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Username is Numbers, No Notifications

Solved!

Username is Numbers, No Notifications

Recently my Windows desktop app has started showing my username as numbers. Also my Bell notifications icon has dissapeared so I can no longer keep track of new albums etc from my artists.

 

On my phone my name shows up correctly but I cant find notifications anywhere either.

 

If I log into the web player I can see the bell and find my notifactions.

 

I have tried logging out/ reinstalling etc with no luck. Im guessing something is wrong with my account. Help!

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Accepted Solutions
Marked as solution

Hey @lol168,

I think that this would be a issue for Spotify to deal with as they will be able to check your account.


Spotify Support can try to look into this for you.

Contact Spotify (via Email): https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM 🙂

Important if your emailing:
If you get an automated reply email telling you to check the Community, Please do drop a reply so this will get queued for a agent to see!

View solution in original post

1 Reply
Marked as solution

Hey @lol168,

I think that this would be a issue for Spotify to deal with as they will be able to check your account.


Spotify Support can try to look into this for you.

Contact Spotify (via Email): https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM 🙂

Important if your emailing:
If you get an automated reply email telling you to check the Community, Please do drop a reply so this will get queued for a agent to see!

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