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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407345 Views
  • 959 replies
  • 107 likes
  • Account
  • 407345 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176888 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176888 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100172 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100172 Views
  • 68 replies
  • 10 likes

Changing internet connection so will have to change email

Going to change my internent connection so will have a different email address so how do i log in to my account if I change.

  • Newbie
  • Going to change my internent connection so will have a different email address so how do i log in to my account if I change.
  • Sam
  • Spotify
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

My premium account have been hacked ! I can log in on my computer and mobile still, but i dont want others to use my account, and the password have changed, so i dont have controll over my subscription either Please help

  • Casual Listener
  • My premium account have been hacked ! 😞   I can log in on my computer and mobile still, but i dont want others to use my account, and the password have changed, so i dont have controll over...
  • Sam
  • Spotify
  • 1008 Views
  • 22 replies
  • 0 likes
  • 1008 Views
  • 22 replies
  • 0 likes

Changing my billing date

I'd like to know how / if I can change my billing date from one day to another. I'm trying to have all my bills hit on or near the same day. Any help is appreciated! Best, Alex

  • Newbie
  • I'd like to know how / if I can change my billing date from one day to another. I'm trying to have all my bills hit on or near the same day. Any help is appreciated!   Best, Alex
  • Sam
  • Spotify
  • 1129 Views
  • 2 replies
  • 0 likes
  • 1129 Views
  • 2 replies
  • 0 likes

Where is customer service? Need to disconnect my premium from facebook.

I need to disconnect my premium account from facebook because I will be deleting my facebook. Even if I need to transfer my spotify premium account to a new account, I am okay with that. Can I transfer my stars and likes? How come there is no email o...

  • Visitor
  • I need to disconnect my premium account from facebook because I will be deleting my facebook. Even if I need to transfer my spotify premium account to a new account, I am okay with that. Can I transf...
  • Sam
  • Spotify
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Premium bought by mistake

Hi,yesterday i bought premium by mistake i don't want premium,can i back it and get my money back too ? Greetings.

  • Newbie
  • Hi,yesterday i bought premium by mistake i don't want premium,can i back it and get my money back too ?      Greetings.
  • Joe
  • Community Legend
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

followers deleted

Hi there, I am hoping some can help me. I recently updated my spotify which was fine, but unfortunately all of my followers and following have been deleted. I am building a radio show at the moment and am using spotify as a platform. I am wondering i...

  • Casual Listener
  • Hi there,   I am hoping some can help me. I recently updated my spotify which was fine, but unfortunately all of my followers and following have been deleted. I am building a radio show at t...
  • Joe
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Can't pay for spotify unlimited

Hello, my free trial of spotify Premium just expired and I tried to pay for unlimited, but with no success. I'm from Portugal, and here we have a service called MBnet (it creates temporary VISA cards for single transactions), which is really easy to ...

  • Casual Listener
  • Hello, my free trial of spotify Premium just expired and I tried to pay for unlimited, but with no success.   I'm from Portugal, and here we have a service called MBnet (it creates temporary V...
  • user-removed
  • Not applicable
  • 1654 Views
  • 7 replies
  • 2 likes
  • 1654 Views
  • 7 replies
  • 2 likes

typed in wrong number by mistake...

I have 2 phones, 2 different services. When signing up for payment thru my phone bill, without even realizing it i accidentally entered the number for the wrong phone. Was curious as to how to switch to the number I want billed from?

  • Newbie
  • I have 2 phones, 2 different services. When signing up for payment thru my phone bill, without even realizing it i accidentally entered the number for the wrong phone. Was curious as to how to switch...
  • Sam
  • Spotify
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

I got Charged 4 Times in one day! Help

I payed this months subscription on the the 2nd, and yesterday i got charged 4 times of $9.99! Now i have over $145 of overdraft fees i have to pay to my bank. i tried contacting spotify multiple times to get a refund and no one ever gets back to me,...

