Spotify premium payments

Hello,Is there a place where I can double check whether I've paid Spotify every single month? (Apart from my bank account). Last month the payment was undone because I had no money in my account, I'm guessing this just means next month there'll be de...

• Seandekeizer
• Newbie
• Hello, Is there a place where I can double check whether I've paid Spotify every single month? (Apart from my bank account). Last month the payment was undone because I had no money in my account,...
• 2016-10-11 9:52:04 AM
• 2016-10-11 11:47:56 AM
• Bearfootrecords
• Community Legend
• 222 Views
• 1 replies
• 0 likes

I need to unsubscribe but can't login on my desktop

I signed up with Spotify with my old facebook and no longer have access to the email that is connected to my old facebook. I want to use my Spotify premium on my desktop but can't log in. I need to delete and un subscribe from my old Spotify so I can...

• JennamarieLakes
• Newbie
• I signed up with Spotify with my old facebook and no longer have access to the email that is connected to my old facebook. I want to use my Spotify premium on my desktop but can't log in. I need to d...
• 2016-10-11 11:17:42 AM
• 2016-10-11 11:43:18 AM
• Bearfootrecords
• Community Legend
• 151 Views
• 1 replies
• 0 likes
• Account

Delete an old account and remove it from Facebook?

I have an old account that's linked to my Facebook that I don't use anymore. I want to delete that account and unlink it from Facebook and link my current account to Facebook? Thanks.

• Hdjdjsnah
• Casual Listener
• I have an old account that's linked to my Facebook that I don't use anymore.  I want to delete that account and unlink it from Facebook and link my current account to Facebook?   Thanks.
• 2016-10-11 9:21:33 AM
• 2016-10-11 11:35:57 AM
• Bearfootrecords
• Community Legend
• 184 Views
• 1 replies
• 0 likes
• Account
  Login
  Subscription

30 Day Free Trial

I cancelled my 30 day free trial subscription before the deadline but I still have premium features. Will I be charged for this, or will the free trial last until the full 30 days is up and then stop?

• Falloutholmes
• Newbie
• I cancelled my 30 day free trial subscription before the deadline but I still have premium features. Will I be charged for this, or will the free trial last until the full 30 days is up and then stop?
• 2016-10-10 12:48:54 AM
• 2016-10-11 6:45:27 AM
• wvianabiologo-b
• Newbie
• 193 Views
• 2 replies
• 0 likes
• Subscription

I recently have become verified. In doing so, I seemed to have lost 150+ followers

Hi all, my band has recently become verified on Spotify. However, as soon as we were, our followers dropped down to 100. We have 260+. I also seemed like I had to re-follow the band. We all of the people following us dropped? I'd just like to make su...

• bgartrell
• Newbie
• Hi all, my band has recently become verified on Spotify. However, as soon as we were, our followers dropped down to 100. We have 260+. I also seemed like I had to re-follow the band. We all of the pe...
• 2016-10-11 5:42:42 AM
• 2016-10-11 6:35:06 AM
• marlonsphere
• Roadie
• 244 Views
• 1 replies
• 0 likes

I can log onto other devices with user name and password but won't let me log into account.

I have changed email address so I can't open to get new password

• Rochelledlk
• Newbie
• I have changed email address so I can't open to get new password
• 2016-10-11 3:51:05 AM
• 2016-10-11 6:31:32 AM
• marlonsphere
• Roadie
• 161 Views
• 1 replies
• 0 likes
• Login

Student Discount with 3-month Trial

Hi!! I was wondering if I could do the trial for premium Spotify, but after the 3 months of the trial it would go straight to the student discount? It doesn't give me that option when purchasing the trial. Thanks!

