Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Wierd

Wierd

I HAD spotify family premium.  I have been signed out of everything.  now I cant sign back in... I reset my password, and NOW my family premium is gone.

 

My account is screwy.  Please help.

Reply
1 Reply

TheBrickSlayer

that's kinda sad to read. Sorry for the question, but are you sure you are using the right e-mail? Also you could've reset the password for another account, is this possible?

 

Anyway if you are right and your plan is gone, be sure to open a ticket here : https://www.spotify.com/en/about-us/contact/

Suggested posts