Won't play my music without wifi connection

[Shay1231]

I can't play my music unless I am connected to wifi and I have subscribed to premium help please

[Hubo]

Hey @Shay1231! Welcome to the Spotify Community!

Alright, just to make sure, you've followed these steps to download your music to your device? Let me know how you get on! 🙂

Have a great day!

[Diacono]

before i had premium i could listen to music using my phone's data since downloading premium everytime i try to listen to music it says im offline. How do i listen to music using my data? im talking about music that i havent downloaded.

[Hubo · Accepted solution]

Hey @Diacono!

That's not cool! Could you make sure you've got mobile data turned on for Spotify in Settings? Also, could you do a quick log out and log back in for me? Let me know how you get on! 🙂

Have a great day!

[Diacono]

That did it thanks

[Hubo]

Hey @Diacono!

Awesome to hear things are working again for you! Feel free to give me a shout if anything else pops up! 🙂 I'm.. http://spoti.fi/1J9seew. 😉

Happy holidays!