Announcements

Help Wizard

Step 1

NEXT STEP

Why after paying for spotify unlimited it' doesn't work after 2 weeks?

Why after paying for spotify unlimited it' doesn't work after 2 weeks?

Any ideas? 

Reply
7 Replies

Hey! Welcome to the community 🙂 

 

What do you mean when you say it doesn't work exactly? 

Also, what is your subscription status in your online overview?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

After two weeks spotify unlimited just works on PC like free version. 


@drøm wrote:

After two weeks spotify unlimited just works on PC like free version. 


Did you check your subscription status using the link above? 

Are all of your playlists still there? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

drøm - Looks like you changed your subscription from Unlimited to Premium, which upgraded your service to Premium immediately and halved the time remaining on the subscription.

You then cancelled the subscription, which means the paid service has now expired. If you'd like to get Unlimited or Premium going again, you'll need to resubscribe.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

If i resubscribe it means i'll pay once again. I don't need that, just want to have what i was payd . But it seems there is my problem. No matter if i payd just removed card numbers and it's gone! Thank you very mutch. 
So, there is no way to return UNLIMITED without another paying? am i right?

Playlist are there, but i see and hear all anonces, reklams, and etc what is in free version.

drøm - Looking at your Spotify account, I see you have upgraded your Unlimited subscription to Premium on the 2013-01-27.

When you upgraded your subscription, the time that was remaining on your Unlimited subscription was converted to Premium subscription time at 50%. So you don't pay any extra.

On 2013-01-27, you had 30 days of Spotify Unlimited remaining. This was converted to 15 days of Spotify Premium. This means that your renewal was brought forward from the 27th of each month to the 11th of each month, so you would have been charged again on the 2013-02-11. As you cancelled on this day, you weren't.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random