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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1819 Views
  • 0 replies
  • 8 likes
  • Security
  • 1819 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448580 Views
  • 970 replies
  • 108 likes
  • Account
  • 448580 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199604 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199604 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108686 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108686 Views
  • 72 replies
  • 11 likes

Log on

I do not rember my user name but I subscribed to premium trial and my card is associated with this I need to be able to log on to cancel I have loged in with my email but it is not the right account as none of my library is coming up and I did not co...

  • Newbie
  • I do not rember my user name but I subscribed to premium trial and my card is associated with this I need to be able to log on to cancel I have loged in with my email but it is not the right account ...
  • Nickolay
  • Composer
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Cant update email Address through facebook

My email on my spotify account is no longer current. When I go to update it it tells me to do ti via facebook. The email on my facebook account is correct. But it remains wrong on Spotify. ALSO I have the fee for premium coming out of my acount as us...

  • Newbie
  • My email on my spotify account is no longer current.  When I go to update it it tells me to do ti via facebook.  The email on my facebook account is correct.  But it remains wrong on S...
  • Nickolay
  • Composer
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Thailand Spotify Family subscription not accepting payment

Hello, I am in Thailand and trying to get a family premium plan, but when I fill out the form with my Thai credit card, it is not accepted. I tried my other cards and they don't work either. Thanks for your help

  • Newbie
  • Hello, I am in Thailand and trying to get a family premium plan, but when I fill out the form with my Thai credit card, it is not accepted.  I tried my other cards and they don't work either. &...
  • Nickolay
  • Composer
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

Spotify Student & Hulu - Problems Logging In

Hi, I've been using Spotify Student and have my Hulu account linked to it for a few months now. I'm being charged regularly and have never had problems with my account before. I can't log in to Hulu, and when I go to Spotify > My Account > Activate H...

  • Visitor
  • Hi,   I've been using Spotify Student and have my Hulu account linked to it for a few months now. I'm being charged regularly and have never had problems with my account before. I ca...
  • Nickolay
  • Composer
  • 2297 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 2297 Views
  • 1 replies
  • 0 likes

Solved!! Move playlists to a new account

Can anyone help with this? Canceling my Facebook account has created a lot of problems with Spotify, but I figured it out. But I have a quite a few long playlists that I do not want to have to recreate on my new Spotify account. Is there a way to bac...

  • Casual Listener
  • Can anyone help with this? Canceling my Facebook account has created a lot of problems with Spotify, but I figured it out. But I have a quite a few long playlists that I do not want to have to recrea...
  • rossi1911
  • Community Legend
  • 110471 Views
  • 3 replies
  • 3 likes
  • 110471 Views
  • 3 replies
  • 3 likes

Why can't I access a specific artist when other people from my country can?

Hello, I've been wondering for some time why this is happening. I'm able to acces all new music from Gesu no Kiwami Otome, but the previous albums don't even show up on my Spotify. I used to think they just didn't release them on Spotify, but my frie...

  • Casual Listener
  • Hello,    I've been wondering for some time why this is happening. I'm able to acces all new music from Gesu no Kiwami Otome, but the previous albums don't even show up on my Spotify. I u...
  • Nickolay
  • Composer
  • 836 Views
  • 5 replies
  • 0 likes
  • 836 Views
  • 5 replies
  • 0 likes

Stop suggested songs from playing

I’m getting so irritated with Spotify! I have well over the 12 songs on my playlist and yet I still keep getting suggested songs. Not to mention they play back to back to back so I use all my skips trying to skip them. If I wanted them on my list I w...

  • Casual Listener
  • I’m getting so irritated with Spotify! I have well over the 12 songs on my playlist and yet I still keep getting suggested songs. Not to mention they play back to back to back so I use all my skips t...
  • Nickolay
  • Composer
  • 5213 Views
  • 1 replies
  • 4 likes
  • Account
  • 5213 Views
  • 1 replies
  • 4 likes

Changing country in account profile

I moved to Ireland and I'm trying to update the country in my account profile but it is not an editable field. I followed the help to update my subscription method to an Irish payment method but it will not accept my Irish zip code.The error message ...

  • Casual Listener
  • I moved to Ireland and I'm trying to update the country in my account profile but it is not an editable field. I followed the help to update my subscription method to an Irish payment method but it w...
  • Nickolay
  • Composer
  • 539 Views
  • 3 replies
  • 0 likes
  • 539 Views
  • 3 replies
  • 0 likes

Think I've been hacked

Think my account has been hacked as it's says I'm listening on web player which I'm not. Songs in my recently playlist I've never heard of, I've changed my password still happening?

  • Casual Listener
  • Think my account has been hacked as it's says I'm listening on web player which I'm not. Songs in my recently playlist I've never heard of, I've changed my password still happening?
  • Nickolay
  • Composer
  • 414 Views
  • 3 replies
  • 0 likes
  • 414 Views
  • 3 replies
  • 0 likes

Paying for premium but all my playlists have disappeared and it's showing as a free account

Hi I've just tried my account and can't access it as premium on either my android phone or my desktop. I havent changed any of my account details for years. I've uninstalled and reinstalled but it's still showing the same. I've reset password today i...

