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Why I can't change my payment?

Why I can't change my payment?

I try several times change my payment method to quit spotify, but I can't.

The options don't let me do that.

How I can quit for spotify premium?

 

Reply
2 Replies

Hi, and welcome to the community!

 

To cancel your subscription; you can navigate to your subscriptions overview then cancel from there.

 

If that doesn't work, Feel free to submit a support ticket on the online contact form; and someone at Spotify can cancel it for you.

 

Anthony 🙂

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Hey 🙂 

 

As Anthony said above, you need to cancel your subscription from your subscriptions page (make sure you go all the way to the confirmation screen) before the system will allow you to remove your card details. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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