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Step 1


Wrong account set up

Wrong account set up



I created an account, and my husband said he would sign up for premium on that account which we share. He mistakenly created a second account and signed up for premium on the second one. How do we switch the premium subscription to the first account and cancel the second one?



2 Replies

Hey @user-removed,


Spotify Support may be able to transfer the remaining days of Premium to the right account. Just contact them through one of the channels below:

Contact form:

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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Thanks! I'll try that.

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