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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 395043 Views
  • 941 replies
  • 107 likes
  • Account
  • 395043 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170137 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170137 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98689 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98689 Views
  • 68 replies
  • 10 likes

Superuser Contribution Problems with upgrading to premium.

There seems to be a problem when I try to subscribe through mobile. It says that they texted my mobile but I don't receive any SMS. I can't verify my payment.

  • Newbie
  • There seems to be a problem when I try to subscribe through mobile. It says that they texted my mobile but I don't receive any SMS. I can't verify my payment.
  • FabianS_Bogota
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Get 30 days free premium

Hi! I created a Spotify acount, and i realized that I can get for free 30 days of premium, I feed all my personal data but theres an error that prevents me from continuing, I tried with diferent payment ways and the issue continues. What I need to do...

  • Newbie
  • Hi! I created a Spotify acount, and i realized that I can get for free 30 days of premium, I feed all my personal data but theres an error that prevents me from continuing, I tried with diferent paym...
  • FabianS_Bogota
  • Roadie
  • 1128 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1128 Views
  • 1 replies
  • 0 likes

Solved!! Gift Cards

Why cannot I purchase a gift card directly on the website? It states my card is having a bad day. I have tried two different cards and still will not work. How can I purchase this?

  • Casual Listener
  • Why cannot I purchase a gift card directly on the website? It states my card is having a bad day. I have tried two different cards and still will not work. How can I purchase this?
  • Bittencourt
  • Spotify Star
  • 424 Views
  • 3 replies
  • 0 likes
  • 424 Views
  • 3 replies
  • 0 likes

Superuser Contribution ???

Being charged twice a month as an individual and a family. Not cool considering our accounts keep saying we are not in the country and it won't let us log in. This seems very odd considering in losing out on $32 a month for nothing...You guys need a ...

  • Newbie
  • Being charged twice a month as an individual and a family. Not cool considering our accounts keep saying we are not in the country and it won't let us log in. This seems very odd considering in losin...
  • FabianS_Bogota
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 129 Views
  • 1 replies
  • 0 likes

Cannot login to spotify with facebook, email, usermane, or anything!

So it has been about a month of trying now, I have been to the Q&A, the FAQ, the support emails and there is still nothing I can find to help! I cannot connect to Spotify with my facebook, it will say logging in, it will login and then go back to the...

  • Newbie
  • So it has been about a month of trying now, I have been to the Q&A, the FAQ, the support emails and there is still nothing I can find to help! I cannot connect to Spotify with my facebook, it wil...
  • 32382
  • Newbie
  • 225 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 225 Views
  • 2 replies
  • 0 likes

Can't sign up for Student Discount

I am trying to sign up for the student discount, I cancelled my premium subscription to sign up for the student discount but it will not load past this screen. I have emailed for help but there has been no solution, what can be done so that I can sig...

Screen Shot 2016-09-27 at 4.38.25 PM.png
  • Newbie
  • I am trying to sign up for the student discount, I cancelled my premium subscription to sign up for the student discount but it will not load past this screen. I have emailed for help but there has b...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canceled subscription

I canceled my .99/per month for 3 months spotify premium subscription on the day 3 months after I paid for it. I was charged for an additional month ($9.99+).

  • Newbie
  • I canceled my .99/per month for 3 months spotify premium subscription on the day 3 months after I paid for it. I was charged for an additional month ($9.99+).
  • FabianS_Bogota
  • Roadie
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Being charged when im spotify free

Being charged £9.99 when my account says spotify free?

  • Newbie
  • Being charged £9.99 when my account says spotify free?
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Number of devices on Premium?

I have a premium plan and have three devices under my plan. But I found no information in this site about the limit of number of devices that I can have in the regular premium plan.Do any know? Where can I find this information? It's usefull to know ...

  • Music Fan
  • I have a premium plan and have three devices under my plan. But I found no information in this site about the limit of number of devices that I can have in the regular premium plan. Do any know? Whe...
  • FabianS_Bogota
  • Roadie
  • 479 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 479 Views
  • 1 replies
  • 0 likes

Log off all devices

I need to log off of all devices ASAP as someone has hacked my account.

