I HAD spotify family premium.  I have been signed out of everything.  now I cant sign back in... I reset my password, and NOW my family premium is gone.


My account is screwy.  Please help.

1 Reply


that's kinda sad to read. Sorry for the question, but are you sure you are using the right e-mail? Also you could've reset the password for another account, is this possible?


Anyway if you are right and your plan is gone, be sure to open a ticket here : https://www.spotify.com/en/about-us/contact/

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