Wrong amount charged

[whiteboard180]

Hi, i signed up last night for the Premium for $0.99 for 3 months. However, i was charged $9.90 for one month. I am a new user. Please help to reinstate to 3 months for $0.99. Thank you.

[Maxim]

Hi,

I don't think that the 3-for-1 $0.99 offer is still a thing. It has been something like a christmas offer.

Sorry about that.

Update: Maybe it was an offer until yesterday. Seems like you were a little bit too late. 😞

[whiteboard180]

Hi, 
I am in Singapore. It is a promotion at $0.99 for 3 months till 31st Mar 16. My husband also signed up today and he was charged $0.99 for 3 months. 
For your assistance please. Thanks.

[Maxim]

Spotify Support may be able to fix this. They can be contacted via:

Twitter: https://twitter.com/spotifycares
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/?ref=CR
Contact form: https://support.spotify.com/contact-spotify-support/?contact

[whiteboard180]

Thank you for your advice. 😊