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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3075 Views
  • 0 replies
  • 8 likes
  • Security
  • 3075 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456300 Views
  • 973 replies
  • 110 likes
  • Account
  • 456300 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202312 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202312 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110570 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110570 Views
  • 72 replies
  • 12 likes

Superuser Contribution Hi I've been having a problem logging in.

Hi I've been having a problem logging in. I've done a password reset but it says "we are currently experiencing problems please try again later" and I would like some help

  • Visitor
  • Hi I've been having a problem logging in. I've done a password reset but it says "we are currently experiencing problems please try again later" and I would like some help  
  • FabianS_Bogota
  • Roadie
  • 1195 Views
  • 1 replies
  • 0 likes
  • 1195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in failed Ef

After I upgraded Spotify my account automatically logged out, when I’m trying to log in it didn’t work. And after i changed my password (bc i thought i forgot my password) the notification said the same trouble it is “you can only use spotify arboard...

  • Newbie
  • After I upgraded Spotify my account automatically logged out, when I’m trying to log in it didn’t work. And after i changed my password (bc i thought i forgot my password) the notification said the s...
  • FabianS_Bogota
  • Roadie
  • 550 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Unlimited
  • 550 Views
  • 1 replies
  • 0 likes

CHANGE USERNAME SPOTIFY FAMILY

Hi!Can i dot that? how? thanx!!

  • Newbie
  • Hi! Can i dot that? how?   thanx!!
  • LynchxFamily
  • Casual Listener
  • 7623 Views
  • 5 replies
  • 1 likes
  • Subscription
  • 7623 Views
  • 5 replies
  • 1 likes

Superuser Contribution The CSRF token is invalid.

I cannot believe it is so difficult to get support from Spotify! I have a family premium membership, but when my family tries to log in to their own account Spotify websites are not loading correctly and the message about the CSRF token continues to ...

  • Newbie
  • I cannot believe it is so difficult to get support from Spotify!   I have a family premium membership, but when my family tries to log in to their own account Spotify websites are not loading ...
  • FabianS_Bogota
  • Roadie
  • 5811 Views
  • 1 replies
  • 0 likes
  • Account
  • 5811 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t connect to facebook

So, I just created a new account, hoping this would solve the problems I´ve been having these last days. Unfortunately it did not. I´m still not able no get a premium subscription in any way, or connect to facebook. Annoying as **bleep**! Anyone who ...

  • Newbie
  • So, I just created a new account, hoping this would solve the problems I´ve been having these last days. Unfortunately it did not. I´m still not able no get a premium subscription in any way, or...
  • FabianS_Bogota
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loop login error

When I try to login with my facebook account, appears a loop redirection error. I had this problem last week and I just can't login un my spotify premium account. My facebook id: josue.leonel.solis

  • Casual Listener
  • When I try to login with my facebook account, appears a loop redirection error. I had this problem last week and I just can't login un my spotify premium account.  My facebook id: josue.le...
  • Chilanjosue
  • Casual Listener
  • 516 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 516 Views
  • 2 replies
  • 0 likes

Superuser Contribution PS4 Log In Problem

Greetings from Portugal.Recently i decided to once again install Spotify for PS4. I came across a problem because my spotify account was connected to my old PSN account. I managed to solve that problem by going here and doing revoke access:https://ww...

  • Visitor
  • Greetings from Portugal. Recently i decided to once again install Spotify for PS4. I came across a problem because my spotify account was connected to my old PSN account. I managed to solve that p...
  • FabianS_Bogota
  • Roadie
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution After login wrong account

If I login at my IPhone in my OWN account, I Will get in my husbands account with a totale different username and password. How on earth is th possible. Very annoying, because I am a new member and never used spotify before.

  • Newbie
  • If I login at my IPhone in my OWN account, I Will get in my husbands account with a totale different username and password. How on earth is th possible. Very annoying, because I am a new member and n...
  • FabianS_Bogota
  • Roadie
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution mailadres

Can't change our mailadress. They say it is coupled with facebook but i can't disconnect it. In facebook is our adres already changed. Spotify can't log in with facebook also because the mailadres in facebook and spotify is different.

  • Newbie
  • Can't  change our mailadress. They say it is coupled with facebook but i can't disconnect it. In facebook is our adres already changed. Spotify can't log in with facebook also because the mailad...
  • FabianS_Bogota
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Datos de acceso perdidos

Hola buenos dias al cerrar sesion de mi cuenta premium he olvidado mi acceso, no tengo ni el correo electronico ni la contrasena, solo el nombre de usuario. Me gustaria saber como puedo recuperar toda esta informacion Gracias

  • Newbie
  • Hola buenos dias   al cerrar sesion de mi cuenta premium he olvidado mi acceso, no tengo ni el correo electronico ni la contrasena, solo el nombre de usuario. Me gustaria saber como puedo recu...
  • FabianS_Bogota
  • Roadie
  • 368 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching user names

How do I switch user names so I am main account holder. My son set up Premium Family I pay for the account. He now no longer has access to his email account and my debit card has changed so we can't use the service. Do you know how this can be rectif...

