Using Premium

[spanishindy]

Hello. I am very disappointed because I signed up for Premium on a free 30-day trial and I canceled a few days before they were going to begin charging me. No sooner than I do that, Spotify brings out this offer to have three months of Premium for $0.99 and I'm not eligible now because I signed up for premium already!😡 I am going to uninstall this app because I already don't have enough space on my phone and I uninstalled so many apps as result of that! I enjoyed the 30 days but I'm disappointed how Spotify operates. I mean, why couldn't they could have offered that ahead of time? I wouldn't have to worry about paying an extra $10 for something that you offer for $0.99 with two extra months! Finally, I thought I found an app where just about every song, artist and album I found on here was what I was seeking for for a quite a long time. I'm really disgusted because I wasn't offered that special promotion before I signed up for the 30-day trial! 😢😰😠

[Oreste]

Hi spanishindy.

Welcome to the Spotify Community, we're all here to help each other.

Don't worry, our Accounts team can take a closer look and give you a hand so you don't go empty-handed for Christmas. You can get in touch with them from any of our social media help sites: @SpotifyCares and SpotifyCares, just send them a private message with your account's email address and username. You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again 🙂

Problem solved? Click 'Accept as solution' to make it easier to find for others!

https://open.spotify.com/user/spotify/playlist/5hoa1buCboFHO5mwmXaFd3