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To figure out when my 6 months trial period ends I need to know when I signed up for Spotify. Where can I find this information?
Once the 6 months have expired, how do I know how many hours of the 10 allocated hours/month I have used? Thanks.
Thanks for the quick reply. Is there a way of telling how many hours of my 10 hours I have already used in a given month?
Thanks.
What about the rest of us who want to know the same thing? Why isn't this information easily accessible in my account summary? Mostly I want to know so that I can find out if I signed up before the Facebook account requirement was made, and if I can delete my FB account and continue to use Spotify.
Sugarmagn0llia - There isn't a way to find out in your account at the moment. If you'd like to know, just email into Customer Support. They'll be more than happy to tell you. Just head to 'About us' above, then 'Contact Form'.
Alternatively, you could find the welcome email we send you when you sign up, in your email inbox. That should give you the exact date and time.
You created your on the 2011-09-14 by the way. Before the Facebook integration, so you can delete your Facebook and still use your Spotify. Just log in with the username 'sugarmagn0liia'.
Sam, the sign up for this community does not reflect the actual sing up for Spotify. Are you able to post or contact me of my actual Spotify sign up date? I feel sure that I got onboard before the Facebook requirement. Confirmation of this will make my New Year very happy as I can't wait to eliminate myself from Facebook. Oh what joy it will be!
@Argus_Vidicon wrote:
Sam, the sign up for this community does not reflect the actual sing up for Spotify. Are you able to post or contact me of my actual Spotify sign up date? I feel sure that I got onboard before the Facebook requirement. Confirmation of this will make my New Year very happy as I can't wait to eliminate myself from Facebook. Oh what joy it will be!
Hey 🙂
Just get in touch with the customer services team using the online contact form and one of their agents will be able to give you the details you need.
Peter
Peter
Spotify Community Mentor and Troubleshooter
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