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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4836 Views
  • 1 replies
  • 9 likes
  • Security
  • 4836 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 466984 Views
  • 977 replies
  • 111 likes
  • Account
  • 466984 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206197 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206197 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115744 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115744 Views
  • 72 replies
  • 12 likes

Solved!! Why can't I use Spotify offline playlists on two devices at the same time?

Hello, I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offline? Thanks in advance. Best regards Claus

  • Casual Listener
  • Hello,   I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offl...
  • Blochie
  • Casual Listener
  • 1288 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1288 Views
  • 2 replies
  • 0 likes

Ads on Spotify (Premium Subscriber)

As a premium subscriber, why are there ads at the top of my Discover page?

Screen Shot 2013-06-25 at 10.44.11 AM.png original.png
  • Music Fan
  • As a premium subscriber, why are there ads at the top of my Discover page?  
  • musickevin
  • Music Fan
  • 2825 Views
  • 14 replies
  • 1 likes
  • Premium
  • 2825 Views
  • 14 replies
  • 1 likes

Solved!! Device limit trouble. can i delete

I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems. My brother gaves me his laptop as long as ism wai...

  • Casual Listener
  • I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems...
  • Peter__
  • Community Legend
  • 2870 Views
  • 14 replies
  • 0 likes
  • 2870 Views
  • 14 replies
  • 0 likes

ya no tengo premium y lo acabo de pagar!!!!!!!

pague el servicio Premium por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se supone que lo que pague era para todos mis dispositivos ojalá...

  • Newbie
  • pague el servicio Premium  por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se...
  • Peter__
  • Community Legend
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Removing Recommendations.

On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so. As I would rather not be reminded of this criminal's existenc...

  • Casual Listener
  • On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so.   A...
  • Peter__
  • Community Legend
  • 29162 Views
  • 4 replies
  • 47 likes
  • 29162 Views
  • 4 replies
  • 47 likes

Facebook deactivated, can't change email

My old facebook account got deactivated, and now I can't login through Spotify. Only by using the username 115420043. Is there a way to change it?

  • Casual Listener
  • My old facebook account got deactivated, and now I can't login through Spotify. Only by using the username 115420043. Is there a way to change it?
  • Peter__
  • Community Legend
  • 481 Views
  • 3 replies
  • 0 likes
  • 481 Views
  • 3 replies
  • 0 likes

Want ad rates

I wish to check with you the rates for #Billboards #Audio with light box #Branded Playlist

  • Regular
  • I wish to check with you the rates for  #Billboards #Audio with light box #Branded Playlist
  • Peter__
  • Community Legend
  • 637 Views
  • 9 replies
  • 0 likes
  • 637 Views
  • 9 replies
  • 0 likes

double account delete facebook account

I think I have two accounts: - my regular account under my username (where i've all my starred music and playslists) - another that is linked to my facebook account (with nothing in it), > both are linked to the same email adress I wish to erase the ...

  • Newbie
  • I think I have two accounts:  - my regular account under my username (where i've all my starred music and playslists)   - another that is linked to my facebook ...
  • Peter__
  • Community Legend
  • 1046 Views
  • 3 replies
  • 0 likes
  • 1046 Views
  • 3 replies
  • 0 likes

Solved!! A wired but true situation

Hi So, after having problems with spotify(still unsolved, link here), I reinstalled, and because this is my 2nd account, I have no idea what my username is! the one I use for everything is already used for my 1st account(I guess). I only use FB as qu...

  • Gig Goer
  • Hi   So, after having problems with spotify(still unsolved, link here), I reinstalled, and because this is my 2nd account, I have no idea what my username is! the one I use for everything is...
  • Peter__
  • Community Legend
  • 389 Views
  • 4 replies
  • 0 likes
  • Login
  • 389 Views
  • 4 replies
  • 0 likes

Dual accounts

It appears that I have 2 e-mail addresses linked to what I assume are 2 Spotify accounts and I now have Premium with my correct Virgin e-mail account but am only accessing my account linked ot my old e-mail and when I went onto my profile on that one...

  • Newbie
  • It appears that I have 2 e-mail addresses linked to what I assume are 2 Spotify accounts and I now have Premium with my correct Virgin e-mail account but am only accessing my account linked ot my old...
  • Jamie
  • Spotify Legend
  • 377 Views
  • 2 replies
  • 0 likes
  • 377 Views
  • 2 replies
  • 0 likes

Solved!! My Premium Account was Hacked

My Premium account was hacked. The Email address and password is changed. I can still connect using my facebook login. All of my playlists are gone aswell. Please help me get my account back.

