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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88225 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
739617 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756028 Views
18 replies
29 likes
Hi,My son has a spotify account which he does not remember the username or password. We now have a family account & are still being charged for the individual account. How can I cancel the account with cancelling the credit card authorisation?
Hi, My son has a spotify account which he does not remember the username or password. We now have a family account & are still being charged for the individual account. How can I cancel the acco...
Regular
725 Views
3 replies
0 likes
My problem is that I've forgotten my password so I'm trying to reset it but the mail that is supposed to come to my email never comes. I can only log in with facebook but I won't use it anymore, so i don't now what to do.
My problem is that I've forgotten my password so I'm trying to reset it but the mail that is supposed to come to my email never comes. I can only log in with facebook but I won't use it anymore, so i...
Spotify Legend
198 Views
1 replies
0 likes
I have been charged £12.99, I'm on a free subscription. I tried to change the subscription, but I can't change it.
I have been charged £12.99, I'm on a free subscription. I tried to change the subscription, but I can't change it.
Community Legend
501 Views
1 replies
0 likes
I received a gift card in Hong Kong and upgraded to Premium today. However, I will be leaving to London in the coming week. Since I have not input any payment information, will my premium account still work in London? How can I change my country so t...
I received a gift card in Hong Kong and upgraded to Premium today. However, I will be leaving to London in the coming week. Since I have not input any payment information, will my premium accoun...
Spotify Legend
259 Views
1 replies
0 likes
Hello,We're a family from Greece. We study in different cities and we want to upgrade to premium with the premium family service.But, there's a problem...This feature is allowed to people living in the same address...What that means?Has anything to d...
Hello, We're a family from Greece. We study in different cities and we want to upgrade to premium with the premium family service. But, there's a problem... This feature is allowed to people livin...
Casual Listener
448 Views
2 replies
0 likes
Three months ago, I payed 99c for the three months of premium, and I want to cancel the subscription. But i have forgotten the email and password to the account, so I contacted spotify and they told me to come here. Is there a way for Sotify to remot...
Three months ago, I payed 99c for the three months of premium, and I want to cancel the subscription. But i have forgotten the email and password to the account, so I contacted spotify and they told ...
Spotify Star
234 Views
1 replies
0 likes
Hi, When I try to create a new account for my wife I get the message that the mail address is in use. I then went to "forgot my password" according to the FAQ to see if she's created an account and forgot about it. In that dialog I get the messege th...
Hi, When I try to create a new account for my wife I get the message that the mail address is in use. I then went to "forgot my password" according to the FAQ to see if she's created an acco...
Spotify Star
228 Views
1 replies
0 likes
Hi there. I am continually being charged twice on my account, i believe I only have the one account thanksamy garland
Hi there. I am continually being charged twice on my account, i believe I only have the one account thanks amy garland
Community Legend
271 Views
1 replies
0 likes
I used to have a premium account but lost my email, dont remember my username and got a new phone, now Im using a free account since I forgot everything about the premium one.How can I get my account back? Is it possible to get it back using my credi...
I used to have a premium account but lost my email, dont remember my username and got a new phone, now Im using a free account since I forgot everything about the premium one. How can I get my accou...
Spotify Legend
208 Views
1 replies
0 likes
So I use my globe prepaid phone number to pay for premium but that number has ceased to work... I got a new sim card with a new number and tried to update it, entered my number, spotify tells me to wait for a four digit pin that should be sent to me ...
So I use my globe prepaid phone number to pay for premium but that number has ceased to work... I got a new sim card with a new number and tried to update it, entered my number, spotify tells me to w...
Spotify Legend
339 Views
1 replies
0 likes
I have an old Spotify account created with Facebook login and a new one via email login.The old account was linked to Unidays for Spotify Student discount, I canceled the subscription and now I have two free accounts. The problem is I can't apply the...
I have an old Spotify account created with Facebook login and a new one via email login. The old account was linked to Unidays for Spotify Student discount, I canceled the subscription and now I hav...
Spotify Legend
1691 Views
1 replies
0 likes
Your Monthly payment fails- you log in and pay it - but then can't access it on your mobile. Nowhere to turn to but a "community". Over half an hour of dicking around for the 'convenience' of online music. Can Apple be worse??
Your Monthly payment fails- you log in and pay it - but then can't access it on your mobile. Nowhere to turn to but a "community". Over half an hour of dicking around for the 'convenience' of online ...
Casual Listener
544 Views
4 replies
0 likes
Hey so I had a subscription on my old phone and I can't remember my email address or password that it's set up with and I'm still getting charged and I'd like to unsubscribe. How do I do this?
Hey so I had a subscription on my old phone and I can't remember my email address or password that it's set up with and I'm still getting charged and I'd like to unsubscribe. How do I do this?
Spotify Legend
342 Views
1 replies
0 likes
I currently have Premium, I signed up for it at the end of August and my next payment isn't until October. I didn't know about Student Premium, so I would like to change from $9.99 Premium to the $4.99 Student Premium. Can I do this without getting c...
I currently have Premium, I signed up for it at the end of August and my next payment isn't until October. I didn't know about Student Premium, so I would like to change from $9.99 Premium to the $4....
Spotify Legend
209 Views
1 replies
0 likes
Spotify Legend
879 Views
1 replies
0 likes
I bought premium in Apple Store. It shows in my apple account that I've purchased my premium. But when I go to Spotify I can't get the premium accessories. I've contacted apple and they told me to come here. I've logged out of my account and it still...
I bought premium in Apple Store. It shows in my apple account that I've purchased my premium. But when I go to Spotify I can't get the premium accessories. I've contacted apple and they told me to co...
Spotify Star
213 Views
1 replies
0 likes
PLEASE!!!!!!!!!!!!!!!
PLEASE!!!!!!!!!!!!!!!
Community Legend
209 Views
1 replies
0 likes
I signed up for the two dollar new user playstation deal. However i never had the oppurtuninty to make a spottify acount. I was charged 2 dollars by PSN and they say my account is linked through spotify.
I signed up for the two dollar new user playstation deal. However i never had the oppurtuninty to make a spottify acount. I was charged 2 dollars by PSN and they say my account is linked through spot...
Spotify Star
339 Views
1 replies
0 likes
I originally subscribed to Premium with the student discount for $4.99. I recently checked my bank transactions and noticed that the past two months I have been charged without the discount for $9.99 instead of $4.99. I checked my account settings an...
I originally subscribed to Premium with the student discount for $4.99. I recently checked my bank transactions and noticed that the past two months I have been charged without the discount for $9.99...
Community Legend
239 Views
1 replies
1 likes
I signed up for spotify premium yesterday and almost immediately had 3 charges to my bank accound, all saying they were from spotify. How do I get that taken care of/ get my money back?
I signed up for spotify premium yesterday and almost immediately had 3 charges to my bank accound, all saying they were from spotify. How do I get that taken care of/ get my money back?
Community Legend
236 Views
1 replies
0 likes
