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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83512 Views

29 replies

0 likes

  • 83512 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104652 Views

10 replies

3 likes

Account
Login
  • 104652 Views
  • 10 replies
  • 3 likes

Superuser Contribution Account Disabled1

My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. I'm not able to update any payment info or access a...

Newbie

My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. ...

Melody

Spotify

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Solved!! How to submit my band to Spotify playlists?

Hi Guys, Anybody know the best way to approach getting your own bands music on New Music playlists that suit your bands genre etc? Thanks

Newbie

Hi Guys,   Anybody know the best way to approach getting your own bands music on New Music playlists that suit your bands genre etc?   Thanks   🙂

YaBoiTMBeezy

Casual Listener

47611 Views

8 replies

1 likes

Other
  • 47611 Views
  • 8 replies
  • 1 likes

Superuser Contribution Can't login to account

This morning I got an email stating I've canceled my premium subscription which I have not, and now can't login to my account on any device. When I try to login to the website I get "Oops! Something went wrong, please try again or check out our help ...

Visitor

This morning I got an email stating I've canceled my premium subscription which I have not, and now can't login to my account on any device. When I try to login to the website I get "Oops! Somet...

Alfredo

Roadie

651 Views

1 replies

0 likes

Account
Login
Security
Subscription
  • 651 Views
  • 1 replies
  • 0 likes

Letters and Numbers for Username-not Logged In with Facebook

I see my username on my account page. However, my username shows up as letters and number on my public profile. I did not sign up with Facebook.

Visitor

I see my username on my account page.  However, my username shows up as letters and number on my public profile.  I did not sign up with Facebook. 

IguanaSetup

Community Legend

538 Views

1 replies

1 likes

Account
  • 538 Views
  • 1 replies
  • 1 likes

Anmeldung fehlgeschlagen

Hey zusammenseit einiger Zeit kann ich mich nicht mehr anmelden.Die Message: Du kannst Spotify nicht mehr als 14 Tage im Ausland nutzen!!Ich hab das Konto erst frisch eroeffnet und auch auf das richtige Land. Auch hab ich seitdem Spotify nie im Ausla...

Visitor

Hey zusammen seit einiger Zeit kann ich mich nicht mehr anmelden. Die Message: Du kannst Spotify nicht mehr als 14 Tage im Ausland nutzen!! Ich hab das Konto erst frisch eroeffnet und auch auf das...

Akosua

Newbie

2198 Views

2 replies

0 likes

  • 2198 Views
  • 2 replies
  • 0 likes

Premium Account Missing

Recently, (approximately first/second week of Jan 2018) my husband and I noticed that my Spotify Premium account was non-functional. Up til this point I had been a Premium member for a couple years with no issue. Not only was my Premium deleted but A...

Visitor

Recently, (approximately first/second week of Jan 2018) my husband and I noticed that my Spotify Premium account was non-functional. Up til this point I had been a Premium member for a couple years w...

user-removed

Not applicable

920 Views

2 replies

0 likes

  • 920 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issue Changing from Premium to Student Premium

I am trying to switch from a premium subscription to a student premium subscription. I put my credit card info in and it took me to a student verification form. When I put in my name and college into the form it says "a problem has occurred." Is this...

Newbie

I am trying to switch from a premium subscription to a student premium subscription. I put my credit card info in and it took me to a student verification form. When I put in my name and college into...

Aimee_T

Roadie

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify en el extrangero

hola! tenia mi cuenta spotify, pero me cambie de pais, me mude de chile a nueva zelanda y perdi mi cuenta spotify, necesito recuperarlo por que ahi tengo toda mi musica amada, mi correo de cuenta es (correo enviado por el usuario) y no puedo acceder ...

Newbie

hola! tenia mi cuenta spotify, pero me cambie de pais, me mude de chile a nueva zelanda y perdi mi cuenta spotify, necesito recuperarlo por que ahi tengo toda mi musica amada, mi correo de cuenta es ...

Aimee_T

Roadie

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Facebook login does NOT work

My spotify account is created with my Facebook account. I did not want to make a new thread on this topic because I saw there were many already BUT NOTHING WORKED FOR ME. So here I am. I have tried everything. I know for sure my Facebook login is 100...

Newbie

My spotify account is created with my Facebook account. I did not want to make a new thread on this topic because I saw there were many already BUT NOTHING WORKED FOR ME. So here I am.    ...

alexreasoner

Newbie

958 Views

1 replies

1 likes

  • 958 Views
  • 1 replies
  • 1 likes

Superuser Contribution change country

Hello, I am currently living in Spain (opened my account in the UK) and have attempted to change my country in my account. The dropdown list there is grey and unclickable, even though I am physically in Spain. I also cannot do the second option, even...

