Accounts

Superuser Contribution Pago anticipado en oxxo

Todos los meses pago en oxxo, pero siempre espero a que se vensa mi cuenta premium para volver a pagar.Este mes no quise que mi cuenta venciera ni esperar un dia para volver a poder escuchar mi musica asi que realice el pago un dia antes de que mi cu...

Canceling Premium

If I just got billed for my spotify premium for the month of September today, but I want to cancel my subscription will I be able to use premium for the rest of the month or will the charge just go away when I unsubscribe?

Paying a Charge that is not mine

I joined a Family account last July with my doughter and husband. My account e-mail is [email address removed] In August I have a charge in may credit card with code P0090043AB 9,99€ that is not mine. Please cancel this account and let me know the re...

Delete my account and still charged me

I had deleted my account and spotify still charged me

Profile Picture

I made an account and I added my facebook too my account. I want to get a profile picture, what do I need to do to get one? People said add your facebook and I did, nothing changed. Pleas help

Country settings

We want to create a family account based on our current account and we are unable to change the country setting to US because it is locked at Sweden(SE). We are unable to log on using the invites sent as all our other devices are set to US and we liv...

Can i have a refun from a payment from yesterday that was doing automatically ?

I am a student but I'm not getting a discount.

I go to Old Dominion University but when I put all my details in, Spotify says it can't find me with my details. It works for apple music but not spotify. Please help!!

Charged for Spotify Premium, checked account, but did not get Premium

Hi, I signed up for the "Free 30 Day Trial" of Spotify premium that you get when linking your paypal account, which then starts the $9.99 after those 30 days, I ended up getting charged $1, not much, but an odd amount, I read through the FAQ's and th...

Can't buy spotify

I am currently trying to buy student premium at first I would put in my card info then it would bring me to the student validation screen. I had to manually validate my self for which I recived the comformation email and now would be able to buy prem...

Superuser Contribution Premium Subscription Code

Hi there,I want to subscribe for premium on my iPhone, but when I enter my mobile number and click Subscribe, no code comes to iPhone to enter and proceed. I tried it few times. Even clicked Resend Code every time. Nothing happens. I appreciate your ...

Canceled my subscription 3 times and it is still active

I canceled my premium subscription in june, july and august and is still active. I'd like to get my money back and my subscritpion canceled. I will dispute all charges on my credit card from Spotify back to July if nothing is being done about this.

Superuser Contribution need to get ahold of accounting

I need to get ahold of accounting, Basically there is a charge for premium on my visa card from spotify. I do not have a premium spotify account. i barely have a free account.

Spotify Premium + Vodafone

Hola, El pasado mes de Agosto activamos la cuenta la oferta de vodafone de Sportify Premium pero yo ya era premium y al parece se activo correctamente y así lo puedo ver https://offers.vodafone.com/new/es/offers, pero hoy se ha cobrado el mes de prem...

College account

I was trying to figure out the subscription process for the discounted college account, and it said it went through, but I don't have my subscription. It anyway took the 5 dollars of of me account and everything. How do I redeem what I paid for?

Got charged 3 t

Account doesn't exist anymore

I just got a mail from spotify telling me paypall took the money back. I want to change my paying method from paypal to another method. But my account doesn't exist anymore. I cant log in, I also can't recover anything from lost password. It tells me...

Conta premium

Minha conta Premium não está funcionando, o pagamento foi efetuado, recebi o recibo por mail, mas nada funciona. Já reinstalei o programa, mas até agora nada.

Problem with e-mail and account

Hi there!I have a problem when trying to log in to my Spotify account. I forgot my password, but the big problem is that the email I used to create my Spotify account is not working anymore and there's no way I can recover it. Please, I need help. Th...