  • Newbie
  • How do I switch user names so I am main account holder.  My son set up Premium Family I pay for the account.  He now no longer has access to his email account and my debit card has cha...
  • FabianS_Bogota
  • Roadie
  • 660 Views
  • 1 replies
  • 0 likes
  • Premium
  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution Terms and conditions pane doesn’t fit on my iphone screen

I just logged in for the first time on my iiphone, and I can’t either see the “Accept” button, shrink thevscreen to fit, nor scroll to it. These features work on all other apps.

  • Newbie
  • I just logged in for the first time on my iiphone, and I can’t either see the “Accept” button, shrink thevscreen to fit, nor scroll to it. These features work on all other apps.
  • FabianS_Bogota
  • Roadie
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Wont let me log in because it thinks im overseas

Keeps popping up with this everytime i log in but im not overseas?!?!?! How do i get rid of it so i can log on?

  • Newbie
  • Keeps popping up with this everytime i log in but im not overseas?!?!?! How do i get rid of it so i can log on?
  • IamAnaDima
  • Newbie
  • 427 Views
  • 2 replies
  • 0 likes
  • 427 Views
  • 2 replies
  • 0 likes

Spotify kicked my family members and won't re-admit them...

... and when I asked Spotify support they told me to open a thread here. Now isn't this just awesome customer care? In essence, I have a Spotify account linked to my Facebook. Then I upgraded to Premium for Family. Then I added two family members (li...

  • Regular
  • ... and when I asked Spotify support they told me to open a thread here. Now isn't this just awesome customer care?   In essence, I have a Spotify account linked to my Facebook. Then I upgrade...
  • nusser
  • Casual Listener
  • 3340 Views
  • 14 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3340 Views
  • 14 replies
  • 0 likes

Solved!! Can't invite family members?

Hi, I already have a family account and added a family member. I now want to add 2 more, but can't find the invite-link anywhere?

  • Casual Listener
  • Hi,   I already have a family account and added a family member. I now want to add 2 more, but can't find the invite-link anywhere?
  • shanamoryski
  • Newbie
  • 47083 Views
  • 89 replies
  • 4 likes
  • 47083 Views
  • 89 replies
  • 4 likes

Somebody else uploaded a track as my band

I used to be in a band, Event Horizon, that released an EP called A Study In Change ages ago, it's the only thing on our spotify page but someone else has mistakingly uploaded a song as one of ours and it has not been corrected. It's really out of pl...

  • Casual Listener
  • I used to be in a band, Event Horizon, that released an EP called A Study In Change ages ago, it's the only thing on our spotify page but someone else has mistakingly uploaded a song as one of ours a...
  • Maxim
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 476 Views
  • 1 replies
  • 0 likes

reset account

Hey could you please reset my account "Jette991" since I don´t have any access to it anymore and don´t want to continue paying for my premium subscription. Thank you

  • Visitor
  • Hey could you please reset my account "Jette991" since I don´t have any access to it anymore and don´t want to continue paying for my premium subscription. Thank you 
  • kejt_
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Prepaid credit card problem

I always paid my subsription with prepaid credit cards but now it's not working anymore. It goes with a "paiment failure, try again or try another paiment method..."I tried with two different cards, didnt work, but i've been able to use those cards f...

  • Newbie
  • I always paid my subsription with prepaid credit cards but now it's not working anymore. It goes with a "paiment failure, try again or try another paiment method..." I tried with two different cards...
  • Luke
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Going from single account to Family account - How to divide the playlists

Today I have my account on several devices which the family uses more and more, and add things to playlists. Since it's not possible to play on more than one unit at the time, and the kids want to listen to their music at the same time - it's time to...

  • Newbie
  • Today I have my account on several devices which the family uses more and more, and add things to playlists. Since it's not possible to play on more than one unit at the time, and the kids want to li...
  • Luke
  • Spotify Star
  • 873 Views
  • 1 replies
  • 0 likes
  • 873 Views
  • 1 replies
  • 0 likes

Solved!! Free account vs. Premium account - how to delete my free account?

I started a free Spotify account on my Android phone. After a few days I decided to purchase a Premium account and did so on my iPad - this works fine. My problem arises when I try to activate Spotify from my phone, it will not open in my Premium acc...

  • Visitor
  • I started a free Spotify account on my Android phone. After a few days I decided to purchase a Premium account and did so on my iPad - this works fine. My problem arises when I try to activate Spotif...
  • Luke
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes