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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
291284 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541180 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129672 Views
74 replies
12 likes
I forgot I had my spotify linked to my facebook so when I created a new one for my other computer and linked it to my facebook all my songs and playlists got deleted. That was like 3 years in the making so I hope there is some way I can get them back
I forgot I had my spotify linked to my facebook so when I created a new one for my other computer and linked it to my facebook all my songs and playlists got deleted. That was like 3 years in the mak...
Spotify
485 Views
1 replies
0 likes
Hello,So from what I've gathered from previous posts on here, one does not actually need to connect Facebook to get a Spotify profile picture. However, there is no "change profile picture" option that shows up on the app, website, online web player, ...
Hello, So from what I've gathered from previous posts on here, one does not actually need to connect Facebook to get a Spotify profile picture. However, there is no "change profile picture" option t...
Spotify Star
138490 Views
1 replies
72 likes
I can't log in with my credentials to spotify. I get the error: "The username or password is incorrect. (Error code:3). I can't retrieve my password, because my email-address is "incorrect". I can't even log in with my facebook account which is linke...
I can't log in with my credentials to spotify. I get the error: "The username or password is incorrect. (Error code:3). I can't retrieve my password, because my email-address is "incorrect"....
Newbie
706 Views
2 replies
0 likes
Went to listen to spotify and it had logged me out (no big deal). I click log in and enter my email and password and it starts to load and my spotify pulls up for a brief second, says I'm offline and instantly signs me out. I tried re-entering my inf...
Went to listen to spotify and it had logged me out (no big deal). I click log in and enter my email and password and it starts to load and my spotify pulls up for a brief second, says I'm offline and...
Composer
712 Views
3 replies
0 likes
Hi, I am trying to change the e-mail of my spotify account till my mainly used e-mail, but when I do "We're sorry, that email is taken." pops up. Theres no other account connected to this e-mail, as I've just changed an older account with the same e-...
Hi, I am trying to change the e-mail of my spotify account till my mainly used e-mail, but when I do "We're sorry, that email is taken." pops up. Theres no other account conne...
Newbie
4501 Views
3 replies
0 likes
Hi,I "upgraded" from Premium to Premium for Family. I was also billed for the new, higher amount. However, when I log into Spotify, which shows me as the administrator of Premium for Family, it also tells me that Premium misses me and that I am on a ...
Hi, I "upgraded" from Premium to Premium for Family. I was also billed for the new, higher amount. However, when I log into Spotify, which shows me as the administrator of Premium for Family, i...
Newbie
837 Views
2 replies
0 likes
I've only recently had Spotify, and have got ads showing a free premium trial which I would like to try out. Everytime I click it, it tells me Im not eligible, and one of criteria mentioned is about living in Quebec. I don't know why Spotify assumes ...
I've only recently had Spotify, and have got ads showing a free premium trial which I would like to try out. Everytime I click it, it tells me Im not eligible, and one of criteria ment...
Spotify Star
1473 Views
1 replies
0 likes
Hello,Today I found out that my account was hacked. Somebody was listening on my account and I found some weird playlists on my account. I logged out everywhere and got back on my account using Facebook (which is connected to my Spotify account). One...
Hello, Today I found out that my account was hacked. Somebody was listening on my account and I found some weird playlists on my account. I logged out everywhere and got back on my account using Fac...
Spotify Star
2054 Views
3 replies
0 likes
I recently found out that an unknown device is playing random spanish songs on my spotify. I have reset my password, and logged out of all devices using the spotify website. I have changed my Facebook and spotify password without success, and this sp...
I recently found out that an unknown device is playing random spanish songs on my spotify. I have reset my password, and logged out of all devices using the spotify website. I have changed my Faceboo...
Spotify Star
1381 Views
1 replies
0 likes
Hallo,Ich wollte vor 2 Tage Spotify nutzen aber es wurde mir blos offline angezeigt obwohl ich volles internet habe. Also deinstallierte ich Sporify und lud es erneut runter. Doch nun kommt die Fehlermeldung:"Der Dienst ist voruebergehend nicht vervu...