  • Newbie
  • I payed this months subscription on the the 2nd, and yesterday i got charged 4 times of $9.99! Now i have over $145 of overdraft fees i have to pay to my bank. i tried contacting spotify multiple tim...
  • Sam
  • Spotify
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Unlink Facebook and redeem the licence code

I used spotify premium connected with facebook. I deleted facebook totaly and installes spotify fresh with emailaccount. The licence code needs to be reset but nobody seems to know how or is willing to cooperate. Do I need to stop with spotify ? Rega...

  • Newbie
  • I used spotify premium connected with facebook. I deleted facebook totaly and installes spotify fresh with emailaccount. The licence code needs to be reset but nobody seems to know how or is will...
  • Sam
  • Spotify
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Double charged on Paypal

Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a time lapse of difference for 5 secs, the fact is tha...

  • Newbie
  • Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a t...
  • Sam
  • Spotify
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Facebook and Spotify not connecting properly

I've connected Spotify and my Facebook account. But, it doesn't look like its synced completely. When I view my profile, my username is still showing (not my name), and my Facebook default pic didn't import. On the lower left, I can see my name and d...

  • Casual Listener
  • I've connected Spotify and my Facebook account.  But, it doesn't look like its synced completely.  When I view my profile, my username is still showing (not my name), and my Facebook defaul...
  • Sam
  • Spotify
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

I paid, but not may songs have been added

I paid to have my songs added from RouteNote. All routeNote songs are in the proper mp3 format. I have two albums out, not added. I especially want the album I'm pushing now, "Contrary," to be added, but all that has happened is that three songs, not...

  • Newbie
  • I paid to have my songs added from RouteNote. All routeNote songs are in the proper mp3 format. I have two albums out, not added. I especially want the album I'm pushing now, "Contrary," to be added,...
  • burl
  • Newbie
  • 251 Views
  • 3 replies
  • 0 likes
  • 251 Views
  • 3 replies
  • 0 likes

Country settings in my profile

Hi: I have a weird situation. First: I had an unlimited subscription until today. I didn't renew it because I'm going in four days on holidays and I won't use it for one or two months. But still, for this days I expected to use the free subscription....

  • Regular
  • Hi:   I have a weird situation.   First:   I had an unlimited subscription until today. I didn't renew it because I'm going in four days on holidays and I won't use it for ...
  • shaadie
  • Regular
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Failed payment, but now won't take payment

I had a failed payment, i now have the money in the account to pay for it but the next date it will take payment has already passed and a new one isn't there. I really want it back for when i go on holiday friday. Any help would be much appreciated.

  • Casual Listener
  • I had a failed payment, i now have the money in the account to pay for it but the next date it will take payment has already passed and a new one isn't there. I really want it back for when i go o...
  • Adam
  • Roadie
  • 401 Views
  • 5 replies
  • 0 likes
  • 401 Views
  • 5 replies
  • 0 likes

Cannot edit profile or change password

I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is already linked to an account. Yes - my account, its ME, I'm ...

  • Visitor
  • I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is...
  • Peter__
  • Community Legend
  • 518 Views
  • 3 replies
  • 0 likes
  • 518 Views
  • 3 replies
  • 0 likes

Hi.

I think you've charged me twice. Could you please check this up?

  • Newbie
  • I think you've charged me twice. Could you please check this up? 🙂
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

I am being charged Twice!!!!!

Hello, I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. Thanks. Abhi.

  • Regular
  • Hello,             I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. ...
  • Peter__
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

name change

How do up change your user name

  • Visitor
  • How do up change your user name
  • Peter__
  • Community Legend
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

Can't pay for my spotify!

Hi guys! I joined spotify when I was in the US two years ago. Then when it came to Italy (my home country) I changed country from that account. Now I am in Ireland and I will be working here for more than a year, so I changed agai my country into Ire...

  • Newbie
  • Hi guys! I joined spotify when I was in the US two years ago. Then when it came to Italy (my home country) I changed country from that account. Now I am in Ireland and I will be working here for more...
  • Peter__
  • Community Legend
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes