Why when type in the area of paid primium it dont recognice the mont and date of the credit card

[RodrigoPalma · Accepted solution]

Hey @Tony4seven, welcome to the Spotify Community!

In this case, we recommend you to use an incognito window for making the payment. Also, trying a different credit card should help.

Let us know how it goes and if you have any other questions.

[lalo93]

i tried both of your recommendations but no ones works!"  :l help me please

[Tony4seven]

My problem was that I didn't use space between the Mont / year