Hallo, Ich wollte vor 2 Tage Spotify nutzen aber es wurde mir blos offline angezeigt obwohl ich volles internet habe. Also deinstallierte ich Sporify und lud es erneut runter. Doch nun kommt die Feh...
Newbie
5487 Views
2 replies
0 likes
I have a new Echo, which my wife was using to play music (using Spotify via Alexa) in one room, while i was playing music on my Sonos speaker (using Spotify via Sonos desktop) in another room. However, it keeps on stopping on my speaker (or on Echo) ...
I have a new Echo, which my wife was using to play music (using Spotify via Alexa) in one room, while i was playing music on my Sonos speaker (using Spotify via Sonos desktop) in another room. Howeve...
Newbie
2486 Views
2 replies
2 likes
I'm having other artist's tracks with the same artist name under my artist profile,how can I solve this?
I'm having other artist's tracks with the same artist name under my artist profile,how can I solve this?
Spotify
382 Views
1 replies
0 likes
My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. I'm not able to update any payment info or access a...
My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. ...
Spotify
516 Views
1 replies
0 likes
I have 2 spotify accounts, but I only want one. The first one is the one I use the most, and I accidentally connected it to an old Facebook account from my current one. In an attempt to disconnect the first Spotify account from my old facebook, I per...
I have 2 spotify accounts, but I only want one. The first one is the one I use the most, and I accidentally connected it to an old Facebook account from my current one. In an attempt to disconnect th...
Newbie
124066 Views
36 replies
4 likes
Hi Guys, Anybody know the best way to approach getting your own bands music on New Music playlists that suit your bands genre etc? Thanks
Hi Guys, Anybody know the best way to approach getting your own bands music on New Music playlists that suit your bands genre etc? Thanks 🙂
Casual Listener
47108 Views
8 replies
1 likes
This morning I got an email stating I've canceled my premium subscription which I have not, and now can't login to my account on any device. When I try to login to the website I get "Oops! Something went wrong, please try again or check out our help ...
This morning I got an email stating I've canceled my premium subscription which I have not, and now can't login to my account on any device. When I try to login to the website I get "Oops! Somet...
Roadie
589 Views
1 replies
0 likes
I see my username on my account page. However, my username shows up as letters and number on my public profile. I did not sign up with Facebook.
I see my username on my account page. However, my username shows up as letters and number on my public profile. I did not sign up with Facebook.
Community Legend
482 Views
1 replies
1 likes
Hey zusammenseit einiger Zeit kann ich mich nicht mehr anmelden.Die Message: Du kannst Spotify nicht mehr als 14 Tage im Ausland nutzen!!Ich hab das Konto erst frisch eroeffnet und auch auf das richtige Land. Auch hab ich seitdem Spotify nie im Ausla...
Hey zusammen seit einiger Zeit kann ich mich nicht mehr anmelden. Die Message: Du kannst Spotify nicht mehr als 14 Tage im Ausland nutzen!! Ich hab das Konto erst frisch eroeffnet und auch auf das...
Newbie
2074 Views
2 replies
0 likes
Recently, (approximately first/second week of Jan 2018) my husband and I noticed that my Spotify Premium account was non-functional. Up til this point I had been a Premium member for a couple years with no issue. Not only was my Premium deleted but A...
Recently, (approximately first/second week of Jan 2018) my husband and I noticed that my Spotify Premium account was non-functional. Up til this point I had been a Premium member for a couple years w...
Not applicable
832 Views
2 replies
0 likes
I am trying to switch from a premium subscription to a student premium subscription. I put my credit card info in and it took me to a student verification form. When I put in my name and college into the form it says "a problem has occurred." Is this...
I am trying to switch from a premium subscription to a student premium subscription. I put my credit card info in and it took me to a student verification form. When I put in my name and college into...
Roadie
655 Views
1 replies
0 likes