  • Visitor
  • Hi I've just tried my account and can't access it as premium on either my android phone or my desktop. I havent changed any of my account details for years. I've uninstalled and reinstalled but it's ...
  • Nickolay
  • Composer
  • 351 Views
  • 1 replies
  • 1 likes
  • 351 Views
  • 1 replies
  • 1 likes

Spotify won't let me change my email address

I simply want to change my asscociated Spotify email address from a recently defunct email address to my current gmail address, but when I try, Spotify tells me my gmail address is "already in use." I vaguely recall that a few years back, I may have ...

  • Newbie
  • I simply want to change my asscociated Spotify email address from a recently defunct email address to my current gmail address, but when I try, Spotify tells me my gmail address is "already in use."&...
  • Nickolay
  • Composer
  • 662 Views
  • 1 replies
  • 0 likes
  • Account
  • 662 Views
  • 1 replies
  • 0 likes

Hulu & spotify

I have linked Hulu to my Spotify Premium Student account. However, whenever I try to create a new Hulu account, or link an existing account, it doesn’t work. It tells me to contact Spotify support. If you could please let me know why this is happenin...

  • Newbie
  • I have linked Hulu to my Spotify Premium Student account. However, whenever I try to create a new Hulu account, or link an existing account, it doesn’t work. It tells me to contact Spotify support. I...
  • feelikeastrangr
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

HACKAT KONTO

Mitt konto är hackat!! Någon har bytt mail och lösen, och jag kan inte ändra tillbaka då jag inte kan det nya lösenordet. Jag kommer dock in via faccebook. KAN NI HJÄLPA MIG??? Varför kan man inte radera sitt konto på en gång när man har loggat in??

  • Newbie
  • Mitt konto är hackat!! Någon har bytt mail och lösen, och jag kan inte ändra tillbaka då jag inte kan det nya lösenordet. Jag kommer dock in via faccebook. KAN NI HJÄLPA MIG??? Varför kan man inte ra...
  • Demiro
  • Newbie
  • 1342 Views
  • 2 replies
  • 1 likes
  • 1342 Views
  • 2 replies
  • 1 likes

Miss typed email

"Currently, I am using a second spotify account that I made on my computer. On my phone, I am logged in to another, older, spotify account that I made this past summer. The account on my phone needs a payment update, and says to check my email. i hav...

  • Newbie
  • "Currently, I am using a second spotify account that I made on my computer. On my phone, I am logged in to another, older, spotify account that I made this past summer. The account on my phone needs ...
  • ChaosKing
  • Newbie
  • 672 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 672 Views
  • 2 replies
  • 0 likes

Seriously what the hell

After spotify doesnt recognize my facebook (shouldnt be required anyway!) it just hangs when i try again. last nerve, spotify. other services are being looked into TOMORROW.

  • Casual Listener
  • After spotify doesnt recognize my facebook (shouldnt be required anyway!) it just hangs when i try again. last nerve, spotify. other services are being looked into TOMORROW.
  • Pratotfail1313
  • Newbie
  • 3273 Views
  • 9 replies
  • 0 likes
  • 3273 Views
  • 9 replies
  • 0 likes

I just want to know how many minutes of music I've listened last year.

I tried 2-3 week ago to see my Wrapped 2017 but got that error with not enough data and now I've noticed that you can't see the stats from last year only the playlists, is there still a way to see my stats from 2017?

  • Newbie
  • I tried 2-3 week ago to see my Wrapped 2017 but got that error with not enough data and now I've noticed that you can't see the stats from last year only the playlists, is there still a way to see my...
  • Maxim
  • Spotify Star
  • 15459 Views
  • 1 replies
  • 0 likes
  • Account
  • 15459 Views
  • 1 replies
  • 0 likes

Solved!! Unrecognized Device Using Account

Hello, I'm having a problem that an unrecognized device keeps using my account. Has deleted my playlists, interrupts songs, and creates playlists. I tried doing the log out everywhere option and have changed my password twice now but as soon as I'm l...

  • Newbie
  • Hello,   I'm having a problem that an unrecognized device keeps using my account. Has deleted my playlists, interrupts songs, and creates playlists. I tried doing the log out everywhere option...
  • Maxim
  • Spotify Star
  • 1291 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1291 Views
  • 1 replies
  • 0 likes

Free Spotify

Hello, I've been using Spotify premium for quite some time without paying, and I'm not sure where should I report it. Well, in the summer of 2016, I've been to Poland and I bought an Oringe sim card. At the time, there was an offer to activate Spotif...

  • Casual Listener
  • Hello,    I've been using Spotify premium for quite some time without paying, and I'm not sure where should I report it.    Well, in the summer of 2016, I've been to Poland an...
  • Robert_W
  • Community Legend
  • 634 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Subscription
    Unlimited
  • 634 Views
  • 3 replies
  • 0 likes

The app freezes after trying to log in.

Dear Spotify Community, I just downloaded the Spotify app for Windows PC (8.1), but from the very first attempt to log in, the app freezes. I first changed my default browser to Internet Explorer and that helped a bit, because at least a browser gave...

  • Newbie
  • Dear Spotify Community,   I just downloaded the Spotify app for Windows PC (8.1), but from the very first attempt to log in, the app freezes. I first changed my default browser to Internet Exp...
  • tretuttle
  • Newbie
  • 855 Views
  • 2 replies
  • 0 likes
  • Login
  • 855 Views
  • 2 replies
  • 0 likes