  • Regular
  • My Premium account was hacked. The Email address and password is changed. I can still connect using my facebook login. All of my playlists are gone aswell.   Please help me get my account ba...
  • jonas666
  • Regular
  • 1368 Views
  • 14 replies
  • 0 likes
  • Account
    Premium
  • 1368 Views
  • 14 replies
  • 0 likes

Accidentally deleted half the songs on my playlist!! How to recover? Thanks!!

Hi. Is there any chance a moderator can recover. Playlist is California Road Trip. Deleted 50% songs today by accident at 12::30 pm

  • Casual Listener
  • Hi. Is there any chance a moderator can recover. Playlist is California Road Trip. Deleted 50% songs today by accident at 12::30 pm
  • Taylor
  • Community Legend
  • 1137 Views
  • 4 replies
  • 1 likes
  • Premium
  • 1137 Views
  • 4 replies
  • 1 likes

The first time I've written a complaint for ANYTHING

Oh, spotify. I try to deactivate my Facebook, and Spotify reactivates it whenever I log in to listen to some music. After a bunch of fumbling through a seemingly endless barrage of sidebars to force me to keep my "active" facebook linked to spotify, ...

  • Newbie
  • Oh, spotify. I try to deactivate my Facebook, and Spotify reactivates it whenever I log in to listen to some music. After a bunch of fumbling through a seemingly endless barrage of sidebars to force ...
  • Taylor
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

PREMIUM ACCOUNT LOST, everything gone!

A few days ago I could not get into my Spotify account by any method. Attempts to reset or recover my password indicate that it no longer exists! I created a new account just so I could post and open a case with support. Case #00881804. I hope I get ...

  • Newbie
  • A few days ago I could not get into my Spotify account by any method. Attempts to reset or recover my password indicate that it no longer exists!   I created a new account just so I could po...
  • Taylor
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! PLAYLISTS LOST - PREMIUM ACCOUNT - SPOYIFY HELP ME OR LOSE MY BUSINESS

PROBLEM: I've lost all my playlists, which I use and rely on as reference for my work - hence paying the premium fee. FIXES: NONE. I've tried all the logging in, out, in, out. Changing passwords etc... etc... no joy. ACTION: I've lodged two cases (00...

  • Casual Listener
  • PROBLEM:          I've lost all my playlists, which I use and rely on as reference for my work - hence paying the premium fee.   FIXES:         &...
  • barneywithers
  • Casual Listener
  • 478 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 478 Views
  • 3 replies
  • 0 likes

2 day trial period end???

Hey guysI'm new to spotify and decided to DL it to my iPhone with the 2 day free trial. When the trial ends will I automatically be charged for my account or will it turn into a free one? Please help!! Emily

  • Newbie
  • Hey guys I'm new to spotify and decided to DL it to my iPhone with the 2 day free trial. When the trial ends will I automatically be charged for my account or will it turn into a free one? P...
  • Liam
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Studying Abroad - Can't use spotify?

Hey everyone, I'm currently studying abroad in Spain until December. I've been here since the start of August and have had no problems using my spotify account until this morning, when it tells me to update my country. I have read that I need to upda...

  • Casual Listener
  • Hey everyone, I'm currently studying abroad in Spain until December. I've been here since the start of August and have had no problems using my spotify account until this morning, when it tells me to...
  • MattSuda
  • Spotify Star
  • 2518 Views
  • 3 replies
  • 0 likes
  • 2518 Views
  • 3 replies
  • 0 likes

Solved!! Started 30 day Premium Trial Client still shows as Free

Hi All, I started a 30 day free premium trial today because I wanted to try Spotify out on a new Android phone. However my Spotify PC client still shows that I am under a free account and when I try to enable a playlist for offline mode I get a messa...

  • Casual Listener
  • Hi All,   I started a 30 day free premium trial today because I wanted to try Spotify out on a new Android phone. However my Spotify PC client still shows that I am under a free account and ...
  • mysterion24
  • Casual Listener
  • 889 Views
  • 17 replies
  • 0 likes
  • 889 Views
  • 17 replies
  • 0 likes

time limit

I am being told that i have reached the 10 hour time limit for this month. Two things : i didnt know my account was time limited and i very much doubt i have hit any where 10 hours this month considering i have been away for 2 weeks.

  • Newbie
  • I am being told that i have reached the 10 hour time limit for this month. Two things : i didnt know my account was time limited and i very much doubt i have hit any where 10 hours this month conside...
  • Liam
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! Connecting to Facebook from spotify created account only uses my last name

I just connected my Spotify account to my facebook account thinking it would replace my display username with my real name, but now my account is only showing up as my username plus last name; no first name. Is there any way to change this to only my...

  • Casual Listener
  • I just connected my Spotify account to my facebook account thinking it would replace my display username with my real name, but now my account is only showing up as my username plus last name; no fir...
  • Vitani
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 330 Views
  • 2 replies
  • 0 likes