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Wrong email

Wrong email

I connected my facebook account to my spotify but it used the wrong email account. I no longer have access to that email account so I can't get the confirmation code for my family plan. What do I do?

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1 Reply

Hi daddyplsno. Welcome to the Spotify Community!

 

It looks like you have created your account directly from Spotify. You just need to get in touch with the folks at Spotify to help you update your email address. Once updated, you can then ask your Family owner to resend you the confirmation code in the new email address.

 

You can reach out to them here, on Twitter with the @SpotifyCares handle, or on their Facebook page.

 

Thanks,

marlonespi

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