  • Casual Listener
  • I need to log off of all devices ASAP as someone has hacked my account.
  • Maxim
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Security
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution E-mail problems/trying to delete my account

So I'm trying to delete the account i made through Facebook so that I can connect the Spotify i actually use to Facebook, but my Facebook is so old (making my e-mail even older). I used aol for my facebook and haven't used it in about 6-7 years, so i...

  • Newbie
  • So I'm trying to delete the account i made through Facebook so that I can connect the Spotify i actually use to Facebook, but my Facebook is so old (making my e-mail even older). I used aol for my fa...
  • FabianS_Bogota
  • Roadie
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Spotify account through rogers wont work

I have a spotify account through my rogers share everything plan. It worked great until the other day, when I signed in it said my account was "free". I only have one profile, I have tried deleting the app and reinstalling, logging out and back in, r...

  • Newbie
  • I have a spotify account through my rogers share everything plan. It worked great until the other day, when I signed in it said my account was "free". I only have one profile, I have tried deleting t...
  • Maxim
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! Changing subscription from individual to family and the account country details at the same time

Hello, I have been invited to join my brothers family subscription and thereby leave my own premium, but can only join once I have changed my country to the same as his (UK to Sweden). I have updated the address details already, however these will on...

  • Casual Listener
  • Hello,    I have been invited to join my brothers family subscription and thereby leave my own premium, but can only join once I have changed my country to the same as his (UK to Sweden)....
  • JazzLDN
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't add family to family subscription

Hi,My husband started his Spotify account while in Norway, so his country code is NO. I have started a family subscription from Sweden now and he has tried changing his country code to SE, but according to spotify, the changes will not be validated u...

  • Newbie
  • Hi, My husband started his Spotify account while in Norway, so his country code is NO. I have started a family subscription from Sweden now and he has tried changing his country code to SE, but acco...
  • FabianS_Bogota
  • Roadie
  • 111 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Solved!! Account page will not display

I am trying to change my payment details - I have recently had to get a new card but when I log in to my account and click the link 'change payment details' i just get the page that says page will not display. It seems I can login to my account but c...

  • Casual Listener
  • I am trying to change my payment details - I have recently had to get a new card but when I log in to my account and click the link 'change payment details' i  just get the page that says p...
  • MT61
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ps4 abroad

So Ive had my PS4 for sometime now and about 3 weeks after using Spotify on it I got an error saying something along the lines of login failed due to being abroad more than 14 days, i hadnt left the country or even town. I tried deleting the app, log...

  • Newbie
  • So Ive had my PS4 for sometime now and about 3 weeks after using Spotify on it I got an error saying something along the lines of login failed due to being abroad more than 14 days, i hadnt left the ...
  • FabianS_Bogota
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Account (user) name change

Hi,It seems that my Spotify Premium account name, which contains a special character, creates trouble with my SpotifyConnect compatible hi-fi device.How can I have it changed?Thanks!David

  • Casual Listener
  • Hi, It seems that my Spotify Premium account name, which contains a special character, creates trouble with my SpotifyConnect compatible hi-fi device. How can I have it changed? Thanks! David
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

I am a premium custumer, why is I login as a Free.

Hello I pay for premium but when I login it says Free, Why? And I get commersials, fix this immediatly. Gun Fhager [email address removed]

  • Newbie
  • Hello  I pay for premium but when I login it says Free, Why? And I get commersials, fix this immediatly. Gun Fhager [email address removed] 
  • AntonGerland
  • Newbie
  • 221 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 221 Views
  • 2 replies
  • 0 likes

Cant subscribe to premium.

I already paid my dues. Im on postpaid, but i cant go with premium as it says there's a problem with my carrier but i dont think i have. Please do something about this. I love Spotify.

  • Casual Listener
  • I already paid my dues. Im on postpaid, but i cant go with premium as it says there's a problem with my carrier but i dont think i have. Please do something about this. I love Spotify.
  • griintut05
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Solved!! Oops! Something went wrong, please try again or check out our help area

Hello.I tried to login my spotify account and shown error like this.. Oops! Something went wrong, please try again or check out our help area err.. maybe someone know the solution?

  • Regular
  • Hello. I tried to login my spotify account and shown error like this..   Oops! Something went wrong, please try again or check out our help area   err.. maybe someone know the solution?
  • IceBlast
  • Regular
  • 81261 Views
  • 9 replies
  • 1 likes
  • Account
  • 81261 Views
  • 9 replies
  • 1 likes