User name not associated with active acount

[Fo4urtw0enty]

Every time I tried to log in for over 2 weeks now, it's telling me that my user name or pass is not correct. Tried to reset Pass and when I put in my name is says it's not associated with an active account. Tried to create a new name with my old name and it tells me it's in use. I don't want to start my playlist over.

[Alejandro_C]

Hey @Fo4urtw0enty, thanks for reaching out to us!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.