times, all...

Newbie

Hello,   This afternoon when I opened Spotify on my iPhone, it gave me the message: "Login Failed. Could not login to Spotify. Maybe you've changed or misspelled the password?" I have not ch...

Joe

Community Legend

982 Views

1 replies

0 likes

Account
  • 982 Views
  • 1 replies
  • 0 likes

Solved!! My account has been hidden by another one

Hi, I wonder if anyone can help me with this problem? I've recently started using spotify a lot on my work laptop and I signed in with facebook. Today I decided to get spotify running on my home computer too. However it seems I already had an account...

Casual Listener

Hi, I wonder if anyone can help me with this problem?   I've recently started using spotify a lot on my work laptop and I signed in with facebook.   Today I decided to get spotify r...

Liam

Community Legend

943 Views

4 replies

0 likes

Account
Login
  • 943 Views
  • 4 replies
  • 0 likes

Suspected Bot Activity. How do I stop a particular user from following me?

I recently noticed that I have a new follower who has not suscribed to any of my playlists. Upon investigating the follower I noticed that the user has followed a large number of users ~5k many of which have no public playlists or only a few or a sin...

Newbie

I recently noticed that I have a new follower who has not suscribed to any of my playlists.  Upon investigating the follower I noticed that the user has followed a large number of users ~5k many...

Peter__

Community Legend

1498 Views

1 replies

0 likes

  • 1498 Views
  • 1 replies
  • 0 likes

My Acount timer runs down to 0 mins eveno though i have 1 hour left

Hi there, I log in to spotify and it states i have 1 hour playtime then after playing one song reduces to 0mins, then after reopening it says 32 minutes, the song was only on for a few seconds, whats going on , Cant you roll my account back to not ha...

Casual Listener

Hi there,   I log in to spotify and it states i have 1 hour playtime then after playing one song reduces to 0mins, then after reopening it says 32 minutes, the song was only on for a few sec...

Peter__

Community Legend

486 Views

1 replies

0 likes

Account
Free
  • 486 Views
  • 1 replies
  • 0 likes

Solved!! "Help" link links to wrong language on website

Generally when I visit spotify.com and press "Help" it will redirect me to https://support.spotify.com/se/, yet I have a Danish account and my account language is clearly Denmark. If I then click via the language chooser in the bottom right of the pa...

Casual Listener

Generally when I visit spotify.com and press "Help" it will redirect me to https://support.spotify.com/se/, yet I have a Danish account and my account language is clearly Denmark. If I then click via...

Peter__

Community Legend

1052 Views

3 replies

0 likes

Account
Other
  • 1052 Views
  • 3 replies
  • 0 likes

Friends no longer available on iPhone App

I am no longer able to see all my friends on my spotify app. In particular, I received this bull**bleep** of an answer from spotify support:---------Hello,If you type this into the Spotify search bar then you should be able to find your friends.spoti...

Newbie

I am no longer able to see all my friends on my spotify app. In particular, I received this bull**bleep** of an answer from spotify support: --------- Hello, If you type this into the Spotify se...

Peter__

Community Legend

1309 Views

3 replies

0 likes

  • 1309 Views
  • 3 replies
  • 0 likes

Need offline devices reset

Hi guys, I've got premium, I had 800 songs sunk offline but something went wrong, and I had to de-instal spotify. When I reinstalled it, it said I had used too many offline devices? Can you reset please.

Casual Listener

Hi guys, I've got premium, I had 800 songs sunk offline but something went wrong, and I had to de-instal spotify. When I reinstalled it, it said I had used too many offline devices? Can you reset ple...

Peter__

Community Legend

785 Views

2 replies

0 likes

Account
Premium
Subscription
  • 785 Views
  • 2 replies
  • 0 likes