Wrong email.

[thachosin1ne]

I just updated my spotifuggle account to premium and I noticed that my email address is typed in incorrect. I went to my profile to change my email but it is now asking for a password in which I cannot remember please help.

User name: thachosin1ne.ls

[Joe]

Do you use a facebook login? If so, just update your email address in facebook and it will update in spotify from there.

[thachosin1ne]

no it is not through facebook. i just set it up via email.

[Joe]

Ah. Then use the online contact form and someone at Spotify can help get this sorted. If you get an automated reply, make sure to reply to it directly (even though it says not to) to speed things along.

[thachosin1ne]

and thats the other thing, the auto reply is going to go to an email that does not exist.

[Joe]

Ugh, that's true. Could you use this contact fom instead 🙂 If you don't hear within 48 hours, post the case numbe here and I'll chase it up for you.

[thachosin1ne]

i replied back to the auto reply. but here is the case number i wanted to get this issue solved today if possible so i can log onto my cell phone once i am off of work. If you could help that would be great.

case #00859637

thanks

[Peter__]

I have escalated that case number to the community team for you 😉 

Peter

[Adam]

@thachosin1ne - you'll get a response from our support team soon.