• lspainho
• Newbie
• Hi!! I was wondering if I could do the trial for premium Spotify, but after the 3 months of the trial it would go straight to the student discount? It doesn't give me that option when purchasing the ...
• 2016-10-11 5:47:59 AM
• 2016-10-11 6:22:23 AM
• marlonsphere
• Roadie
• 1936 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

Account disabled

Hello my name is Edris Keyam and i live in the Netherlands.account email (edriskeyam82@hotmail.com) I had an premium account just for me. A few days ago i bought premium family under the same account and invited my family. I think yesterday or the da...

• edris89help
• Casual Listener
• Hello my name is Edris Keyam and i live in the Netherlands. account email (edriskeyam82@hotmail.com)   I had an premium account just for me.  A few days ago i bought premium family unde...
• 2016-10-10 3:10:27 PM
• 2016-10-11 3:31:43 AM
• sakura08
• Roadie
• 234 Views
• 3 replies
• 0 likes
• Account

Says I need to install Flash Player but I already have it

• olihaydock
• Newbie
• 2016-10-10 11:31:43 PM
• 2016-10-11 3:25:51 AM
• sakura08
• Roadie
• 468 Views
• 2 replies
• 0 likes

Re active premium

Buenas tardes, reactive mi cuenta premium, me cobraron doble a mi tarjeta de crédito y sigo apareciendo como free

• mariobrox
• Newbie
• Buenas tardes, reactive mi cuenta premium, me cobraron doble a mi tarjeta de crédito y sigo apareciendo como free
• 2016-10-11 1:00:46 AM
• 2016-10-11 3:18:31 AM
• sakura08
• Roadie
• 240 Views
• 1 replies
• 0 likes

Premium subscription

I recently switched to an iPhone 7 and have had premium through my service provider (Sprint). When I logged back in my premium seems to be lost. Any thoughts or ideas. Is it a service provider problem or Spotify?

• RedRobster
• Newbie
• I recently switched to an iPhone 7 and have had premium through my service provider (Sprint). When I logged back in my premium seems to be lost. Any thoughts or ideas. Is it a service provider proble...
• 2016-10-10 12:44:00 AM
• 2016-10-11 3:03:06 AM
• sakura08
• Roadie
• 186 Views
• 1 replies
• 0 likes

how do i get a refund???

I was trying to get the student discount, but I am in high school so I realized I wasn't eligible for it. I was still charged, however, and my account was never upgraded to premium. I instead made a subscription somewhere else, so I want a refund.

• usaimt12
• Newbie
• I was trying to get the student discount, but I am in high school so I realized I wasn't eligible for it. I was still charged, however, and my account was never upgraded to premium. I instead made a ...
• 2016-10-10 12:24:04 AM
• 2016-10-11 2:59:24 AM
• sakura08
• Roadie
• 268 Views
• 1 replies
• 0 likes

Not happy right now, hope I don't have to get mad.

I'm a little pissed off. Last year (Sept 2015) we were in Cuba for 2 weeks to get married. I have the premium version so I pay monthly. All my songs worked, without WiFi or internet connection. Worked great when we returned in April of 2016. We went ...

• corilayn
• Newbie
• I'm a little pissed off. Last year (Sept 2015) we were in Cuba for 2 weeks to get married. I have the premium version so I pay monthly. All my songs worked, without WiFi or internet connection. Worke...
• 2016-10-10 3:45:17 AM
• 2016-10-11 2:55:22 AM
• sakura08
• Roadie
• 588 Views
• 1 replies
• 0 likes
• Your Music

Can't change country settings - Help!

Hi, my partner and I are trying to subscribe to a Premium for Family account and are having a lot of trouble. The credit card we are using to pay for the subscription is a Canadian card (our joint credit card) and we have tried to change his account ...

• delmikmaq
• Newbie
• Hi, my partner and I are trying to subscribe to a Premium for Family account and are having a lot of trouble. The credit card we are using to pay for the subscription is a Canadian card (our joint cr...
• 2016-10-10 12:47:32 AM
• 2016-10-11 2:31:31 AM
• Algee
• Roadie
• 324 Views
• 1 replies
• 0 likes