Visitor

Hello,   I am currently living in Spain (opened my account in the UK) and have attempted to change my country in my account. The dropdown list there is grey and unclickable, even though I...

Aimee_T

Roadie

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade on premium user as student

Hello, a few days ago I wanted to upgrade my acoount to premium. Spotify wanted to check my student mail adress, but i don't have a special E-Mail adress. The university is listed by Spotify. So how can i upgrade my account on Premium for student con...

Newbie

Hello,    a few days ago I wanted to upgrade my acoount to premium.    Spotify wanted to check my student mail adress, but i don't have a special E-Mail adress.    ...

user-removed

Not applicable

1023 Views

2 replies

0 likes

Account
Other
Premium
  • 1023 Views
  • 2 replies
  • 0 likes

Solved!! Change the owner name for Family Plan

I accidentally added my husband's name instead of mine for the owner of the Family Plan account. Is there an easy way to change it, or do I need to delete my account and subscribe again?

Casual Listener

I accidentally added my husband's name instead of mine for the owner of the Family Plan account. Is there an easy way to change it, or do I need to delete my account and subscribe again? 

thilko

Newbie

14515 Views

8 replies

2 likes

  • 14515 Views
  • 8 replies
  • 2 likes

Account not registered with my email

I have a premium account and had my account register with my Facebook. I forgot my password to log in, tried resetting it and it gives me a message saying my email isn’t associated with an account. But when I log in with Facebook it works with the sa...

Newbie

I have a premium account and had my account register with my Facebook. I forgot my password to log in, tried resetting it and it gives me a message saying my email isn’t associated with an account. B...

songassistant

Composer

948 Views

1 replies

0 likes

Account
  • 948 Views
  • 1 replies
  • 0 likes

Solved!! trying to join, says I already belong !

HEy- Spotify says I already bleong, so I asked to set up a differnt passward. I did that and discovered someone has th esame email as I do , but with some capiatl letters in it. I am now joined, with a new password , as a young person from another co...

Newbie

HEy- Spotify says I already bleong, so I asked to set up a differnt passward. I did that and discovered someone has th esame email as I do , but with some capiatl letters in it. I am now  joined...

songassistant

Composer

571 Views

1 replies

0 likes

Account
  • 571 Views
  • 1 replies
  • 0 likes

How do I transfer my playlists from old account to my new account?

Created a new account with my facebook, so my userame is my name. Want to move my playlists from my old to this account. Can anyone help?

Visitor

Created a new account with my facebook, so my userame is my name. Want to move my playlists from my old to this account.    Can anyone help?

Tom

Community Legend

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Still being charged, even after canceling premium

I'm still being charged for premium even though I canceled before the renewal date for spotify premium. This seems like a common problem judging by how many search results have this subject heading.

Newbie

I'm still being charged for premium even though I canceled before the renewal date for spotify premium.  This seems like a common problem judging by how many search results have this subject hea...

pappleg

Newbie

576 Views

2 replies

0 likes

Subscription
  • 576 Views
  • 2 replies
  • 0 likes

Listening simultaneously within the Family Account

The Family Members want to listen to music simultaneously within the Family Account. Is that possible? Can´t find an answer to this simple question.

Newbie

The Family Members want to listen to music simultaneously within the Family Account. Is that possible? Can´t find an answer to this simple question.

Maxim

Spotify Star

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Solved!! Hack or Bug.. account keeps getting hijacked.

Recently I noticed at work my player would stop playing for no reason, I'd just hit play again and a few seconds later it would just stop again. Finally I noticed on my Android a message saying someone was using my account somewhere else, when I only...

Newbie

Recently I noticed at work my player would stop playing for no reason, I'd just hit play again and a few seconds later it would just stop again. Finally I noticed on my Android a message saying someo...

Drew29

Newbie

19391 Views

7 replies

0 likes

Login
Premium
Security
  • 19391 Views
  • 7 replies
  • 0 likes

Superuser Contribution add family members

Hi I'm trying to add family members to my account but even though I have added their email and checked that they are correct. They are not receiving the email to upgrade their account. I have tried to resend and it doesn't work either. sending normal...

Newbie

Hi I'm trying to add family members to my account but even though I have added their email and checked that they are correct. They are not receiving the email to upgrade their account. I have tried t...

Melody

Spotify

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes