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Avatar of muqojin
Casual Listener
2013-05-13 03:34 PM

Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???

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Avatar of Peter__
Community Legend
2013-05-13 03:36 PM

Hey! Welcome to the community ๐Ÿ™‚ 

 

That is strange, when does your subscription status on your online overview say payment is next due? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Avatar of muqojin
Casual Listener
2013-05-13 03:41 PM

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged kr 99,00 on 2013-06-09 unless you cancel your recurring payment.

 

 

is what it says

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Avatar of Adam
Roadie
2013-05-13 03:45 PM

This is something our payments team will be able to help out with. They'll be able to explain what happened. Get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.
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Avatar of muqojin
Casual Listener
2013-05-13 04:01 PM

thx for the links and help will hope we find a solution to this problem ๐Ÿ™‚

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