Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Upgrade to family subscription

Upgrade to family subscription

Hi everyone, everytime i want to upgrade my membership into "premium for family" my google chrome says= i have to activate my javascript, which i already did. Please tell me what i have to do? Thank you very much

Reply
7 Replies

Hi @DoddyPrasetyo

 

Have you tried to purchase Spotify in an other web browser?

Helo, yes i already did( on mozilla firefox), but it didnt solve the
problem, another suggestion? thanx alot btw

@DoddyPrasetyo

 

Try to purchase Spotify Family on your phone.

there is no purchase menu that i could choose from my phone. Did you subscribe the "spotify for family" subscription? 

Thanx

@DoddyPrasetyo

 

Click the link below to purchase Spotify Premium on your phone:

 

https://www.spotify.com/family/

 

Problem solved? Please "Accept as solution"

my chrome browser says= You need to enable Javascript in order to proceed through the purchase flow. 

And i already did enable javascript in my chrome settings, but my browser still says i have to enable javascript. Any suggestion?

I'm sorry to bothering you, thank you very very much 

@DoddyPrasetyo

 

You're not bothering me at all. Feel free to ask questions. 

 

Does your mobile browser give you the Javascript message as well? 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random