Accounts

Superuser Contribution Spotify family-different country glitch

Two of the people I am trying to add to are getting error messages saying that they need to be in the same country... and we are.HALP.

Superuser Contribution Can not retrieve my account but continously charging my credit card. Pls help

Superuser Contribution Account was open with my email address

Superuser Contribution Frustrating unable to change p/word and email

The email address connected to my account has been closed and I don't know my password. I am only able to login with my facebook.I would like to change my email address and then upgrade to premium.I cannot update my email address as I do not know my ...

Superuser Contribution Why dont I have family premium?

A while ago I installed spotify premium, but later on my family decided to install family premium. So I cancelled my premium subscription and got the family version instead. For some reason, I don't have family premium anymore but everyone else in my...

Superuser Contribution Logging in username

**bleep**! I updated my stupid IPhone and it made me log in again! I don't know if I lost my whole music but it is still charging me! I tried logging in with my username but forgot my password! It still didn't retrieve all my music

Superuser Contribution Can't login

I can't login spotify account after i hd got back my phone from the care centre for repairment, it stated that my account is not connected to face book account, at that time i signed up my account was through spotify app, not through face book, pleas...

Superuser Contribution not working

listen I've paid this month and it came out of my account and I think it was a special offer for 3 months I don't even no how it came out as I didn't want to pay I was on a free trial but some reason the 9.99 came out but I'm still not even on premiu...

Superuser Contribution Not Receiving Notifications on iPhone

I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfold, released a new song on Spotify and I only found...

Superuser Contribution Unwanted Device

I noticed someone else was listening to my account today, on a device called "Kimberly's Echo." Only, I don't know a Kimberly, and I can't seem to unlink the device. I've tried removing online devices, the "sign out everywhere" feature, I even set up...

Superuser Contribution CAN'T LOG IN TO PAY MY BILL

I try to log in but I get ERROR CODE 3. I try to ask to reset my password but Im told that my email address is not linked to any active account. So I figure the issue is that my CC info needs to be updated because I was overdrawn a few days ago. But ...

Family premium and Vodaphone

I have had premium for about 18 months or so, but recently got it included in a Vodaphone contract which has 2 years to run. I want to upgrade to family premium but from the posts here I don't think I can without cancelling the Vodaphone account whic...

How do I get my family members in to the family list?

Finally I took the step to upgrade to Family. Just to experiance nothing but obsticles! I realized that I need to open FREE accounts for all 4 invites but Spotify keeps complaining about "already used email account". Where does Spotify look for used ...

I can't log into my equaliser app

Family Subscription - invitees can't redeem

Hi, Have been a premium member for a while - just set up family account. When I send the link to my kids email address it takes them to the spotify "login" page - obviously they can't login as they don't have an account, thats the point of family sha...

Moving to an other country

So recently I moved to Japan. Which means that my spotify stopped working and I had to change my country to Japan. However now my spotify is in Japanese while I can not read nor speak Japanese. Even worse all my numbers and playlists are removed. How...

Forgot username, password, and have a misspelled email.

I have premium but I've been using a visa gift card and I'll be out of money on it by the end of this month. When I made my account I guess I misspelled my email because neither of them are working. I also forgot my username and there is nothing I ca...

Superuser Contribution Remove Spotify from a deactivated Facebook Account.

Can somebody from Spotify help me with this? I created a new Spotify account forgetting I had a Spotify Premium account on a deactivated Facebook. I cannot recover the Facebook to cancel the subscription or transfer it to my new Spotify account.